Didn't honor appointment. Asked for gel received regular polish. Not a clean establishment.read more

I stopped in on Thursday around 4 p.m. hoping to get a regular manicure, but was told they were…read moreunsbl without much explanation. When I asked if appointments were required, the owner said they weren't, yet the interaction felt dismissive and unwelcoming. Unfortunately, the experience left a negative impression, and I won't be returning.

They charged me 3 times on my credit card, so I would use cash if I ever went back. Not a great…read moreexperience

-10/10 stars. I went in for a gel manicure, 2pm on a Friday afternoon (today). The man at the desk…read moresaid they were "too busy" to do that I would need to come back later. Looking around, there were 3 college aged girls getting maybe fills done and nobody else, multiple seats open and workers standing around watching soccer. I said Ok, I will walk around the shops and come back around an hour, no problem. I come back, the same man, as if he forgot who I was within the hour tells a woman gel manicure and I felt like it was a huge inconvenience to her. I asked for the colors to look at and she threw me their "new summer colors" which were obnoxious bright neon colors I would never wear. I said can you just give me a pinkish red, trusting her judgment and she came back with a neon orange as if I was going to a glow in the dark party. I show her my nails and tell her I have been growing them out and I was really proud of how long they got and didn't want them cut down, just lightly filed for shape. Lo and behold, what do you know, she is chopping my nails down with the nail clipper without me agreeing to it. I was angry at this point and told her I did not want them clipped at all but she ignored me. Then, she is trying to push me to do the "dip" which in my opinion is a waste of money, so I said no because I already hated the color and what she did so I knew I would be going somewhere else within the next week for a new color. She finished the manicure and gave me the most pathetic hand massage and said the price and used her hand to basically wave me out. I paid, came home, and within an hour of being home 2 nails already chipped. Not only was she incredibly rude, but it was not relaxing at all, zero hospitality, and don't let them fool you, when they are speaking Chinese to their co-workers it's about you. If you can speak English, why not speak it in front of the people who also speak English who are your paying customers. I will NEVER return in my life and would actually prefer the mall nail salon over this overpriced horrible salon.

Jess does an amazing job with my color and cut! When she is dine with me , I receive many…read morecompliments!! Thanks Jess.

From the owner: We offer hair services including cutting, colors, balayage, and keratin treatments. We also offer…read moremanicures, pedicures, gel polish, acrylic nails and nail art. We do facial waxing.

I have given the salon a few chances but I'm not going back…read more One time I went for a pedi. The foot tub was full of someone else's dead skin. (I mean full) I had her clean it up. The place is dusty. I'm allergic to it. Did my eyebrows twice. She does ok work. It's not worth it going in there for me. I like the nail salon in the Streamtown mall.

They were very fast and sweet. Pretty good prices. The quality is great so far. It was a nice quiet…read moreappointment. I did a walk in and they took me in right away. I got a full set of acrylics with gel which costed $45. Definitely will be coming back

I had high hope for this place, unfortunately I experienced a bad service. I was given a completely…read moredifferent color from what I asked for, the stylist decided to do full foils instead of a balayage. My hair was three different tones, but I have to say the stylist was friendly. I just didn't get what I asked for. I paid $250 for a disaster.

I recently relocated from Seattle and have had a really hard time finding someone to do my…read morecolor(blonde) so I was nervous. No need! Nicole did an excellent job and was so detail oriented and friendly. I'll definitely be back.

You get what you pay for. This is an inexpensive nail salon which is ok. The positives: very nice…read morestaff, large space, shoulder massage while my nails were drying. The negatives: it isn't clear that they sterilize or really clean the sharp instruments (clippers, cuticle cleaners), didn't soak my hands in water so that it was painful when he pushed down the cuticles and some when cutting them. I needed it before an event so the nails look ok. But wouldn't rush back there

My friend and I had an appointment there to get our nails done for a wedding and when we showed up,…read moreon a Saturday they were closed!!

Horrible service from Cindy or Chole didn't get her name because she was more interested in letting…read moreme know her fee. $30 for soak off and $56 for a full set! Mind you I was 7 minutes late and she didn't want to take me and I called and she was upset! I had made the appointment with Lana whom I explained in detail what I had and what I wanted and expected. Yet I got a very rude unprofessional nail tech who came back after having me wait for 10 minutes while she spoke with "Lana" to see why I wasn't told fees ahead of time. She than continued to huff and puff and kept saying... You know I don't want there to be any surprises.. With the cost! I was taken back by the soak off fee of $30, she said it would take her 30 minutes to get off a $1 a minute! Said it was going to take past closing. Mind you I asked for 5:30 pm appointment and owner said 6pm would be best. At this point I already had told her to go ahead and start. She kept on huffing and puffing I told her hey I'm her to relax I don't like your bad energy and I don't wanted to waste me time... She then said "you're are wasting my time"!!! At that point I got up and left and she was still talking then she started yelling at me!! . I would have paid double the amount if she wasn't a rude racist unprofessional child! She thought I couldn't pay for her services and instead of asking for deposit or I don't know maybe doing the work! She chose to make me feel belittled and offended! Ruined my birthday day weekend. Nowhere to get nails done on short notice!

Lana's is the best salon I've been to! Cindy does an absolute wonderful job with my hair and nails!read more