This place is awesome and provides every service you could need for your dogs. When I first started…read moreusing them it was in preparation for a trip and I would be boarding them. I learned so much about my dogs just from the original assessment. I now take my dogs there for day care, grooming and boarding. The dogs were reactive to other dogs before I started taking them and the socialization with other dogs and handlers has helped them so much. Now they are protective, not reactive, which is what I want. All the staff are wonderful and make the transfer easy and most importantly the dogs jump in the car to go and are happy when we get there. One of my dogs I had to manhandle to get in the car previously. Thats not easy with a muscled 45 pound dog!

If you want peace of mind knowing that your precious one is being well taken care of by the best in…read morethis business - bring that darling here! My 'Buddy' can't wait to get out of the car. Well trained and Ohana kine style Staff that can handle anything. They really get to know you and your darling. The place is clean, they adhere to health clearance protocols, first aide, grooming and socialization. I book Buddy for 2 hours daycare to overnight boarding. We all deserve some time off or have to go places where our fur kids aren't allowed. So bring them here. They'll love it. You'll love it. Special shout to Owner Lee Ann. Be proud of your Staff.. They are a worthy reflection of you! Mahalo! From Buddy's mama - Josie DeLa Cruz

Looking for a place to have your precious pets watched while your gone. We were too. If your in…read moreKaimuki or somewhere on the east side this may just work for you. We just had a short trip outerisland, but couldn't bring our fir babies. Usually the parents or a friend can watch out pups, but not this time around. We called around and found it very challenging, almost like sending a toddler to daycare for the first time, they need vet records and a company to vouch that your pup isn't crazy and dangerous to others. We called these folks and they were very friendly and made it as easier to request vet records and willing to do trial run overnight to see how our dogs would do. We drove down and it's a little confusing to find, but basically aim for Salz Lock and Safe, pull into their parking and continue to the chain link fence and you'll see it mountain side. We met the couple that takes care of the fur babies. They were very welcoming and most importantly our dogs sixth sense accepted them right away. Their tails kept wagging, which made us feel better. Our dogs actually shake when we go to the vet and tail down, between the legs. We provided food for the morning, leashes and harness and that's it. They recommended not bring the beds because other dogs might mark them, since it's not a kennel environment. They can walk freely in the rooms and act like they do at home. We left them overnight and we're ready for a phone call, but no complaints came. Then in the morning we went to pick them up. On arrival the couple were still their smiling with our pups. Our dogs seemed happy with their tails wagging. They reported back to us how the dogs did and everything went well. I would recommend Barks and Purrs, because they genuinely seem to care for our dogs. Our dogs were happy and we felt safe to have them watched there.

FIVE PAWS UP!!! I am so grateful to have found Barks and Purrs Daycare. I especially am happy…read morethat its so close darn to my house. Can't ask for a better location, just drop off your baby, and you can access the highway nearby heading either east or west. Richard is fantastic, very knowledgeable and he has such a way with animals. My little pupster gets super excited when we get there and now when I say "doggie daycare" he starts running around in circles and heads to the car, ready to go. He always looks forward to going to visit Richard and his furry friends. He comes home absolutely wore out. He wolfs down his dinner and then sprawls out on the floor to sleep. Richard is flexible with scheduling and very responsive and communicative. They also offer bathing services on site which you can avail yourself to while your fur baby stays in their care. I send my pup 2 days a week so that he gets much needed socialization and I get peace of mind knowing he's in capable hands.

If I could imagine an ideal dog haven, Paw Patch would be it with daily hikes, other socialized…read moredogs, a free range yard, a doggie playground, and a loving care taker. I feel so blessed that I found paw patch and my dogs can go to stay there while i go off island on vacation. Before committing to Paw Patch, there was an initial a meet and greet and screening for both of my dogs. I appreciate getting updates and beautiful photos of my dogs daily. They looked like they were having a great experience. I was able to bring my older dog her blanket from home and she slept on it. Sara did not require them to be in a kennel overnight. I was able to enjoy my time away knowing I did not have to worry about my fur babies. Since my initial experience, I plan to bring them there whenever I need it and my life with my dogs is that much more enjoyable knowing that if I do need to leave them they are well cared for. Thay been there multiple times and a wonderful experience every time!

We recently left our 15 year old senior dog with Sara, and we honestly could not be happier with…read morethe experience. Our dog is very skittish, nearly completely deaf, and usually prefers to keep to herself. She does not play much and is slow to warm up to new people or environments. Sara welcomed her in with patience and care, and within just a couple of days we were shocked in the best way. Sara was sending us photos of our dog playing with other dogs, running around, interacting with people, and genuinely having fun. This is completely out of character for her. We really appreciated the daily updates and photos, which gave us total peace of mind while we were away. On top of that, Sara went above and beyond by giving our dog her own Christmas stocking filled with treats and toys. That extra thought meant a lot to us. When we picked her up, our dog was kissing Sara nonstop, which she almost never does. My wife even noticed that she whimpered when it was time to leave, like she did not want to go. Seeing that kind of bond and change in our dog was incredible. Sara truly brought out the best in our senior dog. We will absolutely be using her services again, and honestly, we think our dog had a better vacation than we did. Highly recommend Sara. She is amazing!

Follow-Up Review This is a follow-up review we did not want…read moreto have to make. This is not the response we were expecting from the owner, Alex. Unfortunately, rather than an apology or accountability, we were met with personal attacks. We were called hoarders, accused of being uncaring pet owners, and labeled dishonest. These accusations were hurtful and unprofessional. Support of Expansion We want to clarify that we have never been unsupportive of her business expansion. As an entrepreneur myself, I genuinely celebrate growth within our local community. Supporting local businesses is especially important here in Hawaii. Our concern was never about expansion it was about a personal invasion of privacy that made us uncomfortable and unable to maintain trust within our home. Passport & Privacy We have video surveillance showing that more than just the back of a passport was visible. The passport was opened and viewed. Regardless of intent, a passport is a private legal document containing sensitive personal information. It does not pertain to dog walking services and should not be handled or examined by a service provider. Refrigerator & Freezer Our surveillance also shows our refrigerator and freezer being opened unnecessarily. A personal food item fell out, was used to cool down her face, and then placed back into our freezer. There were no personal ice packs present only our food items. This was unexpected and inappropriate. "Hoarding" Comment We appreciated that chewed items were removed that day when our dog chewed up his slow feeder bowl. However, being publicly labeled as "hoarders" is inaccurate and damaging. We had storage containers stacked in a room partially used for storage something common in many Hawaii households where space is limited. This does not constitute hoarding. We maintain our home responsibly. Service Length & Charges We reviewed our app conversations again and found no direct communication indicating a change in service length. We did miss a community group post mentioning rate increases. While we understand that rates may change, we were unaware that our scheduled time had been reduced. Had a price increase for a 30-minute session been clearly communicated, we would have gladly accepted it. Refund & Account We have not received confirmation or documentation of any processed refund and would appreciate a receipt for our records.Our account still exists within the app and prior conversations remain accessible. The app was simply removed from our phone once services were discontinued. The review was posted after waiting several days without a response. She also had our phone number but did not reach out directly. Reviews Clarification There were no coordinated or duplicate reviews. One review was posted on Google and one on Yelp by the same individual. No multiple accounts were created. A Google account was created solely to share this experience, as this was the first time we have felt compelled to post a negative review. Grief Statement We understand pet loss deeply and would always extend grace in that situation. It was stated that certain issues were due to grieving and needing time to spend the last moments with a senior pet. We later learned through those who knew her, as well as publicly available posts that were shared with us, that those final moments had actually taken place 5-6 months earlier (March/April), not during the month referenced. We would have responded with empathy and understanding had the timeline been accurate. However, the discrepancy left us feeling confused and hurt, as the explanation did not align with the information that was publicly available. We did not want this situation to escalate. We expected professionalism, respect for privacy, and honest communication. Instead, we were met with personal accusations that do not reflect our character or the facts. We have documentation from that time but hope it will not be necessary to share it. Our intention is simply to clarify our experience.

I can't say enough about the Furry Ohana team, they are truly caring professionals. They take the…read moretime and make every effort to ensure my dog is comfortable on walks and is well taken care of while I'm am away. This is a great Ohana and you should definitely give them a try!

Last month I had to take 2 trips to TX in a 3 week time period. It was my first time off the island…read moresince I moved here in July 2024. I was super nervous leaving my fur babies behind as I have had bad experiences in the past with other sitters, but thankfully I found Waikīkī Pet Pals! I was matched with a sitter and she took care of all my girls needs while I was away. She sent daily updates and photos and put my mind at ease being over 3000 miles away. I highly recommend their professional services for any of your pet sitting needs. Thanks Breanna and especially Maile!!

This team is the best! My dog is happier to see them than when I come home. I have used them twice…read moreand they are great spoil my little one so much I think she doesn't even miss me.

Some of the sweetest people on the island, our pets were happy and our dog Halley actually didn't…read morecare that we came home and our cats enjoyed their quality time with treats. We really appreciated the timely communication and the check in photos eased our minds. Above all, it made our home feel safe knowing there was traffic going in and out. We love Brooke and Buddy!! Will get them again guarantee!!

Brooke & Buddy took great care of our kitties during our 3 week vacation. I was really able to…read moreenjoy our time away knowing they were in such good hands. They sent photo and text updates. They even went above and beyond and helped with our ailing refrigerator when it acted up.

PPH offers boarding too! As a pawparent, I can't even begin to tell you what a huge relief it is to…read moreknow that your furbaby will be safe, sound, and happy while you are away. As you already know from my initial review, I'm very overly protective when it comes to Lola. I thought I did my research and took Lola to a couple of boarding places prior to PPH. They promised all kinds of things but did not follow through. Needless to say those places did not meet our expectations. The very first time she boarded at PPH, being my overly protective paw parent self, I constantly messaged Anna (the owner) to check on Lola. To my surprise, she promptly messaged back each and EVERY time. She even FaceTimed us so we could "talk" to Lola! Anna would send us pictures and always responded to my texts throughout our vacation. Bonus tip: Anna stayed with Lola 24/7! YES! There's someone watching your furbaby the ENTIRE time - making sure they are content & safe! Such an amazing experience compared to my prior encounters with the other places! I can finally say that I can enjoy my future vacations with peace of mind knowing that Lola is happy and will be PERFECTLY cared for. Anna treats all the pups as if they were her own! I can't ask for anything more and I am forever grateful for her and PPH!

The Paradise Pups Team make our Rex feel like he's part of their family every time he walks through…read morethe doors. He cannot wait to get in there to play! Rex is pretty timid meeting people for the first time, but that wasn't the case here. We were shocked to see he felt comfortable enough to even nap on his very first day. We have been bringing Rex since they opened their doors and it's been such a great experience. Their dog room is a lot more spacious then other day cares and very well maintained. The staff is friendly, attentive and you can tell really care for and pay attention to the pups that are under their care. For those who work outside the 9-5 schedule their operating hours are such a bonus. Thank you for keeping Rex so happy to the point he never wants to leave when it's time to go home!

We boarded our 5 cats at Leo's Clubhouse for 16 days in February and were blown away by the care…read morethey received. The hotel is vet‑owned and managed by the vet's parents, who are some of the kindest people you'll ever meet. They spent time with us before our trip, showed us the rooms, and made sure they understood each cat's personality. Our boys stayed in a double room and our shy girls stayed together in a single room--perfect setup for them. We got daily photos and updates, which made us feel so reassured, especially since it was their first time away from home. The rooms are super clean and each one has a different theme. Pickup was easy and flexible, and the owner/vet even helped us load the cats into the car. Excellent care, worth the price, and we'll definitely be returning!

I love and appreciate the ohana here at Leo's. They are patient kind organized clean etc. They…read moretreat my babies as their own. Constantly in communication with me sending me photos and videos. Which makes such a difference when we are away from home. I'm grateful to have found Leo's it's been a blessing and will look forward to having my babies stay here again.