Great customer service, he takes better car of my car than I do - and that's saying something. You…read morecan trust him on the quality of his work and the time commitments he makes. Solid expertise and good customer service.

This shop is borderline inept. I have taken numerous vehicles here for often very simple issues and…read moreit never goes smoothly. They will misdiagnose and try to throw more parts at your issue. I suspect them of beating on cars hard during test drives. Will not go back and will warn others not to go.

Have used Mike's shop for several years now. Without a doubt one of the best small businesses in…read morethe community. They are some of the best in the car business. Wouldn't take my families fleet to anyone else. A+++++++

Had a new fuel pump installed 4months ago. Job was to tough to do myself so i got prices and ended…read moreup at Sugar Grove Auto. They weren't the cheapest or the most expensive but they did a great job of pricing and installation along with great customer service. I checked that they installed properly and everything was proper. Since i live close to them they offered to give me a ride home and pick me up after the job was done. That's Old School customer service. I would recommend this business to anyone wanting professional service along with customer service.

Took my car in for an oil change and brakes replacement last week. Ray was super helpful with…read morefixing my vehicle in a timely manner and it was a great price! I appreciate the services you offer here will definitely come here again for my routine oil changes :).

I went in on the Friday before 4th of July for a weird noise, and Jeff examined my car to discover…read moreI had a bad wheel bearing on my driver's side. I was looking for at least 3 quotes that morning and he printed out his quote and gave it to me to compare to the others I was going to see that day. The others I visited that morning only gave me the "verbal quote," and never offered me a printout. I was impressed that Jeff did that, and plus his being the lowest, he won my business. I explained to Jeff that I had plans to take my kids downtown that coming Monday, and he offered to fix it early on Monday if I dropped it off on Sunday night. So, I did that and he did exactly what he said he would do = he fixed it early and had it ready by the time I needed it. Unfortunately, due to work responsibilities, I had to change my plans, but I was so impressed with Jeff keeping his word that I am writing this review now, and encourage you to check them out. He's got my business going forward. Thank you, Jeff!! :)

Quality, informative, and good communication PPI. I've had several lately, truck shopping across…read morethe US.

Once again, I had the opportunity to place my trust in Bockman's to solve a problem…read more They came through like champs, and my problem is solved. As always, they provided transportation with an amazing young lady named Sam. I never doubt that the work is always performed with honesty and great expertise. In the world of automotive repair, you can't always trust that the work was performed properly nor honestly. My experiences with Bockman's have proven that they never provide less than a 100% of quality service and trust. I definitely value them.

My car started to run really rough, to the point where I was afraid to drive it! Had just had…read moremajor servicing a few months before. Had car towed to Crowe's; they quickly found that rodents (almost certainly, squirrels) had chewed thru wiring from ignition system to coil; replaced it for a little under $100. They were completely honest and reliable! Will definitely be going back for more.

Awesome guy! We were broke down on a holiday middle of the night from out of state, he had us back…read moreon the road by morning! So thankful for him! Very trustworthy, he knew what he was doing!

Took my vehicle in for a oxygen sensor because my engine light was on paid $500 to have the issue…read morefixed got the vehicle back and the very next day the engine light came back on took it back to Greg and the next day it was back on ended up taking it to him 4 times in total and my light is still on and I waisted $500 and 4days never again should have been a simple fix for a mechanic i would of thought..

The Nissan dealership told me I needed rear brake shoes as they were measured at 1mm. I took the…read morecar to Greg and he said because my car had such low mileage, I didn't need any brakes at all. Greg saved me almost $600 by being honest!! I highly recommend this business.

Transmission fluid, and filter change. Install new aftermarket transmission fluid pan, supplied by…read morecustomer/me. As usual, top notch service. Brian and Alex are the only mechanics I trust with servicing anything on my 2020 F150 with a 5.0 engine. I sure wish I lived closer because it's a nine hour round-trip. Thanks again Brian and Alex.

BSG provided exceptional service on two separate occasions. They accurately diagnosed the…read moredelayed-start issue with our Ford Expedition, kept us well informed throughout the repair, and clearly explained what they found and recommended. Their pricing was fair, and I felt we received excellent value for the quality of their work and expertise. They also went above and beyond for my daughter by looking at her vehicle outside normal business hours and getting her safely back on the road within two days. Her vehicle also had a flat tire and they even coordinated with a nearby tire shop to help resolve it. Their Ford expertise was evident, and I found them to be honest, knowledgeable, responsive, and informative. After two very positive experiences, I would not hesitate to use BSG again or recommend them to others.

This guy knows his business.He did an excellant job on my husbands truck. Looks like new.I highly…read morerecommend Automotive Specialties.

It was an unfortunate set of events that dictated we would not have our car repaired at Lucas…read moreAutomotive Specialties, but instead trade it in but that didn't stop the receptionist from being very rude, unprofessional and then hanging up on me when I said, it was unacceptable that we could not get the car back until tomorrow. I called back to speak to her supervisor and told him it was unacceptable that we could not get our car back today since she told me, I'll call you when it gets here. Making it sound like it was on its way and never once saying it could be a day or so from this morning. So I called back late in the afternoon trying to find out why I haven't heard back and she told me I couldn't get it until tomorrow. I explained that my wife needs it for work tomorrow and why wasn't I told that. She then said she did tell me, which she did not. So after she hung up on me I called back and I asked to speak to her boss. He was no better than she was in rudeness and professionalism. Years ago, I had dealt with them before and now remember what she was like that time too. They may do great work there but I wouldn't know it but I'll tell you what with those attitudes I will never go back there nor recommend them to anyone I know. I have never been treated so poorly by people who want to continue to do business in this town. On day two sometime just after 11 AM the lady from the front desk called with the estimate and we decided not to have the work done, she was angry and upset. I said I was leaving to pick up the car and that's when they told me it was taken to a subcontractor and she'll call me when it's back. I tried to interject that I would go pick it up, but she made it sound like it was already on the way. I was working and lost track of time and it got to be around 5 PM and I called back and she said the car is not there yet and that it would be there tomorrow morning. I told her that was unacceptable, because she knew my wife needed it to see patients as a traveling nurse. She said, I told you I'll call you when it's here and hung up on me. She knew from that morning that my wife was a traveling nurse and had patients to see the next day and needed the car but that didn't matter to her. Day three of dealing with Rich Lucas of Lucas Automotive Specialties and his representative at the front desk. I arrived at 8 AM, and another man was trying to help me but when Rich walked in he said I was wasting his time because I was looking for the best price for the work I want it done to the car and that they don't do estimates unless the work is being done there. (I ask you, what is an estimate for if you're gonna have to have the work done there and you don't have a choice once you get the estimate? No one I've ever dealt with before after getting an estimate done has demanded that I have to work done by them because they did the estimate. That is utter foolishness. So not only is he a mean old man he has deceitful business practices any uses fear and intimidation to try to get you to cave in to his view of things. We weren't even told until day two the car was taken to someone else to have the estimate done.) I went there at 8 AM to pick up the car and was told by Rich Lucas I don't listen because they said they would call me and no one called me. I said I understand but we need the car and I'll go pick it up. Rich said angrily, we don't work that way now get the "F" out as he stood up and pointed at the door. I said you're withholding my vehicle from me out of spite because we didn't have the work done here and I don't owe you any money, I'm calling the police. After the police came, he finally said the car would be there at 9 AM. I went back home and picked up my wife so she could leave straight from there. We arrived at around 8:40 AM and by 8:55 AM her car was still not there. At this point she took mine to see her patient and I waited inside where I could continue to watch the parking lot entrance. At around 9:20 AM I saw out of the corner of my eye Rich get up from the front desk and go back into the shop and then a few minutes later he showed up in the parking lot out front with my wife's car. Rich Lucas made me wait an additional 20 minutes, past the time he said the car would be there, knowing he had the car in the back the whole time. When he finally showed up with the car he had come from his back lot of which there is no access, except through the front entrance of which I have been watching since 8:40 AM. This means he is a deceitful, spiteful, lying, cheat. That's just my opinion after dealing with him for three days. It's also my opinion, based on my personal observations that he had my car the entire time and he was just being mean and spiteful.