We recently moved into a house heated with an oil furnace. This place is one of only 3 companies that will deliver heating oil to our address. They happen to be the cheapest and you get what you pay for. The first time we ordered from them they double charged our account, which overdrew our bank account, resulting in late fees and a hit to our credit scores that will remain on file for the next 2 years. Not to mention that it left our family bankrupt for several days while waiting for their credit on our account to go through. The second time we ordered from them (today) they promised the oil would be delivered the same day. They close at 4pm, here it is 3:55 and no oil. I called and they said the driver didn't come through our area today and they'll be there "first thing tomorrow". Now my family has to spend the night in the freezing snow with no heat.
Our first oil purchase was from a company called Landmark, and we tried J W Perkins because it was so much cheaper and you can order fewer gallons at a time. However, with service like this we're going back to Landmark. Having to go winter nights without heat and being financially raped due to total carelessness is not worth saving a few bucks. read more