I stopped by because my tire light came on on my way to an event and I was so worried it would ruin the whole night. I pulled in and waited ten seconds until Mario---who was already off work--came over to see what the problem was. In a minute he filled up my tire, said I only needed air, didn't even charge me, send me on my way. He was an angel and I appreciate him so much! I will definitely be back to this place! Thank you Mairó Rodríguez! read more

Against my better judgment based on a prior experience with them a few years ago, i went there for a tire repair. Unlike American Tire Depot, who repairs your lat tire for free whether you bought it from them or not, they charge $55. Again, against my better judgment I was going to pay to have them repair it, until the manager came over and said it was unrepairable and that I needed a new tire. Thankfully at that point I had the spare put on by AAA in their parking lot, drove to American Tire Depot on Van Nuys Blvd in Sherman Oaks and they plugged the hole in my tire, did it for free and were super friendly and professional about it. My recommendation is to stay as far away from Just Tires as you can because they are clearly too expensive and very robotic in the way they conduct their business. read more

I don't think this business understands the concept of an appointment. For three days, I tried to schedule a simple oil change. Every time I called or stopped by, I was told there were cars ahead of me and I'd need to wait hours before my car could be seen. I tried to make an appointment, but they also told me that if another car arrives before me and I'm not physically there, that car can still be ahead of me. So what exactly is the point of an appointment? I live just a few minutes away and repeatedly asked if I could come back when the cars ahead of me were finished instead of sitting there for 3+ hours. The answer was always no. Avoid if you have a life. Went to another business that got me in and out in 10 mins, had a competitive price and great customer service. read more

I always replace my tires at this shop. Great competitive prices, superfast service, I dealt with Paul, the manager and the guy knows what he's talking about when it comes to Tires. Very patient, he took the time to explain to me the benefit and the downside to each Option, I have more than one car and every time I need something I go to this place, I would highly recommend Paul and the team at this place read more

Worst customer service, why would you put you're open til 7pm and then say we can't help you at 6:30, I had to call AAA to tow me there to be told to leave. Change your hours online then read more

I went in early on a Sunday. It seemed pretty empty at that time. Spoke with the associate at the desk and just needed the tire changed. It took and hour and half to get finished. When I called to ask about the service I was placed on hold for 16mins. I called back and was finally able to speak with someone again. It doesn't seem that customer service or sense of urgency is important to just tires. There are many other places to get tires. I would say go to a different place. read more

I brought a wheel and tire to the Sherman Oaks "Just Tires" location to have the rubber grommet around the valve stem replaced (a 5 minute job with a part that costs only a couple of dollars). The Manager first looked at the part like she had never seen one before and then said, yes, they could fix it. I asked how much it would cost. She replied: "$140.00" I said: "Are you out of your mind? It's a $2 dollar part." She said: "You have to consider the labor." Naturally, I left and had the valve fixed at another shop not far away. It took 5 minutes and cost $15.00. I would never go back to this Just Tires shop again. The management of this shop must think that the customers are incredibly stupid or they are just out to rip everyone off to the greatest extent possible. Unbelievable! read more

Always honors their tire warranty! Can get any brand if you give them the time.... Honest, fairly priced work. read more

Today was a great day for JT - they diagnosed 2 problems that saved me from getting stuck in the future. The first was a screw found in my right rear tire which was fixed at no cost thx to the road hazard purchased. Second was the alert that my battery was getting low and it was swapped out in a reasonable amount of time - Bravo ! read more

Just Tires - Brand new left rear tire - Tires Near Me - Sherman Oaks, California

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I had a nail in my tire and had it patched. Less than a month later the patch is leaking and the man behind the desk explains that it is probably another nail. We test it and it's the orignal patch that is leaking. Also, the wait time is super long and they seem very understaffed. read more

This place is a joke. Had a nail in the tire, pretty clean and the employee tried to tell me I need to buy a new tire. I looked at it and said no patch it I don't need to buy a tired for this. Then he continues to tell me, an attorney, that is illegal to go anywhere and patch this kind of nail because it caused about 10 accidents in the past year. I told him no it's not and your boss should stop telling you to upsell everybody to buy a brand new tire when you can just patch it. Took my car to Service tire in Sherman Oaks right on Van Nuys and Addison and they just took the car in, didn't upsell and patched for 30 bucks and finished in 20 minutes. You have to be FOOL to go to just tires. Should I have read all of your horrible reviews before I got here! read more

I called this place to try and get a flat repairs, I was just down the street and the guy who answered told me that it would take practically all day to fix my tire that had a nail/screw in it. Not only that, he quoted me $53 and change. WHAT? I took my chances and went to another facility a but further, just as busy, they do the full service of taking tire off rim, patching it and did it in about 30 minutes and charged nearly half of this $53. Not sure what the real issues were, but I would not recommend this place. TOO EXPENSIVE read more

Give Mario a big fat raise! Such great service and a great attitude. Thanks for keeping me safe, Mario.

This place is great! I have taken my car here before for tires. They are efficient, honest and fairly priced. Great customer service. Called me to confirm pricing then called when my car was ready. Easy!! Would recommend! read more

Wow, these guys are actual rip off artists. This was my 3rd experience at this tire shop. I had just purchased a brand new tire from them for my Tesla not even 2 month ago from this tire shop. I go back for patch work on my rear driver side tire and after making me wait 3 hours, they tell me, I have to get a new one as the nail is on the side of the tire. After looking up close at the tire, I noticed that the nail is CLEARLY on the tire tread, not the side as they claimed. But they insist that the plug/patch will come off if they try to patch it and they re-iterate that I need a new tire for $300 which I decline to move forward with. I think to myself "these guys are either too lazy to do any patch work or they don't even know how, they just want to replace tires for profit". I leave the shop angry and decide to go to another tire shop just down the street called "Service Tire Co." on Van Nuys Blvd & Addison. Within 40 minutes, they patched the tire, no questions asked for $30!! Do yourself a favor and stay away from these scam artists at Just Tires. Go to a family tire shop like the one we went to. You won't regret it. read more

Paul at Just Tires Sherman Oaks arranged to replace a tire on my Hyundai Sonata. The tire had a "bubble," apparently dangerous. Paul and the staff were fast and efficient. Thanks for the referral to Paul from Andre's Automotive, also in Sherman Oaks. read more

Thank you Paul! I so appreciated your filling up my tires! I was so upset and you made it effortless. So much easier than trying to do it myself at the gas station and not knowing the pressure or waiting at the dealership. I was in and out in minutes! Thank you so much! read more

Went to them on Tuesday to check on my tire found a staple to see if it can get patched up. They said they weren't able to patch it up and they offered a $300 tire which I thought was a bit much. They charged me $35 for Them to change the spare tire. Went for a second opinion at another tire shop and my tire was repairable so they patched it up free of charge. Was a little bummed because of how close they are and reliable hours of the business. But for them to say that my tire wasn't patchable and offered me a $300 tire seems like they're Hurting for business. Will stick to mom and Pop tire shops from now on. Keep it local. read more

Just Tires - The metal object they said that wasn't patchable. - Tires Near Me - Sherman Oaks, California

Went here for literally one patch on a tire, which they charged over $50 for. That is a ridiculous price, but I was out of options given the time of day and I needed this done asap. I got a wheel alignment as well, which they charge over $150 for. Again, not a reasonable price at all. But what really got me was that, in regard to the wheel alignment, somehow they finished it and had the car down in literally less than 10 min. Anyone who knows about cars knows that it takes at least about 30 minutes to do a complete wheel alignment. So, how in the world could they have done a full wheel alignment in literally like 10 minutes??? Really dissatisfied. I question the work being done, their prices and their obvious up-selling techniques. Will find somewhere else next time for sure when I'm not pressed for time. read more

I had a warning light on the dash from a tire issue. I went in, before closing, and Z recommended that I return first thing in the morning, after he assessed that the tire was safe to drive on. He explained that why the tired needed replacing. I returned in the morning and had great customer service from Paul, who called to tell me that I needed to replace the sensor,and that they could do it right then as the tire was off. Paul called when the repairs were completed and the car was ready as promised. They are open 7 days a week which is helpful, too. I highly recommend them! read more

Horrible experience with Just Tires. Sleazy salesmen. They tried to sell us 4 "brand new tires." I bought two and a day later I found out, when my car wasn't driving well, that the tires are from 2022. I do not recommend going to them. They are liars and take no accountability for their actions. Never doing any business with them ever again. read more

Paul, Mario, Dave and the whole crew helped me with tires on 3 different vehicles and on three different occasions. Hardworking, professional, friendly and honest people. Would definitely recommend and have recommended them to anyone that needs help with tires, oil change & or alignment. Good experience for me. Thank you. read more

Got a flat tire and they were the closest tire shop. Had put my spare tire on to make it there. They close at 7pm. It was 6:15pm when I arrived. They had two workers there working on one vehicle changing their tires. Explained that I'm from Ventura and wanted to make it back home and just needed one tire. The front desk lady told me they could do it since they didn't have time and would take too long to do the paper work and the job, since they close at 7. I explained I'm trying to make it home not trying to drive on a spare to Ventura and that I see they have 2 workers. That one guy could knock out my tire real quick. She explained that she couldn't help and I can leave my car overnight and they could do it first thing in the morning. Which made no sense. So thankfully I found another tire shop down the way. Called " Hamati Tires". Made it there at 640pm. Guy gave me a new tire and I was out of there by 7:02pm. So "Just Tires" failed at customer service and they will never have my business or my family's. read more

Went in to repair a flat caused by a nail in the center of the tire. They patched it without concern, and I was on my way within an hour. My usual place probably would've patched it for free, but they were closed, so I paid for the cost of convenience. Not complaining, overall I'm grateful to have the tire patched and fixed, quickly and conveniently. Front desk staff were very helpful as well. read more

Came in for tire patch on brand new 2024 Chevy and was told it's not-repairable. Of course they tried to sell me a tire for $250 that I didn't need. (Brand new car) I assume your staff is incentivized to do that instead of a simple patch. Went to an independent shop that patched the tire for $15. So I won't be coming back here for tires or patches in the future. Staff is very friendly, so scamming people with a smile! read more

My front tire is losing air and my dash is flashing red saying tire pressure check!!!Everyone know when the dash is flashing red, that means you have to go now! No time to wait and put it off. I was so glad that we have a Just Tires a block away from home. Turned out that one of my front tire has a nail embedded I the middle of the tire and luckily it is repairable. Nice Manager and worker in the back. They fixed my tire flat for $41+ dollars. Didn't sell me anything. Just fixed my tire and off I go. Thank you! read more

Just Tires - Tires Near Me - Sherman Oaks, California

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Wow, I just called 'Just Tires' to make sure they had the right tire before driving there on an almost flat tire. The Girl - she did not sound like a woman, she sounded like a girl, who apparently is their customer service receptionist didn't have the patience for me to look up the wheel type - which I actually had handy however it's not the type of thing I walk around memorizing. She hung up in my face when I didn't provide it for the princess in a nano-second. No communication, no words or "I'll call you back." nothing... just hung up in my face frustrated that I didn't have code numbers immediately ready as-if it's something I'm supposed to know off by heart? I don't know if this Tire shop is any good or not. Because after being belittled by what sounded like a 20 year old gum chewer, I'm not giving them a chance until they train their ignorant, rude know-it-all receptionist who answered the phone and by that time my money will have been spent at another Tire shop. I feel sorry for the owner but they hired her, I guess. The money they lost from me I'm sure is multiplied and I'm not the only one. How can I get new tires if I can't give her the type of tire? How can she be a customer service representative if she has acute anger management issues? Seriously, she's damaging that owner's income and business. read more

This business is a complete dishonest rip off. They are extremely overpriced and rude. They charge double the price to a tire shop called Tires Buy Mark off topanga for the exact same brand name tire. The only reason I went to this location is because I got a flat down the street and due to driving a hybrid they do not carry spares. In addition they tried to sell me 2 extra tires that have at least 20,000 miles left of life on them and labeled the tires 'they are down to the wire' first of all it's called a thread. I highly recommend you do not shop here and thank you for reading. read more

Went to have tire repaired. Z in service made this a smooth and painless venture! Great job! Just tires! read more

Made an appointment on line fo an oil change 6pm it said my oil change would be from 6-7pm. I get there and they tell me i have to wait 2 hours for my oil change because they took a customer who needed tires before me. Very rude person. read more

Just Tires - Appointment time that they didn't honor - Tires Near Me - Sherman Oaks, California

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Very hospitable people and honest Price is very reasonable rather than going to the dealership read more

I needed a patch for my tire and it couldn't have gone smoother. Eunice was so quick and efficient inside and then Mario was incredible with my car. Turns out someone had done an illegal patch on my tire which they showed me- very dangerous and not allowed in California. Mario seemed to genuinely care how dangerous it was. I bought one new tire and they had it all done in less than an hour. Would give ten stars if I could. I know it's a chain store but both these men made it feel local and personable. read more

Save yourself some time and money and go down the street to American Tire depot. The sales person was not upfront about pricing options and included the price of the warranty in the quote. The first tire she quoted me was double the price of other options. I left feeling overwhelmed and annoyed. I called ATD and the guy was so helpful over the phone (gave me three options up front) told me to stop by and see if it's fixable or needs to be replaced. I did and they got me in and out in an hour. read more

Found a nail in my tire on the tread about an inch away from the sidewall. (Totally fixable) Brought it to them to do a quick patch job and the guy behind the counter tried to tell me they can't fix it and I need a new tire for $297 plus install. I decided to go to my usual place even though it was a little riskier driving with a low tire. Turns out this place is called Direct Tire and they fixed my tire for free! Always good to support small business. The big chains just want to bend you over. read more

Went in for a tire patch, very fast service both Z and George were amazing. Thank you guys for an awesome service. I highly recommend this place. read more

As a mechanic without a tire/alignment resource at my shop, I was stupefied that the Joe Schmoe hired by JustTires in Sherman Oaks, CA over-inflated my SUV's tires to the tune of 15+ PSI instead of reading the f*ing gas flap and B-Pillar Sticker on my SUV. Should also note that this is the COLD tire pressure after car had been sitting for a couple hours. Good thing I checked after picking up vehicle, but heaven forbid someone else's fortune, who is none-the-wiser that gets a blow out in 2-4 weeks after a 125% tire inflation. This is easily Google-able information these days. You guys have one job to do. One job. read more

Just Tires - Tires Near Me - Sherman Oaks, California

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I picked this place initially because it is close to my home. They are chronically understaffed which means waiting on hold for a long time anytime you try to call. They don't take appointments which means it's difficult to plan ahead, because they can't guarantee when you'll get your car back--- that's not reasonable for us working folk. Their "warranty" seems to last just until the tire starts to leak. With four on my car from these folks, they want $50 to fix a leaky tire. Also: SNEAK ALERT. After informing me over the phone that the tire is not under warranty, they kept repeating "bring it in and we'll take a look" after I iterated that I was not prepared to spend any money. It seems they attempted a bait and switch, because they kept saying "just bring it in" after I explained that I'd only have it fixed if the warranty was active-- finally they said it would be $50. I also must mention that one of the times I had my tires replaced (two at a time on two separate visits) when I left my car's alignment was completely off, I had to maneuver the steering wheel as if I was turning in order to go straight. I was so perturbed to have to bring my car back to them after they had it all day to fix what they messed up. This place stays in business because there's not another good option nearby. read more

Pricing is ridiculous and they find ways to make you think it costs one thing and then add fees/services/charges after the service has started so you're stuck. Overall, terrible experience. Don't be blinded by any "deal", it comes with a cost FOR SURE. Also, when I voiced my issues to the boss he was able to "do nothing". Absolutely ridiculous, not worth my time or money and while I have tires from here now, I will NOT be going back nor recommending to anyone I know. read more

I came to this location as I had a lower tire pressure warning on my rear right tire. I was recommended by a coworker as this location is very close to our offfice. I was quickly greeted and was redirected around the building to get my air pressure assessed. Justine helped checking my tire pressure and adding air to all my tires. She then double checked that the warning light for low air went away. Very quick, efficient service. I was happy to be assisted by a fellow woman! Definitely rare to see! I would come here again read more

Good spot to go to Jessie James is really cool good worker, good people there. Always pretty efficient on time. They work with you on the price. They're not asking too much, good people. read more