I went to advance auto in woodstock. I didn't know what to expect after a bad experience at…read moreoreilys. I walked in and was immediately greeted as the salesperson asked me what they could help me with. I was doing an oil change for the first time. And the salesperson suggested different items I needed other than the oil and oil filter. I was not ready for the service these salespersons gave. I am definitely going back to advance auto.

In 15 years of posting reviews on Yelp, I've tried to find something decent and good in each…read morebusiness I've stopped at. Sadly, I can't today. Logan, Logan, Logan. This guy is so nasty and so non-customer oriented, he must have worked at Radio Shack previously. That's the only business I can think of where the employees went out of their way to talk down to the customer. I arrived at 8:55AM. It was a very simple transaction that needed to be completed, purchase of two items with "free installation" as advertised in their windows and advertising. Not talking about anything like an alternator or fuel filter, this was a five-minute thing, relatively easy for someone who has done it in the past. Now 9:15. Took 20 minutes to complete the purchase part of the transaction, has Logan had to make sure he had exercised his superior knowledge of car parts over me, as if that would somehow make me submit to ..... what? No idea. Installation? "Well, I had a guy due at 9AM, so if you want to wait, he should be around anytime in the next half hour." Sure. Returned to the car. Surprise! Guy came out a few minutes later and fiddled a bit before telling me he wasn't really an install guy, but he'd go get the right guy. Tick-tock, tick-tock. Now 35 minutes past the time I walked in the store. Damn, it's not like it's a doctor's office where you expect to wait or even a take-out meal. It's an auto parts store. They deal with the same crap every single day. But that was enough for me. Went inside with the parts and asked for a refund. Logan Logan Logan wanted to argue. ARGUE. Never again. Never. Oh, postscript. You know how you've read about customers' receipts at different businesses that had ethnic or other slurs on the receipts? At the bottom of mine? "General Lee" "Confused." Not written, printed by the POS right on the receipt. I hope you have a long and ever-spiraling downward career Logan. Yelp needs to add a ZERO rating. This is the first "one" I have given in fifteen years.

Most unfriendly O'Reilly's I've ever been to. Its too bad I had hoped this would be a good…read moreneighborhood place, I purchased a small item, unfortunately did not make sure I had it with me, called and was told too bad not my problem. I'm sure I didn't pick up this small packet, the counter person did not offer me a bag in which case I would have my Items. Called and let him know he messed up too. He didn't care. Won't be going there again.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

You're team in Cary Illinois is truly amazing. My wife needed a new battery in her Lexus GX470 and…read moreyour team went above and beyond to find the right one and then worked with her for over an hour working through the stupid reset process that Toyota put on those Lexus'. Your Managers went out of their way to ensure that she was up and running. Thank you Auto Zone - Cary, Illinois Team. Glad I'm a rewards member with this group!

I've used AutoZone exclusively for 15 years, called this location (Cary, IL) today to inquire about…read morea part for my car. I have always called at least one other parts store when making a purchase over $200.00 to insure that AutoZone is giving me the best deal. After getting a price that was considerably higher than the quote I received from O Reilly in Waconda, IL I asked abount discounts for opening a Commercial account as I did with O Reilly. I was then transferred to a women that couldn't give me any idea of what type of discount I would receive if I invested the time to open a Commercial Account. What's the incentive I asked? She rudely explained that they have a tier system with pricing all over the board. Bronze, Silver, Gold, Platinum. Blah Blah O Reilly gave me the exact price which was $50.00 less expensive than without a Commercial Account. O Reilly also offered me the part at the Commercial discount price even without opening a Commercial Account. Nice Incentive, Great Customer Service! Hello O Reilly, Adios AutoZone! Guess where I will be opening a Commercial Account for both my Chicago & Los Angeles Locations. I will make sure to share this experience with as many of our sub contractors, venders and suppliers as possible. Very disappointing Autozone.

Marc Hill was great, he helped me et some specialty European brake pads and even provided choices,…read moremaking it all happen to meet my date for a three day track event. We first spoke non Thursday pads shipped by Monday. He has been a great help. I'm not sure I will ever get out to that part of the country but I know a race shop out there that will help out a fellow car guy. LONG LIVE THE "Z"!!

Outstanding client services. The owner took the time today to work with a novice entering into…read moreracing and spent time on the helmet brands, gloves and fit on the shoes. She was very knowledgeable and knew the brands and policies for fit and finish. A number of other clients were there to purchase expensive helmets and were return clients from Autobahn. Really great experience. We are putting the car together and will be purchasing all personnel effects from this great business. Recommend any questions - head to this group. At #gridlife last week - allot of racers recommended this shop.

I love keeping my business local. My SUV was having issues and two shops were happy to tell me I…read moremost likely have to replace my transmission (for a Toyota, really?). Douglas Automotive replaced my transmission fluid and my vehicle is running great! They were also willing to pick me up and drop me off. Now that's service! They also honored a coupon that was coming in the mail. I will definitely be a customer for life as they have earned my trust.

Took my truck in for a needed brake job. My HULK isn't the easiest being a 1993 Ford Bronco, but…read morethey were not only able to get the job done without any other damage (he's old & rusty but still runs like a champ) but they did what they could to keep cost at a price that I could afford. They were willing to come and pick me up being fairly close. They seemed to look at everything and even figured out where my tire lock was with me forgetting to tel them. Brakws are still going great and haven't had (knock on wood) any other issues. These guys were great. With being new to the area, and being quite picky on who I let work on my HULK, they did a great job and I'd recommend others to go to Douglas Automotive too.

I brought in 2 wheels and 2 tires unmounted...I Asked them to mount & and balance 2 tires on my…read morenew wheels.. how hard could it be ? ‍.. when I went to pick him them up, they tried to charge me almost $130. I got the price down because I caught them trying to overcharge me... then after reviewing the invoice later, they still over-charged me for 4 ... I will never ever go back to this place and I will never ever recommend them to anyone ... maybe if someone needs work on a bicycle... but I still wouldn't Recommend this place... I wonder how many other people they tried to rip off that didn't catch it ...‍... my recommendation is BEWARE... Their work was good ..,but it wasn't $130 good .... Not happy being overcharged catching it & then find out that I still paid because they didn't even know the work that they did for me, but they charged me for work. They didn't do.

Extremely impressed with Lund Automotive!!! Had struts replaced at a different repair shop and…read moreimmediately had problems. After a couple of attempts with no success, took the car to Lund at the recommendation of a long-time customer to see if they could figure out the issue. They not only figured it out but were able to get it fixed under warranty at very little cost to me. They're honest and know what they're doing, all that us ignorant car owners want from an automotive repair shop. I will take my vehicles nowhere else but Lund Automotive in the future.

Shocked by these reviews. Excellent service every time we go. Knowledgeable and quick for oil…read morechange or wash service.

Second coming here for the self car wash and second time there was no soap or wax. This is about 4…read moremonths apart. Pretty shitty for you to not have any soap as it seems from the previous post that this is a common issue at this car wash.

Brad was absolutely awesome! Came out in the cold, just a work t-shirt on, was friendly,…read moreprofessional, very good conversationalist, and went way above and beyond, for me. My tire air pressure light went on, and he came out, to personally help w the FREE air service they provide. In actuality, while I presumed I was low, due to the cold weather, he helped show me that the psi was actually too HIGH, likely from a previous (overfill). He took exactly the right amt of air out, of each tire, and was remarkably helpful, friendly, and professional. He appeared to enjoy his job, was extremely good at it, and went many extra miles, in the cold, to help me. FRG Car-X is awesome, and Brad is a good part of that. Appreciate fantastic service and work! Made my day, and more. Brad was his name. He was outstanding

Jim is great ! He is very accommodating and manages the time well. He has Normally had my vehicle…read moreefficiently service and on the road for my next appointment.

They changed my rear brake pads, and suggested new wipers. All of which was much less than the…read moredealer quoted.

Excellent, friendly, and fast service at a reasonable price. Lance and JR fixed my tire and had me…read morein and out in a snap.