$36 flat rate from Waikiki to HNL was awesome. They were prompt and flexible with changing the…read moretime to match our updated flight time. We also used them to go to the children's discovery center and back - would use them again. They were flexible and kind to the kids and reasonably priced. Uber/Lyft maybe a bit cheaper for local rides but we used Charley's bc they were always on time and dependable! And you don't need car seats for the kids bc it's a commercial vehicle - even if Uber/lyft drivers don't enforce that, I prefer Charley's for peace of mind since the drivers do this professionally. Would highly recommend to everyone, including those with families and who like to plan ahead with a dependable ride waiting for you!

If I could give them 0 stars I would. They just denied an elderly veteran a ride from NEX to…read moreAirport Hotel because he doesn't own a cell phone. The dispatcher actually hung up on me and I had to call back. He seemed very disheartened that they refused service even after the fact I told them he's an elderly veteran. We ended up finding him a ride with a different cab company. Don't waste your money here.

These folks are top drawer! Started using them from a recommendation long time ago. Some…read morebusinesses care about customer service; 808 has been honest and competent at all times, even if traffic can make you nuts. Da' bes!

I have used 808 AE from time to time within the past 5 years, and it has always been a wonderful…read moreexperience. The drivers are all very kind, friendly and professional. The vehicles are well maintained and I don't feel uncomfortable in any way. The cost is very reasonable and I don't feel like I overpaid. The driver asked my advice on the easiest route to my destination and didn't drive around unnecessarily. A+ business.

This is the 2nd time we have used King Airport Shuttle. Drivers communicate by text to provide time…read moreof pickup at your location--I asked for an earlier pickup and they accommodated. On return, they text instructions as to where we should meet the driver after we collect our luggage--very organized and coordinated! Such a pleasure tovm ride with them! Will definitely use them for future trips.

We used King to bring several of us home from the airport. The process was easy, they provided very…read morespecific instructions that were easy to follow. The driver arrived on time and was courteous and helpful. We have hesitated using a shuttle for this purpose but will definitely use them again!!!

My family and I were moving out of state and taking 7 check in luggage, 2 carry-on suitcases, 3…read morebackpacks, a car seat, a stroller, and our cat in his carrier. Instead of getting 2 large Ubers, I decided to look for a private vehicle to better accommodate us. I'm extremely glad that I went with Go808Express!! Reservations were easy and communication is great! I got a text from our driver Jason the morning of with what to expect and he also provided an exact picture of where the pick up would be. When he got here, he already had a car seat hooked up for my 2 year old and was awesome with loading everything! We were all very comfortable in the van! Jason asked what airline we were flying and took us to where we needed to be. The unloading process was very easy and he lined all of our belongings up for easy access to take! It was nice to have this service to help with these things in an already stressful situation. Thank you Jason and the Go808Express team!!

Service for airport pick up and drop off is good and decently priced. Staff are friendly and…read moreknowledgeable of the island and events going on. Cash and credit card are both taken and please don't forget your tip!

I've used Johnny Cab for over a decade and their prompt service to the airport was excellent every…read moresingle time. I became spoiled that I was the only customer. Highly recommended.

We used Johnny Cab due to all the great Yelp reviews, but this review is really closer to 3.5…read morestars. Nonetheless, his service was fine, but there is definitely room for improvement and we used another taxi service for our last ride which was a much better experience. We prearranged for Johnny Cab to pick us up at the airport after our flight from OGG to HNL. Unfortunately, our short flight was almost an hour late, and his colleague, Wasa, waited patiently for us until we retrieved all our luggage. His car was on the older side, but Wasa was very patient and an excellent and safe driver. Since our flight arrived so late, it took us around an hour to get to our hotel in Waikiki since we had hit rush hour. Because of this, we of course gave Wasa a very decent tip, but he deserved it due to all the inconveniences our delayed flight created and his professionalism when driving. Because of this, we decided to use Johnny Cab again the next day when we needed a ride from our hotel in Waikiki to our new hotel in Ko Olina. This time we were picked up by Johnny, who graciously came 30 minutes earlier than our scheduled pick-up time at 1:15pm, per our request. Unfortunately, the things I didn't like so much about Johnny was that he drove a little aggressively, almost tailgating another driver. Albeit this driver was in the fast lane, it wasn't something I expected from someone who drives for a living, and we never said we were in any rush to get to our destination. He also got visibly angry at some jaywalkers. I get it, when I drive and people jaywalk and block my car, I get mad too, but I also don't drive patrons for a living. Finally, we tried to make conversation with him, but the vibe overall was really off. It's hard to explain and maybe our personalities didn't mesh, but it was reason enough where we decided not to use his services again for our final ride. The other tax company we used to take us on our final day from Ko Olina to HNL was much more professional. You can see my review of them as well. When booking with this new taxi company, we received an email and text confirmation right after we booked our appointment. We didn't get any type of confirmation from Johnny Cab. Also, with the other taxi company, we also received a link by text so we can track our driver when he was on our way to us. Finally, the morning we were about to leave (at around 5am - our pick-up time was at 6am), we received a final text confirmation that our driver was coming. He even came 30 minutes early. After using the other taxi service, who charged the exact same price as Johnny Cab, I definitely won't be using Johnny Cab again and would rather use a more established and reputable taxi company. I think Johnny Cab is just a 1 or 2 man show, while the other taxi company has a fleet of over 100 taxis. Maybe we just got a good driver for our other taxi company, but they just seemed more professional overall.

Elite Town Car Service came through when I needed it the most. I had to make a last minute booking…read morefor my family to get to and from the airport. I needed a car seat and large enough vehicle. Driver named John took care of my family. He patiently waited for them, helped them with all the luggage and even helped them unpack at our home. It was a late night arrival, so everyone was tired. But the service was superb. This company is honest and every person we interacted with was kind and understanding. 5-stars plus. If you really want a VIP experience, look no further. Can't thank them enough for taking care of my family.

I hired Elite 3x times on 6/8, 6/12 & 6/15 for pickup services from HNL to hotel for my grand…read moredaughter and her friends grad vacation, plus trip to Kualoa Ranch, and they came through for being on time plus being so safe & professional. First independent trip for them. I appreciate also communicating with Gary, scheduling each trip no matter what time of day/night I called. Highly recommend Elite and I would use them again anytime over Uber.

Hana taxi is the way to go from Airport to Waikiki. Very affordable and super friendly drivers…read more Half the cost of Uber or any transportation. Driver Daniel and Mr Kim are the best. AAAAA++++++ price and customer service. Thank you for your hospitality.

Very professional and reliable service and pricing is better than uber. Can book airport service…read moreonline. Thank you Lee!

Per 1st phone conversation with dispatcher, she can request for sedan and suggested I could call…read moreback at 9:30 am if no sedans were available. At 9:30 am, my reservation changed to open for van or sedan. 1st driver C came in a van and didn't park close enough to sidewalk. My sister had to use her step to help mom into van. Driver drops us at Queens POB III. Per 2nd conversation with dispatcher, she requested for sedan which was pretty high. Driver D didn't have step stool so I helped mom into car. She asked us which route that we wanted to go. When we arrived at home, she helped hold my mom's wheelchair. It is sad that taxi cab companies may not have low sedans to accommodate elderly with disabilities.,

For the 3 rd time The Cab has not picked me up for my appointment at Kaiser Hospitals. I am a…read morecancer patient and thus so called company is without a doubt the absolute worst company in the world. What company picks you up an hour after your appointment !!! Only The Cab !!! This company shouldn't be allowed to ruin people lives because of their poor service !!!

Per telephone conversation with employee, they weren't able to let use their sedan because of…read morewhatever issues they have. I asked how is mom able to go on their van. He didn't want to continue our conversation.

The driver-- a professional driver that can't modulate the throttle to maintain a constant speed is…read moreprobably not good enough to be. A professional driver. Safe, probably. Comfortable, absolutely not. Pony, you need to vet your driver through a techniques and skill based evaluation process too. I want to vomit

I absolutely live this taxi company because it comes to Papakolea so fast and the drivers ate the…read morenicest. I only call them if I need to get somewhere.

I called and asked how much it would be for 15 miles and they said around $40 which was similar…read moreprice with Uber. It ended up $62 because they use meter. And the driver demanded for cash which I didn't have. He said there is 5% charge for using credit card and I was never informed about this. They should have told me how much they charge per mile and time so I can have better estimate. If I knew it will come out over $60, I would have never asked them to come pick me up. It looks like they over charge people because they think everyone is tourists here. NO TIP taxi but has higher cost already.