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    K9 Secret Service

    4.9 (36 reviews)
    Open 6:30 am - 6:30 pm
    Updated over 3 months ago

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    Response time

    2 hours

    Response rate

    100%

    Services - K9 Secret Service

    Dog daycare

    Pet boarding

    K9 Secret Service Photos

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    Recommended Reviews - K9 Secret Service

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    Reviews With Photos

    Lobby
    Angela W.

    Lee Ann and staff were amazing. The facilities are super clean and comfortable, secure and spacious. Very professional and Roxy was happy to go. Easy scheduling,parked next to the bike lane on a Saturday. We will be back

    Pono is ready for a nap after playing with his friends at K9!
    Emily M.

    Everyone at K9 is super amazing and very attentive to my dog's needs! I got Pono from the shelter and he was super timid and very cautious of people and other animals. Even when we were first meeting him the humane society people would tell us that we had to wait for him to come up to us in order to create trust. Pono is very bad with other dogs and every trainer told us to get him socialized at a doggy daycare. I actually met Lee-Ann at a Ward pet fair event a couple of months before I got Pono and when I adopted him they were the first people I contacted. I let her know all of Pono's traits and how he needs some help with people and other dogs. We brought him to the place and she came out to see how he reacted to her.. of course, he growled and barked a little at her but she still wanted to do the assessment. I was so nervous. We left Pono for about 4 hours and he came out running to us! He looked so happy and when Lee-Ann came out to go over his day he was jumping all over her and giving her kisses. He absolutely loved them! He has been going every week for about two months now and has grown on the staff a lot! They are all so kind and loving towards the dogs! They even put on some holiday events for the dogs. ONE IMPORTANT HIGHLIGHT: They have helped Pono very much with his socialization with other dogs. He went from being in a small room with a couple of other dogs to slowly being able to go into a bigger pack. When I saw him in the main room I was so shocked and almost cried because I was so proud of him! I saw a review where they said there was urine and feces everywhere but that is NOT true and they take care of the space and the dogs very well. Everyone is super nice and the place is perfectly clean. Pono will continue to go to this daycare and he loves it. Thank you to the entire staff and especially this one guy but I always fail to get his name. He is super patient with Pono and Pono has grown to be very comfortable with him.

    Chewy with friends
    Rodney A.

    We needed a dog sitter for our dog Chewy while we took our summer vacation. We were spoiled in the past and conveniently boarded him at a near by PetVet. But they stopped taking boarders since they were growing so much. So the search was on. I came across K9 on Yelp, but didn't initially call them because it was farther away from our house than I would have liked. So I called another pet boarding facility, but they didn't have any room and recommended K9 SS. That was the first hint at how good K9 SS is, if another boarding facility recommends you, that's a good sign. It was super easy to go on Yelp and start a quote and ask questions. Lee-Ann (the owner) answered my request super quick and we arranged an assessment for Chewy in the next couple days. When I brought him in, parking was on the street in front of the building, I rang the doorbell. Lee-Ann opened the door and we entered into a lobby. It was a good place for us to exchange Chewy without any distractions from other dogs. They took Chewy and he was off. When I went back to pick him up, I saw him walk through a pack of dogs like they were all friends. When we walk him in our neighborhood, he usually barks at a number of dogs, so this was a surprise. He looked comfortable. When it was time for our vacation and his stay at K9 SS, it was as easy as the assessment. They even sent pictures of Chewy while we were on vacation. I really appreciated that. My wife picked Chewy up and that was her first time going to the facility. I didn't give her any instructions other than, ring the door bell. Lol. Easy as that. Payment was easy... I don't think I've ever used the word easy as much as I've used it for this review. I would definitely use them again, and we are even thinking of doing some daycare days so Chewy can see his new friends from time to time.

    Good to be home.. (but had fun!)
    Nt P.

    We have been taking our new Jack Russell Terrier to K9 SS for daycare for several months now. We recently had to go neighbor island so we had to board the pup for 2.5 days and wow! , our pup was very happy and bright when we picked her up. Thank you Lee Ann and K9 SS Staff! Our pup seemed very happy to have been there! How do we know?: Although she was happy to see us, she did not seem overtly 'happy' to re-unite with us - which is great! It tells us she had a great boarding! Mahalos! K9 SS da Best!

    Love Jojo Bear
    Jolene L.

    BIG mahalo to Lee-Ann and the K9 Ohana!Jojo loves the K9 gear, the exclusive K9 chicken jerky, and the tasty sweet potato chips. He's sure gonna miss all of you and we can only pray that there's another doggy day care where ever we go that's even half as marvelous as you folks!

    Nalene B.

    I'm extremely grateful to Lee-Ann (the owner) and the employees of K9 Secret Service. I was a little nervous taking my dog (Jojo) to any day care just because he was always overwhelmed with anxiety at other establishments. Since he would cry so much, he was kicked out of one day care! Then K9 Secret Service came along and welcomed Jojo with loving arms. Somehow, they transformed him as he no longer has extreme separation anxiety and is able to play/ interact with other dogs. He was never able to before! For this, I am beyond grateful that Lee-Ann and her employees helped Jojo to be the best dog he can be. I've been taking Jojo to daycare almost daily and he's always excited to go. He runs out of the car to the front door! Lee-Ann always posts pictures on their Instagram page (which has a ton of cute pics btw!) and I can tell Jojo is having a blast with the other dogs. I was a little nervous of how Jojo would be... but I've also done boarding twice! The first time was almost a week and the other was about a week and a half. I guess he had a great time because he didn't even want to come home! If you have any doubts or concerns about this place, please just give it a try. I'm sure you would not regret it! They truly love all their dogs.

    Mark J.

    Not many people on island have an English Staffordshire Terrier, but Lee Ann does! She is the only other person I trust with Riley. The owner is very understanding and very personable. I trust her with my pup and so should you.

    Some of the friends Tomo made at K9.

    Aloha Lee-Ann and the entire staff at K9 Secret Service for a job well done. This was the first time boarding our dog Tomo and he has not been known to be very sociable. We were going on a mainland trip for about 10 days and we decided to board our 4 legged son. We were nervous beyond belief but the staff at K9 was soooooo understanding, patient and wonderful with my dog. They treated him like their own and by the 2nd or 3rd day, he had warmed up to the staff and the other dogs there. About 4 or 5 days had gone by and I told my wife, no news is good news. Right after that I got a video sent to me of Tomo playing with some of the other dogs. I was so happy and relieved he was having fun. The staff listened to all my dog daddy concerns and treated me with the utmost care and importance. My dog never use to potty outside on walks but whatever they did, he does now. Yay!!!!! When I came to pick him up, Tomo was definitely happy to see us but definitely sad to leave. I will definitely recommend K9 secret service to anyone who needs doggie daycare or boarding. Tomo misses the staff and doggie friends so I will definitely bring him back to visit. MAHALO K9 Secret Service!

    Holiday party photo taken at K-9 secret service!

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    4 years ago

    They are always extremely kind and patient, and take great care of my dog. She's always so happy to go which is a big relief!

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    Ask the Community - K9 Secret Service

    Aloha! I am looking for another daycare/boarding for my Boston Terrier. The place she goes to will be moving again this time farther, I work in town. Are you accepting new fur…

    Hi Lisa, What kind of dog do you have (breed, age, weight, neutered/spayed)? How is she with new people & other dogs? Are you looking for set days for daycare? & what dates… Read more

    Looking to leave the island for a week. do you allow the dog to stay with you until we come back?

    Hi, yes, we are a boarding & daycare facility. You can view our services & prices on our website.… Read more

    Does this establishment also watch puppies?

    As long as they have completed all their puppy vaccinations.

    Don’t See Your Question? Ask Away!

    Review Highlights - K9 Secret Service

    He looked so happy and when Lee-Ann came out to go over his day he was jumping all over her and giving her kisses.

    Mentioned in 7 reviews

    Read more highlights

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