I could not have asked for a better experience with The Kagan Institute. I had a particularly painful and stubborn stye in my eye that would not go away. Dr Kagan not only explained to me why other treatments weren't working, but he explained every step of the way what needed to be done and walked me through my treatment procedure with compassion and full transparency. I just came in for my two week follow up, and the affected area is fully healed and looks as good as new. There is a risk of scarring with the procedure I'd gotten but luckily Dr Kagan is a total magician and my face remains scar-free. Would NOT recommend getting a stye in your eye but WOULD recommend The Kagan Institute to treat it if you happen to get one. Thanks also to the kind and thoughtful staff at both locations who made me feel very well taken care of. read more

Dr. Kagan performed my PRK surgery and I cannot recommend him more highly. He is incredibly skilled and knowledgeable, my sight is incredible and the recovery was manageable because of his and his team's excellent care and instructions. He also has a bedside manner that made me feel like I was being cared for by a member of my family. He deeply cares about what he does and about his patients. I wish I could give him six stars! read more

Don't make my mistake! Dr. Kagan makes first impression as a great doctor, very confident, speaks scientific terms, assertive etc. But it's very misleading. Example: I came to see Dr. Kagan for one specific reason - to get a prescription for my new glasses. Dr. Kagan examined my eyes and gave me his prescription, which I used to order my new glasses at Costco. Order was completed, I got my new glasses! I was surprised when it turned out that I see worse with my new glasses than old ones! I contacted the office of Dr. Kagan and asked if I can come to follow up appointment and if Dr. Kagan can give his expert opinion regarding the new glasses (maybe Costco guys made a mistake or something). "Yes, you can come" they answered me in the Dr Kagan office. So, when I came, Dr. Kagan's assistant asked what's wrong with the glasses. I say, I see with new glasses worse than with my old ones. She takes my glasses, goes to talk to the doctor and comes after half a minute, saying that I need to go to Costco and solve the issue there. I ask, what, Dr. Kagan can't give his professional opinion about what's wrong with the glasses?? "No, he cannot" - the assistant goes...Ok, I go to Costco to get a new prescription and Costco doctor says that the prescription I got from Dr Kagan is wrong! What a surprise! I knew that already, but Dr Kagan is so arrogant that can't accept his own mistake. Moreover, his arrogance and narcissism go up so much that he can't even talk to his patient and discuss their problems! No, what for?? He is too busy. Now, I want to ask you one simple question. If he can make mistakes with the prescription for glasses which is a 6-10 numbers so to speak, can he make a mistake with the surgical procedures that he does regularly? I believe these operations require many more numbers. Can he make errors there? I think you know the answer. Yes, he can. Do you want a doctor that not only can make a mistake where he deals with your precious organ but doesn't even want to accept his mistake?! No, you don't want this doctor! A big NO. By the way, today I got the new glasses from Costco and I see with them much better. read more

Called about 5 different ophthalmologists trying to find someone who will remove the stye, they all wanted a ridiculous amount just to see the problem. Called Kagan institute and they said send us pictures and we'll tell you if we can help you. Sent them the pictures and they called me the next day, gave me a price and they got me in that same day. This stye has been bothering me for months, no one wanted to bother with it and I tried "home remedies" and the thing would not go away. I was getting self conscious about it but thanks to Kagan Institute, my eye looks normal again! Pictures show before removal of stye, you can see how big it is. The same day as removal, the next day, 1 week out and 3 weeks out. And I asked if they had pics or videos of them removing it that they could send me and they did! If you're a weirdo like me that wants to see the process! Totally recommend! read more

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Slick and greedy doctor. Never stands by his promises. If you have bad outcome of his service he will never admit it. I had surgery on both eyes and have problems with both after that. read more

I have been going to the Kagan Institute for the past year. Their location on Wilshire is very convenient to where I live. I've been seeing Dr. Kagan for dry-eye problems and he is clearly one of the best in his field. His genuine care for his patients was visibly noticeable to me on my first visit. His staff are extremely polite, professional and efficient. Appointments are easy to make and modify and the wait time is also minimal. I highly recommend Dr. Kagan. read more

Thank you doctor Kagan for restoring my vision. Luydmila. read more

I have been seeing Dr. Kagan for well over 25 years and he feels like family. He's performed Lasik surgery, treated me for dry eye and most recently performed cataract surgery on both eyes. He IS state of the art, thorough, and most important so PASSIONATE about his work. I know I am in great hands every time I see him. Thanks so much Dr. Kagan read more

Dr. Kagan and his staff are amazing! I had been looking in to having corrective eye surgery since my 20s but was always hesitant and afraid. I am a long time glasses/contact lens wearer since 11 years old. In 2018, at the age of 43, my eyes all of the sudden rejected contact lenses. Every time I put them in they would get red and swollen, so after a year of having to wear glasses only, I went searching. My colleague referred me to Dr. Kagan as his father trained Dr. Kagan in Ohio. The minute I met Dr. Kagan, all my fears of the procedure vanished. He was very detailed in explaining the options I had to correct my vision. I ended up going the PRK route. The recovery was longer but Dr. Kagan and his staff were there for me every step of that journey. I am now a year after my surgery and I can not recommend a better surgeon! I full heartedly trust and recommend Dr. Kagan to anyone that has any reservation of corrective eye surgery. I've even been able to set an appointment for my husband. That's huge! read more

Kagan Institute - Dr. Kagan and myself right after PRK - Laser Eye Surgery/Lasik Near Me - Los Angeles, California

Dr Kagan is truly amazing talent. I had my first eye lid surgery about year ego, effect was so great that I came back little later for lower eye lid producer with the trust only. During the whole surgery I felt really comfortable and I didn't feel any pain. Dr Kagan's work is always very meticulous and brilliant also his knowledge and skills are very impressive. Every time I'm leaving the institute satisfied and educated how to treat myself after any procedure. As well the whole staff working at the institute is very helpful and pleasant. Giving all 5 stars review -Alicja read more

Dr. Kagen is a wonderful and kind Doctor. He takes the time to educate you, and is honest with you about services you may not need. He puts your personal interest first and is not just trying to make a sale. I see perfect now. read more

I could not be more satisfied with the results of my CK procedure at the Kagan Institute. Dr Kagan was very thorough in explaining the procedure and what I could expect after it was completed. Immediately following the procedure, I was able to see and read items up close after having to wear readers to read menus, books and the screens on my phone and laptop for over 10 years, since I was in my late-40s. It has now been two months since the procedure and my near vision is as intact as it was when my vision was still perfect. There has been an adjustment period while my far vision makes its way back to where it was prior to the procedure but I was informed by Dr Kagan that this would occur and this minor inconvenience is far outweighed by the benefit of not having to rely on the readers and bifocal readers that had been part of my daily life for a decade. read more

I had CK 3 weeks ago. I am so excited I don't have to wear glasses. I never needed glasses until I was 45 and then I couldn't go anywhere without them. They were a nuisance and a pain in the neck. I went to see Dr. Kagan for a consultation and he suggested CK for me. Right after having the procedure I was able to read the text on my phone. The staff is amazing. They treat you like family. I would suggest to everyone who wears reading glasses to get this procedure done. Stop reading this!! Call the office and make an appointment right now!!! You will not regret it. read more

I have to begin by saying how grateful I am to Sabrina at Dr. Kagan's office!!! She kindly and patiently dealt with my insurance company and my pharmacist for weeks! I was so impressed with her professionalism and how much energy and focus she put into such a complex, frustrating case ! She is amazing! The entire staff is very kind, warm and welcoming! Dr. Kagan is very knowledgeable and prescribed me the appropriate medicine after I dealt with several other practices not giving me the right prescription! I look forward to having several of his breakthrough procedures that he has recommended! Thank you and a shout out to the whole team!!! read more

4.5 stars for PRK vision correction! No more glasses or contacts!! Dr. Kagan is young, very thorough in explaining the procedure, warm, knowledgeable and made his cell phone available to me should I need him during recovery time. And BOY did I!!! He didn't quite explain the pain associated with PRK over LASIK. I lived a miserable existence for 5 days. Felt like someone scrtached my friggin' eyeballs out with sandpaper. But now, 4 months later, I can honestly say - the BEST investment I have made!! p.s. He even worked with me on the cost...Shhhhh.... :) read more

I can't brag enough about Kagan Institute. Dr. Kagan was wonderful from my first meeting with him to after the procedure, his bed side manner was incredible. I was nervous at first because I wasn't sure what to expect but he explained everything in detail and delivered exactly what I wanted. His office staff is amazing and they all work so well together. I highly recommend Dr. Kagan. read more

Hands down one of the best in town. I drive from the valley to the city to see him. Have been going to him for 12 years plus. First off, the girls in his office are so wonderful. They always have bottles of cold water when you walk in. The office is clean. You make an appointment and the Dr. Is always on schedule. He is beyond honest, personable, knowledgeable, kind and caring. Next is to have my husband to go in for a consult. I always think if you tell too many people it will not be your little secret anymore. I have turned many girlfriends onto him and they've all been extremely happy. Just had to share my thoughts so that everyone can take advantage of such a brilliant Doctor. read more

My husband just had lens implant surgery performed by dr. Kagan. Dr. Kagan did it after my husband had Lasic surgery many years ago! We couldn't find a doctor in Los Angeles who wanted to do it for my husband for the very reason of prior Lasic surgery and possible complications. We couldn't be happier with the results!!! It's been two weeks since my husband's second eye was done. He sees perfectly now! No glasses were needed after the first eye implant surgery was performed! The staff is amazing!!! Sabrina, Kristina, Irina, Svetlana, all of your professionalism and attentiveness made the whole experience just outstanding. Dr. Kagan is most caring eye doctor we have been blessed with! Thank you! Our daughter is next on the list for coming to you for eye surgery! God Bless You! read more

Incredible experience all around, from the courteous staff that welcomed me to the expert surgery and advise Dr.Kagan provided. I got the PRK procedure and can finally live glasses free. The procedure was painless and the recovery smooth. I recommend Dr.Kagan if you are looking for any vision correction procedure. Lovely office space, with two convenient locations (one in valley and one in West Hollywood). I felt like I was in good hands the whole time . read more

Dr. Kagan performed laser surgery on my right eye a few years ago. Very professional and knowledgeable and a very friendly staff. In fact, he was referred to me by someone who did extensive research to find the best laser guy in town. And the results? Not only was the procedure successful, but based on my latest exam, my vision has continued to improve! And the doctor himself is very warm and personable. Like the classic family doctor that's so rare in today's industrialized healthcare world. read more

I was a little apprehensive about having anything done to my eyes, for the obvious reasons. After my consultation with Dr. Kagan regarding correcting my near vision with Conductive Kertoplasty procedure, my uneasiness went right out the window. Dr. Kagan has the best bedside manners of any doctor. I have no doubt, that he truly wants the best results for each one of his patience. He thoroughly explained the up and down sides to CK procedure, and answered all of my questions and concerns. The day of my CK procedure Dr. Kagan consulated with me again. I felt very comfortable in his care. The procedure itself took less than 10 minutes and painless. It took a full day for my eyes to adjust. Now my sight and eyes feel fantastic. NO MORE READING GLASSES. Thank you Dr Kagan and staff you did a awesome job. I'm 100% satisfied. Anthony - Los Angeles, Ca read more

I called the office to get an appointment and a mentally challenged receptionist (named Milan or something) picked the phone. Our conversation: Me: I would like to know the earliest appointment I can get. Recep: What kind of insurance do you have? Me: Aetna PPO Recep: Do you have PPO or you don't have PPO? Me: I have PPO Recep: Is it Madicare or Medical? Me: I have normal Aetna PPO Recep: Do you have PPO or you don't have PPO? Me: I have PPO Recep: How can I help you? Me: Can you please look what is the earliest appointment I can get? Recep: Are you ok to pay from your own pocket? Me: I have PPO , why should I pay from pocket? Recep: We take PPO only. If you don't have PPO, you will have to pay from your pocket when you come. Me: Ok. I have PPO Recep: Are you ok to pay from your own pocket? Me: Are you crazy? Who hired you? Do you work in a mental hospital? Recep: No I don't work in a mental hospital. You have to pay from your own pocket. Me: Hang Up read more

Let's be honest. I was TERRIFIED to even go in for a consultation. But my friend highly recommended Dr. Kagan so... I went in. The entire staff was friendly and warm. Dr Kagan was patient enough to answer all of my questions. He even had videos to demonstrate my current eye condition as well as the procedure. The procedure itself was short. A few hours later I could see a vast improvement in my vision. (Tip: be patient!!! My vision is now at 20/15 after about a month) This was truly a life changing event in my life. I am completely satisfied with my results (hello 20/15!) and I'm so happy I did it! I highly recommend the Kagan Institute!!! read more

I had an emergency and Doctor took me in with out an appointment. He answered all my questions and helped right away. Before I found Dr. Kagan I called around to different doctors and because it was Friday afternoon, none of them wanted to take me on the emergency basis. The girls on the front were very helpful and I can not stop thanking Dr. Kagan for his help. You will not believe this, but they even gave me a discount on the emergency visit. Thank you for your understanding!!! WILL REFF. everyone I know to your office!!! read more

I found Arkady online. I got an eye infection that caused excruciating pain in my left eye. I couldn't open my eye. I couldn't see. I couldn't drive. It was horrible. I went to Arkady and he quickly prescribed antibiotics that helped the infection disappear within 24 hours. He explained to me that the infection was caused by a scratch from my contact. I had been having plenty of contact problems already and proceeded to ask him about getting Lasik. He was the most informed, well-spoken, patient doctor. He answered every question I asked and fully explained every procedure that I had available to me. He was so well-informed. I decided to get Lasik. The procedure was easy, I felt safe in his hands. Something that seemed so scary turned into such a great experience. Him and the staff are great people with a great sense of humor. They became like family after seeing them multiple time through my multiple visits for the procedure and check-ups. The experience was a truly amazing experience. From the water bottles offered to you when you walk in the office to the good humored familial feeling you have with all the staff, to a procedure that I am beyond ecstatic with, I have to say that, if I had to do this procedure all over again, I would not hesitate in my choice to go to Dr. Arkady Kagan. He turned one of the worst experiences in my life into one of the most life-changing best experiences of my life. I mean, I can see again, and now I can see better than I ever could! read more

I am very grateful for this place!! I absolutely trust and believe in Dr. kagan and his staff. Nothing short or perfection, knowledge and friendly professional staff. Sabrina is very helpful in making decisions on what the right procedure for me is and which one is not. Not pushy. I use them for cosmetic reasons and super happy every time! Definitely, highly recommend. read more

Since I was 14 years old I was wearing glasses. I did Lasic when I turned 30. Years later my vision get worse and I had to put glasses back on. Nobody wanted to do surgery and replace lenses on me because of Lasic. Dr. Kagan did. When I met Dr. Kagan I saw confidence, professionalism participation and enthusiasm in what he was doing. I scheduled the surgery in a week on right eye and when it was easily done I did left eye! No complications, very organized and easy procedure. Next day I was driving my car and I was able to read book, check my emails and work with documents. Dr. Kagan and his whole office and assistants are magicians who can make people see again!!! Thank you Doctor! God bless you! read more

I visited LensCrafters for an new pair of prescription sunglasses, and learned I needed cataract surgery. I had heard of it, but I did not know what cataract surgery was. LensCrafters provided a reference to a local surgeon. But I am very squeamish and protective about my eyes. So I began a thorough research effort to find the best possible surgeon. I learned that there are over 400 doctors practicing cataract surgery in the LA metro area. After reading the reviews, I picked two out of the top 5 to visit. Dr. Kagan, who was ranked #1, had the first opening, so I met him in October. His staff is very impressive, very professional and very polite. I was very impressed with his facilities and equipment in both offices, but most impressed by Dr. Kagan. He did a thorough summary of my results, explaining where I fit on the spectrum, the procedure he recommended, the process, and the post surgery. All my questions were answered completely and in layman's language. I felt so comfortable that I canceled my appointment with the second surgeon. I am very glad I selected Dr. Kagan. I was the squirming "patient from hell" during the surgery, and that did not slow the process or interrupt Dr. Kagan as he operated on my eyes quickly, efficiently, and pain-free. He scheduled an office visit for the day after surgery, and a follow up two weeks later. When I did experience some discomfort a week after surgery, my phone call was returned by Dr. Kagan within 1 hour despite his full schedule. He invited me to come in, he would meet with me right away. I didn't require that, but it is very reassuring to know that this kind of "Professional Platinum Card" support is ready and waiting. Of the 400+ surgeons in the area, Dr. Kagan is truly "the best of the bunch". Don Feeney Nov 2020 read more

Update: I was happy to be able to read without glasses but in exchange I lost my far vision. 1 year later my vision returned to the state it was before the surgery. Thank God I can see far again. The improvement of vision is only temporary. Now I am wearing reading glasses again. I can't afford another surgery and I am not quite sure if reading without glasses is worth losing my farsight. Still, dr.Kagan had informed me of the side effects. Very happy I tried KC. read more

Arkady is such an honest and trustworthy practitioner. I have recommended him to all my friends because he has a great eye for what is beautiful and an ethical approach, which is very rare in the beauty industry. He actually told me not to do Botox because I don't need it yet, and I truly appreciate that honesty. I will continue to refer him to anyone who wants to improve their looks, in a natural way! read more

The most high tech, modern, state of the art equipment to get rid of crepey skin! I had some bothersome sun damage on my thighs and above my knees, and endured many painful and costly procedures with other doctors to little avail. But then the wonderful Dr Kagan recommended Embrace RF Morpheus 8--a super new and FDA approved radio frequency devise for skin tightening. I did the procedure and I'm so happy! The office is gorgeous, the staff is loving and welcoming, and Dr Kagan is so skilled and brilliant. This treatment can apparently be used to tighten any skin area! It's amazing how technology like this is making it easy to look your very best. Go see Dr. Kagan! read more

I am a patient at Dr Kagan's Encino office. It is new state of the art. Outstanding treatment. After a lifetime of wearing glasses my cataract surgery has given me vision without glasses. I am very happy. read more

Dr. Kagan is one of the most amazing Doctors I've had the pleasure of meeting and being a patient of. Dr. Kagan did a wonderful job and my eyes and I am happy that I can see better because of him! I'd recommend Dr. Kagan 110 times out of 100. read more

I am pleased to provide an update to my prior review. I had cataract surgery in October 2019 and have had recent follow-up appointments. Dr. Kagan and staff were thorough and efficient (as usual). I appreciate every day the heightened freedom my corrected vision gives me. Thank you again Dr. Kagan. read more

I have been seeing Dr Kagan and his crew for a months now, and they are really quite amazing. I'm pretty sure there isn't much they CAN'T do, the results are amazing, and the entire process from start to finish went EXACTLY as they said it would. The staff is friendly, yet professional and it is clear they enjoy where they work. Dr Kagan is cautious yet thorough, and I can't wait to go back for my next treatment! read more

I was really nervous about having cataract surgery. If I hadn't seen it for myself I would never know that I had eye surgery. Thanks Dr. Kagan. ~ Gloria Carter read more

Dr. Kagan was probably the worst doctors experience I have ever had. Dr. Kagan's office had very poor parking, extremely long wait times and in the end he gave me an incorrect prescription that resulted in me spending extra money on eye drops and not being able to comfortably and effectively wear contacts. I went in for my second visit with Dr. Kagan. I arrived early for my appointment, after waiting about 20 minutes in the lobby, they called my name and brought me into an exam room in the back. I sat in that room for about 30 minutes waiting for the Doctor. If the doctor had just been busy with other patients I would have understood however this was not the case. Dr. Kagan and his female staff were standing in the next room chatting at lengthy about the musical artist Sade. I agree Sade is an excellent artist and I'm sure her concert was a great experience but don't talk about it within earshot when you have a patient waiting for you in the other room. After waiting for about 30 minutes Dr. Kagan finally came in the room and one of the first things he did was give me a flyer and asked me to review him on yelp... seriously? Ok, here is your review. In addition to the waiting, the major problem was with his diagnosis and prescription. I went to see Dr. Kagan because I wanted to get contacts as I was tired of wearing glasses. On my first to Dr. Kagan, he prescribed me a specific brand of contacts and said that these would be the best fit for me. I wore the contacts for a while noticed that I had major problems with them, the contacts would get cloudy and blurry and I couldn't see well. I reported all this to him on my second visit and he said that I had "very dry eyes" and the only solution to this to start using Systane balance eye drops. These are special "lubricated eye drops" that cost $19.00 per bottle. The problem was not only did his "solution" require I continuously purchase and use expensive eye drops, but the specific version of Systane he recommended were the most expensive ones they made. He insisted that I use Systane Balance only as these as they were the most "effective" and cautioned me not to use visine or any generic regular drops because they would actually dry out my eyes even further. Needless to say I went to another Ophthalmologist to get a second opinion. This new doctor informed me that the problem was I was using the wrong brand of contacts and that it was actually bad for me to continue to use these expensive eyedrops because it prevented my eyes releasing natural tears as I become reliant on the eye drops. This new ophthalmologist prescribed me a different brand and now I am happily wearing contacts without any issue and no longer paying $19.00 and having to carry around extra eye drops. Do not go see this doctor, there are many other Ophthalmologists out there that are much better. And also do not let them have your email address, they will continue to send you newsletter spam and try to add you as a friend on facebook. read more

Did NOT like this place. I came here a year ago to get a second opinion on whether or not it's safe for me to do Laser Eye Surgery (PRK) for a second time. I felt like the doctor did not even care to help, and was just trying to sell me things. He asked me to write a yelp review, gave me a flyer/pamphlet for their services - even though I clearly was no longer using glasses or contacts. Then he told me what HE would have done for me with the first surgery, if I had come to him. Clearly, it's pointless to talk about the past - I already got the surgery. Why would you try and make me feel bad and tell me what I SHOULD have done? Then he said, "but it's like glass that's shattered - it's too late, you can't put it back." Gee, thanks. I would NOT have gotten the implantable contact surgery that he suggested anyway. As if this is not bad enough, he starts asking me questions about my other doctor that I did the surgery with - how much he charged, if they do payment plans, and if he would charge me full price again for the second surgery. I was SO uncomfortable with him asking this, but I was too nice and answered anyway. When he found out my other doctor sold me lifetime surgery insurance (so I wouldn't have to pay again), he turned to his nurse, and said, "That's so smart. We should do that here." WOW, really?? I didn't come here to help you beat your competitors. This is my vision. I came for help. He also asked how I found them, I said I searched in Google. He asked me "What words exactly did you type?" Are you kidding me?? We spent 95% of the time on dumb questions like these, to help his business, and 5% on my actual eyes and my concern for a second surgery. I then went to Dougherty Laser Vision - MUCH better. Dr. Ryan Vida was kind and smart, and talked me about my eyes 100% of the time. He even tested how thick my corneas were to see if was safe to do surgery again, and explained to me on the picture what everything means, and what to ask my doctor and make sure he does. GO TO DOUGHTERY LASER VISION, DO NOT GO TO KAGAN INSTITUTE. read more

OK so this was my first Botox experience, and Dr. Kagan made it absolutely wonderful!!! Gentle, kind, quick...and he didn't try and sell me on proceedures that I don't need - I REALLY appreciated this. I'm recommending him to all my friends, and I will be back for sure!!! read more

I've been going to Dr. Kagan for over 10 years for aesthetic treatments. I can't say enough great things about him. I used to only go for Botox treatments, but now get Dysport, fillers and plan to do Sculptra shortly. He is extremely knowledgeable, articulate and thorough. In addition to him being a fantastic doctor, the staff is always wonderful, hours are great and prices are competitive. In many cases the prices are lower than the ego crazy Beverly Hills surgeons. I definitely recommend him. :) read more