Prior to calling these guys I went through three different plumbers!!! Each one attempted to clear…read morea clog that was causing my basement to flood. Each one spent more than two hours trying to clear it but couldn't. The first guy tried charging me $400 and the second guy tried charging me $300 for nothing! They didn't even fix it. I called mike and he went right over. Within 15 minutes he knew what the problem was. My sewer line separated. I was freaking out because I had family coming in 2 days and did not want to rip apart my whole house. He reassured me he would handle it and came back the next day with materials. Within 4 hours the line was replaced and we were good to go. He even showed me the issue before he fixed it. Really nice guys. They are my go to guys for everything now. They may regret it because I may even call a little too much! :)

These guys were awesome. We had an issue where our heat was not turning on at all. I sent out a…read morerequest on Thumbtack and their response was quick and very reasonable. Mike was able to adjust to our crazy schedule to come at a time that was convenient for us both for the initial estimate and the service itself. He was on time and finished the job quickly. Highly recommended.

Mario is wonderful ! He's the guy I always call if something goes wrong with my plumbing in my home…read more and office and he always does the right thing ! I highly recommend MRL! He's also very honest and a great guy ! I

I reached out to Peter after being recommended to use him and seeing some amazing reviews on…read moreFacebook. I needed to replace the pipes under my sink. I sent over some pictures and he let me know his recommendation on what to do next. What was amazing is he didn't try and upsell, just gave his professional opinion, which I appreciated. Peter and his partner James came and took care of it later on that same day! Kept in contact with me the whole time. He even took the time to fix my outdoor spigot which was stuck as well. I 100% recommend him. They were professional, kind and well priced!

Great folks. Responsible and responsive. Never had Vinnie not answer a call. He recently helped…read moretalk me through a temporary solution (on the phone, on a Saturday!) to get by until we could set an appointment. Went above and beyond to get and install very hard to find items (after severe SI flooding) a few years back. Highly recommended! Thanks! Maryanne

I recommend avoiding this business. The boiler unit installed was a model that has a very low…read moreefficiency rating. This translates into money being wasted each time the unit turns on. They removed the original cast iron piping and selectively replaced the header section with copper tubing--very poor design. Furthermore, the copper tubing was installed slopy, and facocked, and chances are will fail. They piped two equalizers in because they refused to remove one of the originals. The unit was slapped together and set on a sloppy quickcrete bed. The wiring controls were unfinished with just wire nuts, no emergency shut off was provided, just a local shut off on the unit. The drain plug was just a hose bib that was not extended below the return header, which is dangerous because you can scold your hand easily. The boiler cold water fill was piped without an manual by-pass, and no back flow preventer. Had I been home when this plumber installed the unit, I would have pointed out these items. But I have had to repair all of these items at my own cost and on my own time. When I called the company back, all i received was either an answering machine, or a fellow who told me that he is "very very busy" as he was talking me down. I wish services like YELP were around when I had my unit installed. This business slapped the unit in, got paid and never turn around to look back, and for these reasons, I give them a rating of 1, which should be a zero if zeros existed on this site.

Let me get something off my chest: I know nothing about plumbing. Thank goodness for Matthew, the…read moreowner of Flo-Rite, who is incredibly knowledgeable, personable, and all-around professional. Communication (5/5): I am a big fan of using Yelp to find businesses for a job or project and this experience reinforced that. Matthew was prompt to reply, answer my questions, and provide a COI upon request. Additionally, I've been told by other plumbing professionals and hobbyists that Grohe products (such as the one in my shower) can be finicky -- but Matthew assured me beforehand that he has worked with this brand before and understands the potential challenges with it. Job (5/5): Matthew arrived exactly on time for the scheduled appointment to replace the thermostatic valve in my Grohe shower. In less than an hour, he replaced the faulty valve, recalibrated the temperature handle, and successfully tested the shower temperature. Knowledgable (5/5): We thought our water shut off valve was behind our trash. Turns out that is just our hot water shut off. Matthew quickly found the cold water shut off under our sink. He went above and beyond and explained how the to properly turn off our water without breaking it, which was quite helpful to learn! Professional (5/5): Matthew was courteous and a true professional. This may sound basic, but I've had contractors and technicians make a mess in our apartment. Not this time -- Matthew wiped his feet on a towel after stepping out of the shower to not track water everywhere. Those little things really add up and make a difference to me. Value (5/5): We received some quotes from other plumbers which were outrageous. Matthew's quote was right in the middle compared to others and I feel it was of excellent value. After finishing he said he always wants the job to be done correctly and if something bad happens afterwards he works with the individual to make it right. I appreciate that confidence and workmanship in a business. TL;DR: I will be calling Matthew for all my plumbing needs in the city. He's a truly knowledgable professional and I recommend him to all!

I have used Flo- rite for our plumbing / heat issues and the owner has been very responsive in the…read morepast. Thus my great review from last year. Not sure what is happening this year, but I have tried to email and call ( which by the way the number listed on Yelp is no longer working)! I received one response from the owner saying they would follow up to schedule time/ date but no follow up and I have politely followed up 2x afterwards. I have tried several times to reach them as they were the one that replaced our water pumps for our heating. Now that we have issue again, it has been crickets!

Professional and reliable. Definitely recommend to everyone who needs high quality work in their…read morehome or business

a+ service , had my faucets and hot water tank changed ,all went very smooth, honest and reliable…read more, would Recomended to all

Today American Drain Cleaning Staten Island came to our home to replace our 28 year old gas hot…read morewater heater with a new modern unit. They came in drained and removed the old unit brought in the new unit connected and tested it and we had hot water back in no time. The crew was very efficient and courteous they wore mask and gloves the entire time,took the time to explain everything and left the boiler room cleaner than they found it Thank you for a great job!!!

Terrible company . We asked if we can get a copy of the recording of the camera going down our…read moresewer line they lied and said we would have it by email the same day . It's been 2 weeks now , we haven't received anything. Then they said they would mail it out but we checked the mail and still nothing. When I complained to bbb website They claimed that the copy of video isn't part of their policy so then why lie ? They just took our money and still no copy . Definitely will use roto rooter a real company next time

Vincent did an amazing job replacing our PTAC unit. The new unit did not fit 100% to the original…read moresleeve, and the sleeve had a bit or rust that needed repair. Vincent was able to resolve all issues, and the unit is now working great. Highly recommended for great quality of work.