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    Kaise Corporation

    5.0 (13 reviews)
    Open • Open 24 hours

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    Ask the Community - Kaise Corporation

    Review Highlights - Kaise Corporation

    “I was referred to Kaise Corp, for a master bedroom sliding window replacement and a leak in the roof near my kitchen.”

    Mentioned in 2 reviews

    Read more highlights

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    TMC Windows & Doors - We are thrilled and honored to be voted the Best Window & Door Company in Orange County for 2024!

    TMC Windows & Doors

    (119 reviews)

    When you are replacing a bunch of windows, there is always, or should be, a little nervousness…read more It's a fair amount of money, time and effort. But the crew and staff at TMC were so terrific, they relieved any anxiety I may have experienced. They came several times to my home and measured and re-measured to make sure everything was perfect. The crew, led by Danny, worked diligently and exact. The new doors and windows look amazing! I am so grateful to TMC for their Great work. I would hire them again in a heartbeat.

    If I could give them negative stars, I would because that is what they have earned. Started…read moreworking with salesman early April (omitting names so the review isn't taken down). When we told him we were not certain about the style of doors for some of the items he urged us to sign the contract to take advantage of the discount and assured us we would be able to update via a change order. Nothing would be ordered until the choices were made and the change order was executed. We have done many remodeling projects over the years and change orders are standard so we had no reason to doubt his assurances. Since then he has overpromised and failed to deliver. Every time we texted or emailed to ask about the change order status he reiterated that it was with the office, everyone was aware, nothing would be ordered and the change order would be sent - tonight, tomorrow, next day...you get the picture. After weeks of waiting for the change order so we could move on the project, we tried to escalate a number of times because based on the reviews we expected better customer service. However, we were told we needed to resolve all the miscommunications and failed follow through with the salesman that had failed to follow through. Imagine our surprise when we got a text that some of the doors were ready for installation. The salesman was shocked as he had told us nothing would be ordered until the change order was signed. In an effort to salvage the project and because we wanted to believe the salesman, we allowed for partial installation. The installation was riddled with additional issues. Wrong hardware, wrong trim, no wood molding around the door. The salesman was apologetic and did not understand why there was a disconnect. After another few weeks of messages, emails and requests to escalate, we finally got confirmation that the salesperson and the director of revenue would come to our home at 2pm on 6/22. They arrived late 30 minutes late (even though my husband had made it clear he was meeting them during his lunch hour) and the director of revenue was defensive and put all blame on the misrepresentations made by their salesman on us. During the meeting the salesman told him that the remaining doors had not been ordered. After that meeting the company STILL had the salesman follow up to ask how we wanted to proceed. He was embarrassed at that point because he was telling us the company would be able to address our concerns and they hung him out to dry. Even though it wasn't our fault, in an effort to put this nightmare behind us and NEVER deal with them again, after a few exchanges with the director of revenue, we agreed to a resolution provided they completed the project by today. No response for over a week until this afternoon when they basically said 'thanks for agreeing to letting us do what we haven't done but keep bending over backwards so we can do it in our terms'. @owner of the company you should step in sooner and not wait for the online reviews to try justifying the experience. For all those that posted 1 star reviews in the last year we should talk about options. Based on your experiences I can tell is not the individual players. It's the company.

    Newman Windows & Doors - Bi-fold Door

    Newman Windows & Doors

    (56 reviews)

    UPDATE: I want to clarify Newman's response because it's actually a good example of the issues…read moredescribed in my original review. Newman states that they completed "additional work and services at no cost," including stucco work. That is not what happened. I was told during the quoting process that the finish work would be taken care of. Instead, I ended up having to handle and pay for the stucco work and interior moulding myself. I also had to come up with a workaround for the bifold that Newman measured incorrectly. The opening was measured too low in relation to our kitchen countertop behind the sink. Because of that, water could potentially collect at the threshold and make its way back toward the cabinetry. We ended up having to add a granite piece behind the sink to cover and protect that area. That was a workaround we had to come up with because of the incorrect measurement, not additional work Newman did for us. So I'm not sure what "additional work and services" Newman is referring to. To my knowledge, Newman has not performed anything outside of the scope we paid them for. In fact, we've had to pay other people and come up with our own solutions to finish or correct items we were originally told Newman would handle. This is exactly why I mentioned the communication issues in my original review. We're told one thing, later told something different, and now their public response says they performed stucco work for us at no charge when Newman did not perform our stucco work at all. I'm happy to acknowledge anything Newman actually did outside of the scope at no cost, but I genuinely don't know what they are referring to. UPDATE 2: I think you're missing the entire point of my review. The issue isn't whether you can go back after the fact and explain why each individual problem technically wasn't Newman's responsibility. The issue is that we repeatedly relied on what YOUR team told us, only to be told something completely different later. Your sales rep and project manager told us you would handle the full bifold installation, including the necessary stucco chipping. We relied on that. Now you're calling it a courtesy outside the scope. Your sales rep told us the bifolds could be rushed. We relied on that. WinDor later told us there was no rush option. We raised concerns about the installation and were told things were "normal." We relied on your expertise. WinDor then came out, told us they were not normal, and corrected one of them. Your project manager inspected our prepared openings and took the final measurements. One of the bifolds was still measured incorrectly, and we had to modify our kitchen design and add granite behind the sink to work around that mistake. Now we have a bifold that is so difficult to open we practically have to kick it, and again we were initially told this was normal because of the ADA threshold. WinDor has now told us it should absolutely not operate that way and is investigating the installation. That is the pattern I'm talking about. At some point, you need to stop explaining why every individual issue wasn't really your fault and take ownership of the overall experience your customer has had. We hired Newman to be the experts. We shouldn't have to verify what your team tells us with the manufacturer, come up with our own solutions to measurement mistakes, or debate afterward whether something your employees told us would be handled was actually part of the job. I'm not expecting perfection. I'm expecting accountability when something goes wrong. That is what has been missing throughout this project.

    I want to thank Nathan, Rubio and Johnny for a job well done today…read more They were not the original installers but removed a slider door and reinstalled to perfection. Thank you guys

    American Vision Windows - Let light into your home with bay windows, double-hung windows, and more from American Vision Windows!

    American Vision Windows

    (1.2k reviews)

    My fiancé and I recently bought a home without air conditioning, so installing quality screen doors…read morewas a priority. We wanted fresh air, better airflow, and security. Our friend recommended Perry, aka "Bucky," after a great experience, and we're so glad he did. Perry was wonderful from start to finish. He provided a quote, customized the doors exactly as I wanted, and accommodated my preferred locking mechanism. The doors were installed yesterday, and we couldn't be happier. They look fantastic, and the quality and workmanship are excellent. The installers (Sergio & Pana) were saints, too--our tree service happened to arrive with a chipper during the installation, and they patiently endured that jarring noise for an hour while staying professional and focused. They're clearly great at their craft, and I'm already wondering what else I can hire them to do! I highly recommend Perry "Bucky" for quality screen doors, customization, and outstanding service. We're thrilled with the results!

    My husband & I placed a very large order with American Vision Windows today. This review is for…read morephase 1 of our experience. Once the windows are installed I will update this review with phase 2. We had a very positive experience scheduling with Laura. She texted & called to set up and confirm our apt and moved things around to accommodate our schedule which we really appreciated. At today's appointment Christian came out to measure the windows and finalize our order. We appreciated his punctuality, clear communication style, and product knowledge. He answered all our questions and was very patient as we worked out a few design details. We can't wait to see our new windows installed!

    Kaise Corporation - windowsinstallation - Updated October 2026

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