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    K & D Kitley Sanitation

    5.0 (1 review)

    Services - K & D Kitley Sanitation

    Plumbing inspection

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    10 years ago

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    A.D.S. Drain Cleaning Excavating and Plumbing

    A.D.S. Drain Cleaning Excavating and Plumbing

    (5 reviews)

    I hired ADS to redo my driveway and to fix a drainage problem. The drainage problem seems to have…read moreben done correctly but they seem to have calculated incorrectly and added only a thin layer of new material to the driveway. Instead of using a big, heavy roller to smooth out the new material, they used a small walk-behind machine one might use to vibrate pavers on a patio to make sure thjey won't move. Grant told me there might be some uneven settling or potholes and I should just call if that occurs and they'd come and fix them. We did get a sizable pothole near the end of the driveway. I called a couple of months after they did the original work and have been getting nothing but excuses for almost 3 years. I hesitated to give a bad review because he kept promising to fix the problem. But he always blamed the weather, or being down an employee, or being busy, or sometimes promising to come "soon" but it's clear he never intended to honor his promise and finish the job properly. The second star is only because the drainage worked out okay. The driveway wasn't done properly and was never fixed. I'd avoid this company.

    ADS Drain Cleaning, Excavating and Plumbing is a perfect example of why homeowners perceive…read moreplumbers as overpriced, ruining it for the "good" ones! I contacted ADS to fix a small leak and had mentioned a couple other minor plumbing changes as potential for either now or later. The owner stated they could come out "today or tomorrow". I expected an estimate or further discussion, however, he just sent a less experienced "technician" to complete all work. The technician struggled with how to replace parts to fix the leak. He was planning on cutting the copper pipe to remove the old push stops until I told him there wouldn't be enough copper left to attach the new shark bite stops. In the process, he flooded beneath the dishwasher (didn't even know how to access that plumbing until I showed him), soaked some basement carpet, then called a co-worker to "help figure things out". He did not bring anything into my home to mop up the water (used my towels without asking). End result, it took him 4.5 hours to do a few simple jobs = $675 (this included a "local resident" discount from $750). Additionally, I had already purchased all necessary parts except one braided hose. I promptly paid by check to avoid their credit card fee. Since the technician could not tell me the cost breakdown, I sent a polite email to the owner requesting such. No reply. Two weeks later, I resent my email. Still, NO REPLY! This lack of response alludes that there is no substantiated justification for his cost. I will be utilizing an experienced plumber (who actually comes out themselves to do the work and can answer questions and fees) instead of trusting our quaint small town local business. This guy is a CROOK!

    K & D Kitley Sanitation - plumbing - Updated May 2026

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