Extremely Disappointing Experience - Work Left Incomplete
I had a very disappointing experience with J/V Plumbing. I hired them to hook up washer and dryer lines and address a leaking faucet. After I paid them, the work was not completed as agreed.
The washers are still not hooked up. I was also charged $200 to address/change the leaking faucet, yet the faucet was never changed and is still leaking just as it was before.
What concerns me even more is the gas hookup work. After their work was completed, I noticed a gas smell in the building, which raises serious concerns about whether the connection was done properly. I have repeatedly tried to get them to return and inspect the issue, but I have not been able to get them to come back.
I have called numerous times and left multiple messages. Based on my experience, when they recognize that I am calling, my calls are not answered or returned. It is incredibly frustrating to pay a contractor for work, discover that the work is incomplete or still has problems, and then be unable to get the contractor to return to address it.
I would not recommend J/V Plumbing based on my experience. The lack of follow-through, incomplete work, unresolved leaking faucet, and especially my concerns regarding the gas connection have been extremely unprofessional. I expected the work I paid for to be completed properly and any safety concerns to be addressed promptly.
last they promised me to send me an invoice for the work I paid for almost $2000 worth of work. no invoice at all!! Never pay them until your work is done and inspected! read more