Used the store for chemicals for years always good never had a problem. Call them to the house to…read morefix a pool problem, they were very expensive won't come without you giving your credit card on file overcharge you for a visit the pool technician was rude. Couldn't be bothered. Did didn't want to stay for two minutes after charging me $300 an hour. They they sell you the most expensive job turned out that wasn't even the problem. Such a waste of money poor service, poor attitudes. I would never recommend having them do any service on your Pool. It'll be very expensive and not even properly diagnosed and fixed they just start charging you to replace things one by one. If I could leave zero stars, I would.

I've known the family since they were C&M pools located in Roselle Park…read more Never have known a more reasonably priced, helpful, and respectful team of professionals, and even followed them when they moved to Kenilworth! I would recommend them to family and friends. They are a decent family business.

Claimed we needed a new liner, then that we needed a new pump, and the job would take 2 days…read more Overcharged us, took 8 days to complete work, and then never responded to us once things started to go wrong with the pool liner. Do not work with this company.

From the owner: Transforming pools, elevating backyards. • Expert…read morerenovations & resurfacing. Text us for a free quote!

Erik is a true professional at his craft. We have an annual white glove contract with Erik and we…read morehave been exceptionally pleased with the work he has done for us. He takes care of our hot tub as well as recently opened up our pool for the season. He is responsive, easy to get a hold of, takes pictures of all his work, and thoroughly explains what he is going to do before he actually does it which is very helpful to homeowners. Communications is the key to all relationships and Erik definitely meets our high expectations. Erik has come up with several creative ideas for solutions we have been looking for and we truly trust that he has our best interests at heart. We would recommend Erik and his team to anyone who is looking for a professional spa and pool manager that will take care of all of your maintenance needs. You will not be disappointed working with Erik.

I've been working with Eric for about a year and a half now, and I even have his first review to…read moreshow how our relationship started. Eric is experienced and generally knows what he's doing. His pricing is also more competitive than most. However, actually getting consistent service from him has been a challenge. Our communication has been rocky from the start, largely because Eric is extremely unorganized. He's often messy with scheduling, and there have been multiple times when we agreed on a visit to a property, and he simply didn't show up--without any notice, and with no response to calls or texts. Another major issue is his temperament. He has a short fuse, and when he believes he's right, he resorts to aggressive language and constant cursing. Even when I prove him wrong and he briefly apologizes, the same behavior returns the next day. I've continued giving Eric business out of patience and understanding for his situation. I've kept him busy and even referred multiple clients to him, which brought him more work. But the last incident was the final straw. He failed to show up at my personal home for four consecutive weeks, despite our agreement for weekly visits every Thursday. As a result, I and my guests couldn't use the pool and hot tub multiple times. He promised to come the following day (Friday), apologized, and then still didn't show up. The final time I followed up, he replied with, "No, we are clearly not coming in the rain. Seriously?" -- without even a proper notice or attempt to reschedule. This level of unreliability and disrespect is unacceptable, especially after all the work and referrals I've given him. I've been patient long enough, but I can no longer tolerate this kind of behavior.

Olympic Pools did a fantastic job on my pool. We made an appointment last year in about early June…read more2016 and spoke with Bob Bianca (the owner). He was very knowledgeable, helpful and attentive. During the next two weeks, we spoke with other pool builders none of which could install on a reasonable time line and did not seem as knowledgeable as Olympic. We decided to go with Olympic Pools and signed a contract on June 16, 2016 for Olympic to install a 20 by 40 foot vinyl-lined, in-ground, salt-water pool. Olympic was not the cheapest or the most expensive of our estimates. I note that other reviewers allege difficulty in getting help, and/or were ignored when they went in the store. That was not my experience, every time I entered Olympic I was immediately helped. During the time the pool was installed I must have called Bob over twenty times to ask questions regarding permits, plans, secondary contractor appointments etc. He either came to the phone immediately or called me right back. Note that my wife is high maintenance and she was pleased that Bob always was responsive. A few reviewers seem to have gotten poor service from "Ed". I have never dealt with him. Only Bob. I did not read the other Yelp reviews until after I had signed my contract. On this point, Olympic pools installs thirty to fifty pools a year. I know this because I had in-depth discussions with the secondary contractors that work with Olympic (electric, plumbing, tree service, topography site plan). I spoke to all involved in-depth because I was nervous about the other Yelp reviews. That being said, out of the probably thousands of pools Olympic has installed over the past forty or so years, they have only about ten Yelp reviews, most of which deal with secondary issues. The day that I signed the contract, I spoke to five of Olympics customers who had large, in-ground salt-water pools installed, as they were coming in and out of the store for chemicals, testing etc. All of them gave Olympic high praises and were very happy with their pools; Bob spoke to each of them as they came in. It's too bad that they do not review on Yelp. Bottom line is that the Yelp reviews of Olympic Pools do not appear to be a good sampling and only the unhappy customers dealing with mostly minor issues have reviewed. Installing an in-ground pool is a huge physical, logistic and financial undertaking. No installer will build your pool in a week or even a month. Permits are required, secondary contractors must install electric, plumbing etc. weather does not always cooperate, ground must settle after digging before pavers can be installed. Regarding the secondary contractors, they were prompt, professional, did great work and all inspections passed first time. They were also very affordable I think because they give Olympic customers a break due to the amount of work Olympic gives them. Getting back to the pool build, it was installed in a timely professional manner. We were swimming by August (less than about a two month install). The pool is always crystal clear, beautiful; we are so happy. The robot vacuum works great and the pool filter is top of the line. There were a few unforeseen issues during the install. For example, a lot of ground water appeared on the dig site. This was dealt with by installing a gravel pit. Lesson, there may be unforeseen costs during your pool build. Be prepared for this. One of the reviewers called Bob a used car salesman. I do not agree with this. He knows his craft very well, has a lot of experience and wants your business. He does tend to promise a lot, but in my opinion he delivers. If you go with Olympic expect to get a beautiful pool in a timely manner. Also be prepared to pay promptly, they want payment right away on the times agreed. They are coming to open my pool April 30, 2017. Can't wait.

Olympic pools just did my new liner in my in ground pool, and we are very happy with the result, Ed…read morewas very attentive to our needs , they also changed out our old pool light to a really cool LED color changing light , we are very happy with the workmanship, there is not a wrinkle in the new liner.

This company is super high quality. Not only are they excellent in customer service but also they…read moreare knowledgable polite, honest and they go the extra mile. Serviceman Joe was SPOT ON!!! Great company and I highly recommend them. Sincerely, Kevin B. Dorlon

The guys re-did coping and deck as 2 projects. They did a great job, on budget and on time. My pool…read moreguy already is recommending them for jobs with his other clients. It looks great and we are ready for the warm weather.

These guys are the best I have had one Hot Tub for seven years, I just bought another one for my…read morenew house, the service is amazing. The sales people are amazing. The product is amazing.

We have a hot tub and endless pool. HealthMate has been cleaning and servicing them for ( years…read more The technicians are reliable, efficient and dry professional. The company is very attentive. We have also bought covers from them and it is always a pleasure to deal with them. Their prices are also very reasonable. I highly recommend HealthMate Hot Tubs of Green Brook.