My wife and I stopped by Empire Laundromat during a family vacation trip in mid-July 2025. Since…read morethe lakehouse did not have a washing machine, we came here a couple times. First, it's convenient and open 24-hours with a coin machine that will convert $1, $5, $10, or $20 into quarters. Second, it's in the heart of Penn Yan near the intersection with the Casa Mezcal restaurant and just past the Taco Bell. Third, the owners are friendly and recently made upgrades to the facility. Overall, this is a convenient place to wash your clothes if you're staying a a lakehouse which does not have a washing machine.

If you have to do laundry this is where you go. It's ok. 1/4 of the machines are out of order but…read morethe floor is clean and the change machine works. 3$ wash .25 dry. I believe it's 24 hours but I have gone only around lunchtime. CVS next door and a gym and dollar tree. Meh.

Lovely little spot. We had a problem with a washer and they came right away when we had a problem…read more Clean and most machines worked.

Great Experience utilizing their wash and fold service! Will definitely be using again!…read more Great communication! When I called the number to ask a few questions the owner picked up, was one of the most friendly and helpful calls I've ever had! Thanks for operating a great business!

I'm from out of town, and I'd never been here before. The dryer at my hotel was broken so I had…read moreabout 25 lbs of wet clothes to dry. Though a bit complicated to get started, Claire greeted me when I walked in, and walked me through purchasing credits, choosing the right machine, and hooking up to wifi so I could work. She greeted everyone as they entered and checked on people while she cleaned the machines. A fantastic gal. This was the nicest and cleanest laundromat I've ever been in with clean, comfortable seating and lots of folding tables. They also have a wash and fold service that I'm sure to take advantage of in the future.

I have been going here for many years and they are always ready when they say they will be, the…read morequality of the care is excellent, and they are just nice people.

I've used a lot of different dry cleaners around Canandaigua over the years. Recently I noticed all…read morethe cuffs of garments I was getting back "dry cleaned" we're still dirty. I'm pretty sure they were just pressing my Christmas sweaters and not cleaning them and then giving them back and charging me as if they had cleaned them. Would not recommend this business. They are dishonest and lazy.

Have used them on and off for many years, great for the larger items that need washing with their…read morevery-large washing machines that a standard machine at home could never handle. Coin-operated washers and dryers work well, just a tad expensive but an expected cost for a laundromat. Decent environment, wide screen TV, I believe wifi access, never have to wait to use the machines (or only very minimally I think on one occasion in a dozen), personnel are friendly, bathroom is decent. Building is old but it is as reasonably clean and well-kept as an old building can be. Wouldn't go anywhere else, used to where the machines are and I get done what needs to be done.

Since finding this place, I actually enjoy going to the laundromat. The employees are unusually…read morefriendly and helpful. Everything is clean and bright. Kudos to everyone who has contributed to the very pleasant vibe at this business!

Before I was renting an apartment with in-unit laundry, Made New was a lifesaver. It was always…read moreclean and staff friendly, helpful, and diligent. Good wifi and seating areas with outlets nearby to hang around; food, drink, and laundry supplies vending machines; chill and relaxed ambiance (though I think they play the same classical piano playlist every time). Would definitely recommend! A heads up for anyone looking to go: they close at 10pm but last call to start a load is 9pm. Once 9pm hits, they lock the doors from the outside and the employees probably won't let you in. I don't think it's necessarily a bad thing, but it's not very clear, so it could be made more obvious.

A couple of times a year I find myself at a laundromat. This may be because my machine is broken,…read moreor I'm traveling, or whatever the circumstances. No matter where or when, I seek out the cleanest and most reputable place to wash my clothes. I've been in some sketchy laundromats in my day. Sometimes it's sketchy people, sometimes it's sketchy machines that don't work right or are dirty inside leaving me to wish I could rewash my clothing elsewhere. Today is one of those days that I find myself at a laundromat. I am so grateful that MadeNew Laundry in Henrietta opened up. It's worth the little extra drive coming from Fairport to be in an environment that is truly kept immaculately clean and that I feel safe. On top of that, the machines are state of the art technology for washing without wear and tear on my clothes. They rinse and spin thoroughly and dry without cooking the fabric. I am very pleased by the outcome everything from my delicates to son's work pants. Upon walking in, I was given a friendly greeting by Jason who gave me a quick tour of how to get started with the payment system. You have a choice of purchasing a reloadable Laundry Card using either cash or credit card. Or you can download the Laundry Cat app and use a card or other electronic payment, like Apple Pay, and use the app as a virtual laundry card. I chose the Laundry Cat App. It's pretty nifty as it uses the WiFi to give you a status of the machines you have in use. It's easy to reload your account and it's easy to apply payment to a machine. Loading and starting up the machines was a cinch. Wash time is 30 mins or less. Dry time is 20 mins or less. The dryers are very efficient. All in all, it was an excellent experience for going to the laundromat.

I am handicapped (knee replacement). Housecleaning is very difficult and can even be dangerous for…read moreme. Hired Spring Cleaners to help me. They did a fantastic job. On time, affordable, and quickly. The place literally shines. I will definitely be using them again, and again.

From the owner: We offer same day servicesread more

My son and future daughter-in-law came into town yesterday and needed their clothes dry cleaned for…read morea wedding. And it had to be done quickly! We took the clothes to Julian's and they were able to get the job done by the next day. The staff was very pleasant, and we used a new customer discount to get a very reasonable price. I will be using their services again, especailly if I need something dry cleaned on short notice.

Why is it every fall/winter when I bring my sweaters in for dry cleaning they come back hanging on…read morea hanger like a shirt, when it should be folded and hung over the hanger. This is the third time you have stretched out my sweaters. I am no longer going to use your service I am done with your company.