What didn't go well? You want to meet a group of people that make you feel wanted and like family…read more Did you know their company comes with a lifetime, transferable warranty, if your girl or boy throws a baseball into the window, tell them the truth, and they will replace it free of charge screens as well. If you get a little tantrum attack because you're mad at something or someone and you throw a lot rock at the window, they'll replace it free of charge. Mattew Stebbins has told me he loves his job, and the people he works with. Apparently he still owns a supper club but used to own many other restaurants. And then he's got this guy I asked him today who's your alter ego and he said Vincent you know Michael Jackson and the thriller. These are good honest people. Too bad the rest of the world wasn't like this company. I need to meet the owner because when you got somebody at the top with good people underneath now you know they got the Holy Spirit and they're not going to screw you. Yes you might pay more than other companies, ask them what their warranty is, is it transferable if I sell my home? What quality materials do you use and why? They'll answer everything and not skip a beat. Thank you Matthew, and thank you my alter Ego person Vincent. Lol Madison windows and baths Rock! You cannot go wrong. Matt will treat you better than your own son.

Incredibly rude and pushy sales tactics, used every trick in the book (need to call my boss, will…read moregive you a discount for a sign in the yard, for agreeing right now etc...) wouldn't let my husband go to work, kept insisting just a few more minutes. No break down of "discounts" or prices, quoted a range which they then went WAY above. To top it off they installed the tub crooked. Overall terrible experience and not worth even half the price we paid, very disappointed. Use anyone else.

Although I was happy with my bathroom remodeling project through Allen Kitchen and Bath, I wasn't…read morethrilled with their less than punctual accounting. Over six months after my project had wrapped, I received the "final invoice" with really no excuse as to why it took so long to get that final billing. Great work by the crew (especially Clark), not so terrific accounting practices.

After speaking with a handful of reputable contractors in the Madison area, we chose Allen Kitchen…read more& Bath (AKB) based on a referral from a friend who had their kitchen recently remodeled. We had our first meeting with Kathy (Interior Designer) within a few days of contacting them. She came out to our home, talked with us about our needs and ideas, and took rough measurements right then and there so she could get started on renderings, material selection, and planning. Within a week, we were in her office reviewing a detailed, accurate work order that was nearly spot-on with our vision -- and at a price lower than we had anticipated! After answering what must have been a million questions from us over the next week or two (and letting us review other materials in the showroom), we came almost full circle back to Kathy's original design. Kathy was patient, kind, and quick to address all our needs as we worked through the initial planning process. Once we officially signed with AKB, it was less than a month before our project was scheduled and the dumpster arrived. Our lead carpenter, Pat, arrived the following morning and got to work right away. Outside of the electrician and plumbers, Pat was our main tradesperson for the project--from tear-out to tiling, he was skilled in all areas. Since I work from home, I was able to greet Pat each morning and talk over the day's work. He also showed a great deal of patience and kindness as I asked questions about the project, materials, techniques, and more. And since he was here for over a month, I got to learn more about him and his family. It was genuinely nice having him here each morning, putting his years of experience to work as he rebuilt our bathroom from the ground up. His dedication to his trade truly speaks for itself--our bathroom turned out amazing! Overall, we are very pleased with our remodeling experience with Allen Kitchen & Bath. Everyone we interacted with was kind, patient, knowledgeable, and engaging. Our bathroom turned out better than we could have imagined--the shower is our favorite part!

The shop not only features local artists, but supports them!! Great shop with enthusiastic, warm…read morelocal owners!

The staff is unprofessional, immature, and rude. I highly recommend shopping at other shops in…read moreMadison.

worst business i have ever dealt with. 8 annoying follow up calls on a sunday? wtf? i told the…read morefirst 3-4 callers that i would call if and when i was ready. 8 calls later it's going to my attorney! do not do business withis company unless you want to be hounded to death!!

Do not believe anything the sales person will tell you. read every paper twice. I was told they…read morehad a no interest finance option and so I chose them over another company. Come to find out they never submitted any paper work for the option and when i signed off on the job I was not informed that I did not have the option the promised. Now I am stuck with a 12% loan which was never part of the deal. READ EVERYTHING TWICE. BIG SCAM TO GET YOUR BUSINESS AND THEY LIE. DO NOT USE THIS COMPANY

Our project was for a bathroom remodel and we got everything we wanted. Even more, I was surprised…read moreand so pleased by how easy Alberto made everything for us when it could have been so hard. Unlike our work with other contractors, this team is truly present, detailed and manages projects very well. We had a lot of glass tiling done and the quality and craftsmanship is excellent! The end result is stunning. We found so many materials we liked along the way that we are looking forward to coming back for our next project. Highly recommend.

If you are expecting good customer service from this company, you will be very disappointed. Be it…read morephone calls or text messages or even in store visits, there is no response. A great team of men installed quartz countertops but that's all I can give a good post for. Communication is a barrier. Good luck.

Josh replaced our deck supports. The supports had rotted and the deck was sagging. They responded…read morepromptly, worked diligently,and kept the worksite clean. We are very pleased with their work.

I contacted Josh at jl General contractors for some much needed home repairs and he was prompt and…read moreguided my wife and I through the process and did a great job for us and we've contacted him as a repeat customer bc of the great quality work that him and his crew do and explained what needed to be done so we understood step by step and gave us options and I would highly recommend his company and have several times bc of the great quality of workmanship...

Gerhards has a good mixture of displace kitchen's and bathrooms. If you're looking for some ideas…read morewith your home it's definitely worth a visit. They have a large variety of Cambria Quatrz on hand. The selection of sinks and other kitchen additions covers a range of styles. So why the 4 star and not 5 stars? One a previous visit one of the staff members pretty much ignored me the entire time and was like a magnet to a few couples who were dressed all fancy and looked like they might be able to afford a kitchen make over. It was disappointing as I had cash on hand to pay $40K+ for what ever kitchen I wanted along with 4 bathrooms to update to the latest style in the future. It was their loss and I went elsewhere. To their credit, on my last 2 visits I was asked several times If I could be helped and they were very happy and would have been nice to deal with and not snobby in anyway.

Working with Nia at Gerhard's was a nightmare. She did not respond to my emails, request updates,…read moreor provide any updates. On several occasions, portions of our orders were waiting in the warehouse, and if I had not followed up on them, we would never have known. At first, we were told that the wait time for our order was six weeks, and after two months, she told us that we needed to wait six months. She expected my clients to wait 6 months for a kitchen faucet!!! We went on Amazon and purchased a similar faucet from Kohler at a lower price, which was delivered within a few days. It was a total waste of time and unprofessional behavior on her end. She definitely has much to learn about customer service. As a general contractor and a realtor, I'd never use or suggest the company to my clients.

We had the pleasure of meeting Terri Solinger today at Ferguson in Madison. We are beginning to get…read moreideas for a total kitchen transformation and were having trouble deciding on sinks, lighting, faucets, etc. We came in thinking we were going to look around, and we asked Terri a question, and she took us under her wing for the next 3 hours. She provided us with tips, suggestions, and her reviews on many items we had never even considered. Her expertise was outstanding, as was her friendly personality. We definitely found a friend in Terri. Ferguson is fortunate to have her on staff, with the time she takes for individuals and the knowledge she brings to design and function. Thank you, Terri!

From the owner: Serving the community, your local Ferguson is the go-to source for professional-grade plumbing…read moresupplies, fixtures, and equipment across Ferguson Plumbing Supply #1872 Madison, WI. We carry pipes, fittings, valves, water heaters, fixtures, and drain products from the industry's most trusted brands. From copper and PEX to cast iron and PVC, our team has the stock and expertise to get you what you need fast. Visit our website to browse our full catalog and learn more about your local branch. Ferguson in : the professional's choice across Ferguson Plumbing Supply #1872 Madison, WI.

I'm currently in the middle of a new home build. Daltile was unable to provide the tile as…read morepromised so we are stalled until it arrives. When the tile didn't arrive Wednesday as promised, I was told it would be there Thursday, then Friday. Friday afternoon they failed to answer their phones and they are closed Saturday and Sunday. My build is stalled until they provide the tile or I find another provider. Classic case of over-promise under-deliver. Very disappointing.

From the owner: Daltile is the industry-leading brand of ceramic, porcelain, glass, metal, and stone tile as well…read moreas mosaics, extra-large slabs, countertops, exteriors, and roofing tile. Daltile products are distributed through over 250 company-owned sales service centers, stone slab yards, and gallery design centers that service a robust network of trade customers. Daltile products are also sold through independent flooring retailers. Dedicated to innovative product development and distinguished style, Daltile provides a rich palette of quality products created to inspire residential and commercial designs.

This store has a huge selection of plants and is beautiful to walk through. They also sell lots of…read moregardening supplies, seeds, and garden accessories. I didn't get a chance to look at the prices, so I can't speak to the value. My friend, who lives locally, informed me that the employees can help with determining what plants you should get and giving advice for how to care for them, which is a great service as well!

Got a unique moose pot and this store is loaded with one-of-a-kind items & the staff is very…read moreknowledgeable and fun as well.