Removed virus from cell phone SAME DAY! Reasonable price. Nate, the tech very courteous.read more

A follow up to my original post: They took care of my malfunctioning screen by replacing it…read more Everything is working fine and the new battery is holding a charge. I recommend them.

Great, honest father and son team providing quality repair services at a fair and reasonable price.read more

My daughters phone wasn't working so I took it in. He thought it was a cracked screen that needed…read morereplaced. They were able to try a test screen to make sure that was the only problem before they did a repair and charged me for a new screen. They didn't want to waste my money for something I didn't need. Phone works great! And it was only $70.

It's permanently closed. Went to the mall. A kiosk just…read moreoutside the mall food court was able to fix my phone in 6 minutes! Well done and well worth it!

I went to Genius Phone Repair today to see about having the charging port repaired on my…read moresmartphone. The gentleman at the store told me that they could repair it, but that there was no need since it was capable of wireless charging. I had completely forgotten that it was an option for the model of phone I had. He put it on a wireless charger and confirmed that it would charge and power up. I appreciated his honesty so much that I offered to buy a wireless charger there and this time he told me that he didn't have the charger model that worked best with my phone and recommended that I buy it at Best Buy. I sincerely appreciate that he didn't make me pay for an unnecessary repair or sell me the wrong charger.

Do not trust thus place, was told they will let me know the same day I dropped off my phone. They…read morenever contacted me, two more days they will not answer calls or text, and even closed when it states everywhere online they should be open. I need my phone for work and with them not even responding mKes me thinknI will need to call the cops.

fixed my daughters phone screen there. 2 days later it's not working after paying $180 and instead…read moreof honoring their work, they said it's passed 24 hours and they can't do anything about it. that's absurd.

They had my phone fixed up in no time.... and saved me the cost of a new phone. Great service, and…read moreknow their stuff.

Enjoyed my experience with them, amazing customer service, very friendly enviroment, and extremely…read morefast service, can't say enough good things about them. Would highly recommend!

I took a IMAC for repair. They gave me a 5 day turn around. I needed it fast. They demanded that I…read morebuy a monthly membership to get a 3 day turn around. When I said no they handed me the IMAC with an attitude. I then took it to the Phone Hospital and they turned it around in under 24,hours for less..

I took my son's Nintendo switch in to get fixed! The lady at the front has great customer service…read more She listened to what I explained, gave me the price up front and an accurate lead time! They replaced the card reader and saved me from needing to buy a whole new system!

Super impressed with this location. First went in for a screen replacement for my iPhone 6s (great…read moredeal for $40 in 20 minutes). Got it back in 15 minutes. As I was walking out, I realized the bottom of the screen didn't work correctly, so I went back. They apologized and replaced the screen and added a screen protector for free in about 7 minutes. Rebecca and Rashid were super easy to work with, kind and great examples of quality customer service. Rashid told me this is the third location he's had. First was a kiosk in 2006, then store 1 was in 2011 (still in the mall), followed by this store in 2016. With service like this, I expect them to stay around for a long time!

Was quoted $320 for an iPad Pro 12.9 screen. No screens were in stock. When I came back the…read morefollowing week, they only had a "premium" screen for $380, a more than 18% up charge. This premium screen is the worst tablet screen I've ever had. It takes longer to clean the fingerprints off of it. It's more reflective, so it's harder to see with bright lights above. It doesn't get as bright, so it's harder to see when sitting outdoors even in the full shade. The color tint is cooler than normal, so whites look bluer. The edges of a full white screen have a slight purple cast. A block of white next to block of black sometimes has a slight red cast. Colors sometimes shift when moving, e.g. white on black text can look bluish or greenish while scrolling. Sometimes when scrolling there's a weird flicker in parts of the screen. The brightness is not consistent around the middle point -- there's a glitch around the middle setting where setting the screen brighter makes it dimmer and vice versa. This can make the screen unexpectedly flash when auto-brightness is enabled. There are several places where touching the screen or holding it on the back causes dark spots to appear. If I knew the screen was going to be this bad, I would've bought a screen protector for my cracked screen or bought a new iPad. The lowest end iPad would've had a smaller, but much better screen at a lower price. There is nothing premium about this screen other than the price. Good: Friendly service, was ready when promised Fair: Workmanship. On two sides of the new screen there are gaps wide enough that I can fit my fingernail between the screen and the body Bad: Screen quality Terrible: Upcharge for a lousy screen

Staff is always very rude. An employee took a personal call while helping me. No one is ever…read morefriendly and when it was my turn staff take people behind me in line while I wait there confused.

I'm giving it 3 stars because the employees do a fantastic job. However, as a former employee, if…read moreAngie is still managing the store then I do not recommend this as a good place to work. I often felt belittled and talked to like a kid even though I was 30 YEARS OLD and Staples was a part time 2nd job for me at the time. Total lack of respect on her part. I was not the only employee who felt that way.

Initial response time over 24 hours, another more than 24 hours after reply to get a quote. No…read moreresponse to follow-up question on the quote.

From the owner: Fast repairs. Can fix most phones and Tablets. Next Day Mobile Repairs comes to you. Saving you…read moretime and money. After hours appointments available. To request a free estimate check out are website https//:nextdaymobilephonerepairs.com