Will definitely use again! Gave a quote via text, very easy. Scheduled appointment via text, was…read moreprofessional, on time, did a great job, explained everything. Very great price. Did exactly what he said he was going to do. Thanks Nick and will be using you again in the future.

Poor job....unreliable....not worth the money is what you need to know…read more Read on for more information. I really wanted to leave a good review for Nick's carpet cleaning, but I can't. When I reached out to several companies, I asked they typical questions about carpet cleaning, plus asked if they could move a couple of pieces of furniture. Nick said his company could. He showed up alone, and did not move any furniture. He struggled getting the equipment up and down the stairs and we were actually worried he was going to hurt himself. After he left and the carpet dried, I noticed several stains around the carpet and it didn't feel soft when it dried. Instead of leaving a bad review, I reached out and asked what I should do. I also mentioned that my carpet was stiff and crunchy, so I asked if there was something we could do for that. He offered to come back out Monday. I said, "sure. What time?" He replied, "130" I confirmed 1:30. When he didn't show up at 1:30, I reached out. Nick said he came to my house at 1:10 and knocked loudly and no one answered. Then he left. He assumed I forgot and didn't wait until our appointment time. No one was home because the agreed upon appointment time was 1:30. The next message was rude and Nick turned this on me and said, "you should have communicated that with me. I drove all the way out from Otsego. I was trying to be nice." I was trying both times to give him a chance to fix the problem so that I could leave a good review. I like to support small businesses. Now I am stuck with carpet that doesn't look, smell, or feel clean, and I will need to have to call out another company or live with it.

Amazing quick response when contacted. Extremely friendly receptionist…read more Able to get an appointment fairly soon. Elias was my carpet cleaner. He was very knowledgeable and worked very hard. The whole experience was top notch!

Punctual, reliable, honest, careful, efficient, knowledgeable, friendly, and did I mention our…read morecarpet never looked better? And removing the stains on our upholstered dining room chairs made them look (almost) like new. Tony is easy to work with. Believe the reviews. I did!!

outstanding service from start to finish! when it comes to customer service there is no one betterread more

Great service. Very communicative. Gave us an estimated amount of time and they were done within…read morethat time. I like the fact that they minus the furniture area when they're taking their measurements in terms of giving you a quote for the job. I have a pet that sometimes makes an accident. He warned me that once the carpet cleans and gets wet, we might smell the Pet order initially, but we did not perhaps because of the pet deodorizing solution that they use. Overall very satisfied and will use them again. I was not satisfied with the company I hired last time and decided to try a new company and I'm glad I did!

The workers are hard-working cleaners who pay attention to details. I'm so glad I chose their…read moreservice.

From the owner: Residential and Commercial Cleaning Services…read more Move-In/Move-Out Cleaning Disposal and Decluttering Services Carpet Cleaning Post-Construction & Post-Event Cleaning Customized Cleaning Plans Eco-Friendly Cleaning Practices Highly Trained Staff Exceptional Customer Service Comprehensive Cleaning Solutions Competitive Pricing Proudly Serving Our Community others

Our carpet is 30 years old, a white berber. We have lived here ten years and just learned of…read moreMelissa and Mike two years ago. Up until then, I was done with this carpet. Any carpet cleaner I hired just couldn't bring the life back. Well; they came and conquered! The carpet is clean, looks fresh and new and I love it. They care about their work, your carpet, and they are saving me money by me not having to get new carpet when this looks great! I am super happy with their work!

From the owner: M&M Carpet Cleaning specializes in getting your carpet clean and helping it stay that way. We clean…read morecarpet, upholstery, tile, vehicles, boats, and RVs in residential and commercial locations. Call today for a free estimate! Serving the Twin Cities and Central Minnesota.

Highly recommend....Ryan at C&R for all your carpet cleaning and ducting cleaning. Super…read moreresponsive, professional, and did an amazing job cleaning out my air ducts this morning and my house smells better already!! He also took extra time to share information about my furnance and gave me some advice on winterizing my home for the winter season based on my air flow positioning in the house. Love great locally run businesses like this!! Call Ryan today and get yourself on his calendar!

I have used C&R for several years and they never disappoint. They were prompt, reasonably priced…read moreand did a great job. I will continue to use their services and recommend them to friends and family. Sharon P.

I had a great experience with Klein Carpet Cleaning. What really impressed me was how thorough they…read morewere--not just in the cleaning, but in explaining exactly what was going on with the stains in the carpet. They took the time to break down how pet stains actually work, explaining how urine and other organic stains can soak through the carpet fibers into the padding and sometimes even the subfloor. Instead of just masking the smell or surface stain like many companies do, they walked me through the proper process required to truly remove it--treating the area with the right solutions, allowing time for the treatment to break down the contaminants, and then extracting everything from deep in the carpet. They also explained the difference between stains that can be fully removed versus ones that may have permanently altered the carpet fibers, which I appreciated because it was honest and educational rather than a sales pitch. The level of transparency and care they showed made it clear they genuinely want to fix the problem, not just make it look better for a few days. If you want someone who understands stains at a technical level and actually takes the time to do the job right, I highly recommend Klein Carpet Cleaning. Great service, great results, and people who truly care about helping their customers.

Prepping a house for sale of an aunt who recently passed away. Matt offered to go by with his…read moretrusty black light and give me an estimate, including if the carpet could be cleaned or should be replaced. Overall, I have NEVER dealt with a more knowledgeable person in pretty much any trade I've ever hired! Great communication, show up when they say they will show up, thorough, and follow through with a customized cleaning plan like you won't get with anyone else. After seeing the extent of the pet damage, he recommended replacing all the carpet, not cleaning it, because the damage was too extensive to be able to remove long-term pet odors from the existing carpet (and he explained why). Then, after bidding himself out of making any money on the job, he STILL spend a significant amount of time on the phone with me talking about what he saw, why it's an issue (how pet odors work and what you need to do to TRULY get rid of them, which I had no idea!), the importance of fixing it before selling it, etc. He was SOOOO honest, knowledgeable, and helpful, saving me from a lot of potential trouble later. He was so amazing, I tried really hard to pay him for his time and expertise, but he wouldn't even take any money for his invaluable advise. I could tell instantly that this is a guy who is passionate about his work and doing right by his customers. Matt is one of the few Certified Master Textile Cleaners who actually works in the field, and it is clear how passionate he is about his craft. He knows about EVERYTHING from cleaning carpets and furniture to household chemical products. He was FASCINATING and I learned so much. I have never come across someone like Matt, the level of honesty and depth of knowledge. He was so great, I am trying to hire him to consult on the flooring in my own house in another state because I have NEVER had a carpet company like him. He truly looks at each job individually, comes up with a custom plan for your situation including the products to use, how to clean, etc. He also puts an emphasis on using non-toxic products, which I LOVE. You will be in the BEST hands using Matt and Klein Carpet Cleaning.

No call no show to our service appointment. Ignored calls and texts. Show 'read' on messages sent…read more Unprofessional.

From the owner: Affordable Carpet & Upholstery Cleaning…read more Residential style carpet & upholstery cleaning business. No truck mount rigs, meaning no loud van sitting in your driveway disrupting your neighbors or attracting unwanted attention. No big hoses are strung throughout your house or facility causing trip hazards to family members, residents or customers. I utilize Bissell cleaning equipment and chemicals. I specialize in urine and feces stain and odor removal. This service is perfect for pet owners whose 4-legged family members track in mud and all other debris that gets ground into your carpet and furniture. I have equipment for pet fur removal as well. I can clean and sanitize carpet, rugs, drapes, furniture and animal beds, basically any fabric that has an organic stain or odor. Including mattress surface sanitation. This service is also great for childcare centers, commercial or residential. Elderly or disabled friends and family members can gain great benefit from these affordable services as well. (we clean and sanitize the surface of mattress’s as well!) ECO Friendly green chemicals! Vacuum service: pet hair and debris removal, Flat rate hourly charge Hot water carpet extraction with steam option available, hourly rate + chemical charge Deep clean package: everything included in hourly rate. Extremely discounted. Biggest bang for your buck. Deep penetrating pretreat for odor creating bacteria control.