We were excited to see that there was a store in town that specializes in sprinklers, ponds and other landscape related projects - so kudos for that and for some of the employees. Spent some cash yesterday and then again today, and planned to spend much more over the course of various projects we have lined up......BUT that will definitely NOT be happening now. The general manager was incredibly rude and dismissive of people like "us" ( that maybe don't know exactly what they doing but are trying and are supporting your store I guess) over an $11 piece of hose that my husband asked him about when it was cut (hubby was worried it looked too short, but was told "it'll be fine, I do this all day", but as suspected it was too short when my husband went to install it). They would not replace with a longer piece, wouldn't refund, and yelled at my husband.....and that was the general manager! WOW! I'm stunned and thought other folks ought to know about it.
No more business/money of ours will be going there, and we are sharing our experience here and with our friends and neighbors. read more