I do not know why there are so many bad reviews here. Whenever I have gone here they are truly…read moreprofessional and get the job done. It is reasonably priced and help solve the issue in a timely manner. Whenever I have gone Edwin or Brian help. Every staff member was professional and helpful.

I pulled up at 6:50am because I had a 7am appointment for an oil change. They never asked anyone if…read morethey had an appointment. They just started going window to window. At 7:20 I asked where the appointment line was and the tech said " we don't really do appointments here". (Braman Honda has a website where you can make appointments for all services). Classic Miami attitude from this guy. After about an hour and change I gat my car back. I open the hood and one of my clips to the engine air filter is unlatched. (I always lift the hood and check everything before I leave any service). Anyways, I will not be returning here. Did I mention the old man cutting his nails in front of everyone waiting for service?! What a great example of class!

I'm buying new truck here. I'm in F&I office now. while not…read morequick, it's been best process I've ever had and I've owned and bought quite a few autos. Get Richie as salesman. Adrian for F&I. 5 stars service unless something terrible happens now. They might have some issues with used cars( what dealer doesn't) I'm liking the experience so far.

Service is unprofessional. Looks like they don't need new customers. Found another dealer to have…read moremy business.

LIARS & CHEATERS & CROOKS & FRAUDS Dade County Small Claims…read moreCase no. 14-640 SP 23 ( 05) - Look it up. Because they lost! They lost the case the prolonged for almost 3 years with me. I tried to settle for half multiple times and they declined. Now they have lost the settlement and will be paying me or I'll be sending the sheriff to collect! DO NOT DO BUSINESS WITH THESE PEOPLE! I repeat DO NOT DO BUSINESS WITH THESE PEOPLE! Cheers, Chuck

I would also give a zero if I could. Absolutely horrible. I bought a car and later found out that…read moreit had been in an accident. The car also had exhaust equipment removed and I was promised they would fix it. They had some ghetto mechanic down the street install the wrong exhaust and try to give it back to me. Every car in the lot has the check engine light on. I honesty think this dealership is a front for something else because it's so bad that it can't be real. I filed against them with BBB. They don't even respond to the BBB. It's still ongoing. DO NOT PURCHASE ANYTHING FROM THERE!!!!

Everything!! Nothing is ever a problem. Fantastic service absolutely outstanding. Whenever u have…read morean issue with our 3 year old mercedise convertible they come come asap drive it to their garage in coral gables quickly fix the issue them back it comes. Thoroughly recommend their team 100% Alex

I recently purchased a Certified Pre-Owned (CPO) Mercedes-Benz SL 63 from this dealership, and the…read moreexperience has been unacceptable from delivery to service. When I drove the vehicle off the lot, the tire pressure warning was already on. My salesman, Shamir, dismissed it and claimed the service department had simply forgotten to put air in the tire. That night, after filling it myself, the tire lost pressure again by morning. When I registered the car on the Mercedes-Benz app, it also showed the starter battery at a critical level. I returned the car to the dealership the next morning. For a vehicle that supposedly passed a rigorous 172-point CPO inspection, the oversight was appalling. It had: A nail in the tire A failing battery that required complete replacement Blown, non-functional speakers A broken passenger seat To make matters worse, communication and transparency were virtually non-existent. Alan, the service manager, insisted the tire held pressure and had no nail. However, another manager, Gabriel, later contradicted him and confirmed the tire had to be replaced due to a nail. The car sat in service for nearly a week with zero updates from either Alan or Shamir. I only received information after calling the General Manager directly to escalate the issue. When the car was finally returned, the repairs were only partially addressed, the vehicle was delivered with a near-empty tank of gas, and there was fresh damage on the rim. This has been an absolute failure of quality control, accountability, and customer care for a flagship vehicle. I will never purchase another car here and strongly urge others to avoid this dealership.

Exceeded my expectations! Thanks…read more I'm happy the owner exceeded my expectations! Thanks He is very friendly and I felt at ease through the entire process. I feel I was treated very well and the whole process was painless. Highly recommend buying a car from him. The price He told me on the phone wast it; very different of the others dealers when you go there it is always some much more Thank you for all the time you spent with me and explain every detail. You are awesome. I am a woman who was shopping for a car it is very difficult to do it alone but the attention is very customized to my budget and my needs He went out of his way to provide the highest level of customer service, I'm really happy with my new car and with the deal I did.

This place is a scam. Company was dissolved 3 years ago, and their address belongs to a different…read morecompany now. They will sell you a vehicle online and then never deliver it and ignore all your calls. Avoid at all costs.

I wish I could give ZERO stars!!!…read more Absolute disgrace. I can't believe I even bothered with this company. A large 15 passenger van was booked in February and was paid in FULL. I call tonight November 20th (nearly 8 1/2 months after paying in FULL) to confirm my reservation, and to my surprise there are no vans available. Adding to the flame, the representative could care less about my problem. So let me ask....What am I to do with 15 people, 12 hours before my trip? Am I supposed to fly them to our destination??? Is Budget Car Rentals going to pay in FULL for all 15 flights just like they promised a van that I "payed" for??? I DO NOT recommend this untrustworthy company to ANYONE. Doesn't matter how "good" their price may seem, that's how they get you in order to destroy your family vacation. I guess that's why it's called "Budget" Car Rentals. You must ADJUST your budget and expectations several months after a deceitful purchase. I've posted on every social media, told every person I know, and warning you (those reading this review) DO NOT USE BUDGET CAR RENTALS unless you want your plans to be a complete failure!!!!

Please! Stay away from this company! I don't even know where to start. I prepaid a reservation…read morebecause their site recommends to give a credit card to make sure you have a car waiting for you at the pick-up location. I paid $288.00. Later I made a change in the reservation and the price dropped, therefore I was supposed to get the difference refunded to my credict card. Yeah sure! Well, I get to this location in Miami and they told me there was no car for me, nothing, zero, just like that. The guy just went inside and left me there alone at the counter dealing with Customer Service on the phone. Customer Service tells me that I had to go to the S. Dixie Hwy location because the inventory showed many of cars available there. I got to that location (by this time I was almost 2 hours late) and the guy there says: "no, who said we have cars available? We only have 1 minivan". Unacceptable! I just could not believe it. I end up visiting a third location now, the airport. Finally, they tell me they have a car for me, and the person there says they have to hold $382.00 in case the car gets stolen or something happens to it. I found that weird, but I accepted the "hold" because he assured me many times that was not a charge, that it was only a hold for the reasons just mentioned. In the meantime a tourist from Spain was screaming and warning all the customers that were standing in line about this company, because she had just been charged a ridiculous amount of money even though she had already paid her reservation in Spain. She kept saying "they are thieves, be careful! They just stole my money". Still I called Customer Service again, and they confirmed that the airport had messed up. That such amount was not only a hold, but that they had just modified my rate. What???? So they opened a case for me to follow up on my return. Time to return the car to the original location. The lady there was in training, so she was very lost (I felt bad for her because she was alone). She wanted to charge me the $382.00. She couldn't even find the case # in the system. I could not believe it! But she was helpful. She called her manager so that I could speak with him over the phone. This guy was the first person that really understood my frustration and tried to help. He tried to modify the rate but was having some difficulties with the system. The following day I don't see a refund, I see another charge of $30.00. Anyways, to make the story short (yes, this is a "short" version of everything), FINALLY I show the right charge on my credit card. This rental experience was a real nightmare. Pay more money, rent with Dollar, Enterprise, whatever other company, but it's not worthy to pay less money to go through so much ordeal.

I went with my dad not to buy cars in here because I can't afford them, but to sign my Mazda…read morecontract there. It turns out that the owners of Mazda bought this exclusive place with cars like Bentley, Porshe, RR, and so much expensive cars. My dad and I were calculating and they have there over 6M dollars in cars. WOW!!! The smell of this neat place was nice as well as the service and background music. I went with my dad not to buy cars in here because I can't afford them, but to sign my Mazda contract there. It turns out that the owners of Mazda bought this exclusive place with cars like Bentley, Porshe, RR, and so much expensive cars. My dad and I were calculating and they have there over 6M dollars in cars. WOW!!! The smell of this neat place was nice as well as the service and background music.

I contacted the dealership about one of their listings. A sales person named Jesus Perez (JP)…read moreimmediate responded. For about five days JP tried very hard to find a buyer for our trade and constantly kept me informed of the progress. The deal ultimately fell through, but not because JP did not try. We greatly appreciate JP's efforts in trying his best to assist us. He is truly a professional! We will not hesitate to use this dealership again if another opportunity arises.

I bought my Mazda3 several months ago and have put a few thousand miles on it, and I love it. The…read morequality of Yoldany's rebuild is excellent, and my mechanic has said the same thing. Yoldany is also a pleasure to work with. I highly recommend buying from him if you're interested in a reliable, nice, yet affordable compact sedan.

I got my car from Unlimited Auto Sales last year and have never had any issues with it. Last month…read moremy boyfriend wanted to get a new car and he also got it from this dealership and he loves it. We recently got back from a road trip cross country from ft Lauderdale to Yellowstone and we opted out in renting a car and took my boyfriends hatchback Mazda. We drove for a whole week over 10,000 miles and the car never gave us any issue. Best purchase ever!

I cannot believe I am writing this, but I actually had a great experience here. I was in the market…read morefor a used car, and via CarGurus.com, I found a current model year Honda CRV with very, very low miles here. I called ahead and confirmed they had it. When we arrived, Simon was ready to show us the car. We took a quick test drive and then returned to the dealership to engage in the usual song and dance. Simon returned from the manager's office with the typical BS stuff tacked on, and we had other cars to look at, so we departed. After looking at all of our options, we thought the CRV here was the best. I texted with Simon the following day and asked for the add ons to be removed and negotiated the dealer fee down a little. Much to my surprise, we were able to quickly agree and come to a deal. The only catch was that I needed to finance the car to get the advertised low price, but they said I could pay it off before the first payment. Juan, the finance manager, was great - no BS, no games. I ran all of the documents through Claude AI and confirmed that there were no tricks, no secrets, no "gotchas". We were able to e-sign the documents from home. I ubered to the dealership and arrived at 12:30. I was in the car exiting the lot at 12:54! It seriously could not have been easier. Please be advised that they keep the dealership refrigerated to arctic levels, so if you need to spend anytime there for negotiation or credit approval, bring a sweater! And a coat! And maybe some gloves! Kudos to Simon and Juan for not being the stereotypical vultures! This was a really relaxed and stress free process.

Mistyped my paperwork. DO NOT GO HERE!!!! I went here and they messed up my paperwork. Very…read moreinexperienced people.