My husband and I are not novice dog owners by any means, but we needed help with our newest (at the…read moretime) addition; our Aussie who presents with anxiety. Our usual tricks with trying to redirect her attention or to stop the herding behavior (with the kids, we don't herd the kids, Lola!) were going unmatched and we knew we needed help. We started with in home private lessons with Rochelle. Some of what she taught us was a bit "duh" because we weren't thinking outside of the box, but also much of it was teaching us to be better dog owners, to tune into our dog and meet her where she was at. The 1:1 training was truly beneficial as Rochelle was able to come into our home and witness the behaviors we needed help with. Over the course of several weeks we became better dog owners and Lola learned lots of new things. We then transitioned to group classes with Rochelle which I admit the mere idea of stressed me out. Lola had never done well in public and was often triggered by too many (often random) things. But to my surprise Lola performed amazingly. She often lost her marbles about 30-40 mins into each group class but the other amount of time she was spot on and eager to learn. I am so proud that she was able to be handled by Rochelle on a few occasions and has become a confident dog who thrives in the outside social world. I will forever be grateful to Rochelle for teaching ME how to be a better dog owner and for showing me the potential Lola always had.

Mitch and Patrick are amazing! We had 5 home sessions with our two Havanese dogs. We worked on…read moretraining them to be better at greeting people and on how to get them to not make at the door when the doorbell goes off. We also worked on walking and now they don't pull! So nice to be able to go on a walk without being pulled. We then did dog greeting and reactivity and got a lot of tips on what to do to help the dogs feel more comfortable. Mitch and Patrick really went above and beyond to help us!

Bryan is so good at what he does. If you've been thinking about scheduling dog training, just do…read moreit! After her first lesson, Kala was a changed dog. And now, after completing our first round of dog training, it is honestly hard to remember how much she used to pull on leash. Before we decided to get training, it had reached a point where we had started avoiding taking her out, which made us really sad. With a baby to manage now, an overexcited dog pulling on the leash had become too much to handle. After only two lessons, we took her back to our favorite pizza spot. It's a tight space with so many distractions and food temptations, and she stayed in a down the entire dinner. When we got up to leave, the people next to us literally said, "Wait, there was a dog here!?" Being able to include Kala in those outings again means so much to us. Thank you, Bryan!

We cannot recommend Mutt and Tumble Dog Training enough. Bryan helped transform our two doodles…read morefrom reactive, poorly behaved dogs into calm, obedient companions who are now a pleasure to walk and have around others. Before training, we struggled with leash pulling, barking, lunging at other dogs, and nonstop chaos whenever someone came through the door. We were honestly at our wits' end. Everything changed after I saw Bryan in Jackson Square walking a calm, perfectly behaved pack of dogs. We started weekly family lessons in January 2026 with our dogs and our two 12-year-old daughters, and progress began almost immediately. Bryan quickly helped us realize the humans needed training too. With consistent coaching, support, and a board-and-train program, the transformation has been incredible. Our dogs are now well-behaved both at home and in public. We can comfortably walk them, take them to parks and outdoor restaurants, and genuinely enjoy being with them. Friends and family who knew our dogs before cannot believe the difference in their behavior. Thank you, Bryan. You really can teach old dogs new tricks.

As a first time dog owner, it has been quite an experience. Slime, my 1 year old Miniature…read moreSchnauzer-Terrier Mix, is a very lovable dog and the Goodest of Boys. However, I knew that I had to get professional help when I realized that I was going to be gone for a few hours, every day, once College began. I love Slime, but he had an extreme case of separation anxiety. I couldn't be in another room or right outside the door without him crying for me. He cried dramatically for hours, despite ensuring that his needs were met (food, water, and potty time). Yes, I know it hurts to have your dog cry for you. If he acted like this while I was still home, imagine how he would have been while I am at school? I took the time to find a reputable, and trustworthy dog trainer. I reached out to James. He explained to me the options of getting my dog trained. I choose to undergo the Board and Room Program, which is about 4 weeks. The 4 weeks flew by, and it was finally time to pick up Slime. I was filled with joy and held back my tears to not only be reunited with my little buddy, but to also see how much growth he has done. I was impressed and proud of the dog that my Slime has become. However, as with most things with life, it is not just a one and done deal, it is a continuous work in progress. James is a miracle worker who understands dogs on a deeper level than most of us could ever understand. I look forward to continuing using James' services in the future. If you truly LOVE your dog, then you must know that the Hardest Decision is the Best Decision to make for them.

He did train one of my dogs years ago, he did great with them. That's what I came back to train my…read moresecond dog, my second dog he did horrible with him. I will never go back.

We have been coming to Petsmart grooming for several years. Our groomer Alcia is absolutely…read moreamazing. She always grooms our dogs with love and care. We have referred Alcia and Petsmart grooming to all of our friends. Love Brownie Scooby and Skittles. Xoxoxo

Under new management - omg what a mess! hair everywhere, when I drop them off, and when I pick…read morethem up, like no one's concerned about appearance or the surfaces... - attitudes, loud, not music blasting much to loud - I guess because lead dog groomer likes it? Said dogs are not reactive, yet everyone who works with dogs knows you should not be playing loud, exciting music for animals getting groomed... That's already stressful enough. The groomers actually did a good job and they were nice and kind. I didn't like the loud music and it was so dirty with so much hair all over. It was just shocking to me because I've been going there for a few years. I will probably give them one more try, but I may be looking for a new place to go for the four dogs.

Roy, Uncle Pawpaw, is the best person to take care of your furry kids! We unexpectedly adopted a…read moreLabrador retriever and he's quite a handful. Roy takes care of him so well whenever we need to board him and he clearly has a lot of fun with his furry friends. We get videos and pictures when he's there and he loves it. Roy is easy to communicate with we trust him with our boy. I highly recommend you to try a meet and greet and bring the pups here.

My boy Duke absolutely loves Roy and his team at Uncle Paw paws! My dog is like Energizer bunny…read morethat never runs out of the battery! Since he's been going to pawpaws, he comes home tired with so much play time. Roy also sends videos of him playing and pics, so I know he's in good hands. Drop and pickup is very convenient, and highly recommend Pawpaws daycare!

Definitely our go to pet store! This location is always…read moreclean, organized, and friendly. I appreciate their knowledgeable staff who are always open to sharing suggestions for the better needs of our pets. They offer vaccination clinics each month that are very convenient and affordable too. My family would love to highlight Karlton - he has specifically made all of our experiences so welcoming and supportive!! There's not one time we have came by and he does not have a smile on his face and ready to help! Karlton is very knowledgeable with all the products in the store and gives excellent advice on up and coming new items to add to our homes. Talk about service that's above and beyond, Pet Food Express you have an incredible leader on your team!! Also- we love the frozen bone marrow bones, love that this location keeps them stocked! Kannon & Jade your favorite English Bullies love and appreciate you.

This is a well stocked, prclean pet store with friendly kind employees…read more I needed a sturdy strong car bed for my grand dog so I can feel she is safe in my car. The nice men and women who work there helped me choose the bed and they loaded it in my car. I highly recommended this store.

Silvie and I just completed a 5-session dog training and Vicki definitely has a gift. When we…read moreattended our first training, Silvie was already excited to make a new friend and eager to learn. I adopted Silvie, a Taiwanese Formosan Mountain dog and Labrador mix a couple of months ago...she came with some basic training courtesy of Adopt a Doggie http://www.adoptadoggie.org but needed additional training with staying (duration), walking (she gets too excited to focus and pulls, jerks from side-to-side) and learning to leave things on the kitchen counter. Vicki is wonderful in answering questions and making recommendations if something isn't working. I learned the proper way to help Silvie with her training such as the difference between using the command 'stay', 'wait' , 'settle, to 'leave it' and respond immediately when calling her name. And in order to get Silvie to focus on our walks is to use a higher reward treat (a yummier item) and eventually she will walk on a loose leash. Basically, what it comes down to is constant training and time and eventually Silvie will be on her way. Silvie and i both learned a lot and greatful for the sessions and will most likely continue with other sessions. Thank you Vicki!

Vicki is amazing and understands how to correctly train even the most stubborn of breeds…read more Vicki and Braveheart Dog Training was a recommendation from our vet. Beginning with great habits while they are puppies is optimal. We went from puppy class to intermediate clicker training to getting Nikkou CGC (Canine Good Citizen) trained! Shiba Inu's are known for their willful personalities but Nikkou loved Vicki and would complete each request for her. She taught ME how to gain the skill and the command so that behavior was kept over time. Owner skill and mood really does travel down the leash so ensure YOU are ready not just the dog. Plus, I have seen her take older or "problem" dogs and teach them socialization and great behavior. This is a MUST for owners who want to be out in public with their animal. Not just to learn how they are to behave but how to react when the other animal (okay mostly owners) that has no manners! Thanks Vicki for being a great part of Nikkou's development!!

My dNala and I LOVE Pup Town!…read more As Nala's mom, I love seeing how excited she gets when it's time to go to Pup Town! She absolutely loves it, and her excitement says it all! The people here are truly amazing. Everyone is so welcoming and wonderful, and you can tell they genuinely care about the dogs. Nala is my baby, and finding a place where she is so happy, gets to play, and socialize with her furry friends means so much to me. One of my favorite things is that Pup Town posts pictures of the dogs throughout the day on Instagram. There is nothing better than being at work and getting to see pictures of Nala having the time of her life! It makes my day knowing she's having so much fun, even when I can't be there with her. I'm so grateful we found Pup Town. It has become one of Nala's favorite places, and we couldn't be happier with the amazing people who make it so special. Thank you, Pup Town, for loving on my girl and making her days so much fun! Love, Nala and her mom!

Puptown actually did my dog Hans and I a huge favor. I had previously scheduled boarding for Hans…read moreat a competing facility back in January in preparation for a trip to Japan in May. However, when we arrived at the facility the day before my flight to Japan, that facility told me that Hans boarding was being denied due to him having a heart murmur condition. Even though I had been a loyal customer to this facility for over 10 years, and that my flight to Japan was less than 24 hours away, and that they waited until I was at the checkin desk in order to inform me of the denial, representatives of this facility stated that there was nothing they could do and that they were simply following company policy. So me saying that Puptown literally saved my trip is a huge understatement. With no paperwork, and no pre-qualifying evaluation, Puptown took in Hans, heart murmur and all, and treated him like a prince. As a result, I'll always be grateful to Puptown, Hans' new found home away from home for the remainder of his life. Thank you Puptown!

This place is awesome! I've been bringing my very active pup here for months for day care services…read moreand then recently had her boarded for 2 weeks. The owners (family run business) are very knowledgeable and go above and beyond in the care and services they provide. Really can't express my level of gratitude for them and highly recommend this place!

Very clean and friendly pet stays Our furry friend loves…read morethere and by the end of the day he is so worked out it took him 2 hours to recover from playing all day There's a dog care in every room monitoring the activity of dogs and they do enforce good behaviors and you can leave your dog at peace while you are at work or away

We love See Spot Run! Raven has been grooming our German shepherd Sadie here for a few years and…read morewe've never had a complaint. She is a great groomer that treats Sadie with love and is very thorough. Highly recommend!

I would pass on $175 cat grooming. I took my cat here to be groomed. They first had to test her by…read morecutting her nails ($35), and they said she did a great job. She got groomed by Raven. I would say the groom was about 80%. Her armpits were still incredibly long which sucks for matting, she trimmed my cats whiskers and there were other areas that were uneven but the overall job was done. I decided to try it a second time. They scheduled an appointment, and then two days before, they had to change the time the groomer couldn't be there so early. I said I couldn't change the time and then they said, I could keep the original time, but I was not willing to bring my cat in early to have her sit for 40 minutes waiting for the groomer, so I declined that appointment. I thought I'd try one more time. I called on Monday and asked to make an appointment for my cat to be groomed (you can schedule dog grooming online) They said they'd call me back. I waited over 48 hours and called again. When I called, the woman apologized for not calling me back, said she'd been really busy, then looked up my cat's file and insisted my cat had never been groomed there. I definitely had a groom done there and paid almost $200 for it. She had no idea how long to schedule my cat and didn't talk about pricing I just don't think grooming cats is their priority, even when they email me they email me about my dogs appointment. If I'm going to pay $200 for a service, I expect them to call me back promptly, keep accurate records, and not change appointments last minute. In good faith, I can't spend my money here anymore. I know there's a groomer out there who will appreciate my business.