TERRIBLE COSTUMER SERVICE I bought a gold bracelet from them…read morefor a gift,but it was a bit too big. I went there the first time and asked if they could resize it, and they told me they could and that it wouldn't take long. However, the person who does the resizing wasn't there, so they asked me to come back the next day. When I returned the following day, they told me they don't even do resizing. I originally chose this store for my wedding set, but now I'll be going elsewhere. Save your time and go somewhere else

The worker, Sweety, helped my mom and me with a good deal at the price of gold. She was eager to be…read morepatient with us and made sure we left happy. The owner met us for the first time and was very nice.

I've been looking for a place to cut my permanent 14k gold anklet and add a clasp. I asked a few…read moreplaces and they all quoted me almost as much as I paid for the anklet itself (absurd prices). I contacted this business on Yelp and Jerry was super responsive. I decided to go down to Main Street (I avoid this area like the plague bc it's so busy) but it was well worth the trip. His booth is inside a building with multiple businesses and his is on the left side about halfway in. It was a Saturday so it was busy. He was so friendly, personable and honest. He cut the anklet, added the clasp and it came out very good. He finished within 25 min or so while I waited. I loved giving my business to this small business and nice guy. Thank you!

I'm incredibly grateful to Jerry and his team for repairing my necklace so well. I got a beautiful…read moreand expensive necklace from my boyfriend as an early christmas gift which broke a few days after. I was devastated. Jerry fixed it so well, in just a few days and was very affordable. I will absolutely return. They also sell beautiful jewelry and I will definitely be doing business with him again. I highly recommend this hidden gem for your jewelry needs.

This store is beyond fantastic and the employees are wonderful…read more Always helpful Always thoughtful Very kind and understanding

I walked by the store and saw a bracelet that caught my eye. Lisa helped me. She is sweet, patient,…read moreand honest. I liked her non- pressure approach. She told me about the bracelet and showed me how to tell if it was 18k gold and tested it for me. Overall, great experience and I wouldn't hesitate from buying from her again.

My wife and I took a tour of Australia and New Zealand during the Spring, and I was lucky enough to…read morefind a beautiful opal. I knew I was going to have it set as a ring, but I wasn't sure how setting it would play out. Happily, Gary and his team really knocked it out of the ballpark! His design (and their execution of it) totally blew us away. When we brought the stone in, Gary shared some concepts about he was planning to create the ring to feature the stone; he even envisioned how it would match to my skin tone, etc. We were later invited in to see a model of what the final product would look like, and that was when we knew he had come up with something truly special. Finally, we received the call that the finished product had arrived. I was literally awestruck by the work they did. He devised a holder that not only protected the precious opal, but it looks fantastic on my hand. I'll let his artistry speak for itself via the attached photo. I am eternally grateful to him and his team for the work they did on my behalf. He is now my jeweler of choice!

A few weeks ago, my wife and I were looking to have her wedding ring we bought at Tiffany's in 1979…read moreresized. Tiffany's wouldn't try so we sought out a local craftsman and got lucky and found Gary, the owner of Chateau. He was able to size it and had a wonderful idea to make another wedding ring into earrings. His ideas were great, the ring and the earrings are stunning. We will be returning with other jewelry to either have it sized or turned into other magnificent pieces. Gary is a pleasure to speak with and Jing was extremely friendly and helpful in explaining our jewelry and possibilities. We are thrilled and can't wait for our next project!

I found this pice of jewelry online and instantly fell in love. I've never seen anything like it. I…read morecontacted Robert and continued to keep In touch until I was ready to buy. Robert was right there to answer all my questions and was more than helpful. Robert agreed on a great price that I couldn't pass up, this was a 40th birthday for myself so I wanted to big. He had it made since he didn't have it in stock and sent it to me on the west coast and picked up the shipping as birthday gift. Great people and I couldn't be more pleased. Thanks guys!!

Amazing selection of jewelry. Got me a nice Rolex. Really happy about that. Very professional…read morepeople to work with. They fixed my wifes chain that broke for 10$.

I have done business with Lorilil for many years. They are the most attentive, professional and…read morereliable jewelers in the city. Their attention to detail and genuine care for the customer is outstanding.

I had an amazing experience at Lorilil Jewelers. The jeweler was incredibly kind, patient, and…read moretruly knowledgeable. Another jewelry store had messed up my D1 Milano watch and clearly didn't know how to work on it, but here they fixed it perfectly and took the time to explain everything to me. What really stood out to me was how the jeweler honestly reminded me of my grandfather the way he spoke, the patience he had, and how he genuinely wanted to pass some knowledge down to me as a young man. It didn't feel like just a transaction; it felt like I was being guided and taught, which meant a lot to me since I'm just getting into watches. I felt extremely welcomed from the moment I walked in. Because of this experience, I know I'll always come back here and I'm excited to start my watch collection with Lorilil Jewelers. I truly wouldn't trust my watches with anyone else.

I bought the rings this week. Very good service Price…read moreaccepted. Popular styles too I will come again and introduce more friends to come too

So many cool design and choices I bought couple 24k jewelry and MS para pan helped me she was…read moresuper nice patient and professional. Highly recommend ask for ms para pan.

Been going to this place for a while got around 9 piercings from this place fast service and there…read moreis care taken in the placement of it

When I made the conscious decision to pierce my nose more than 4 years ago, I thought it would be a…read morepiece of cake to change my nose rings once my piercing healed. Here we are 4+ years later and taking out nose jewelry feels like an operation itself. I've been coming to Sam to get my occasional change for as long as I've had my nose pierced and he's always been very professional. Never had an issue with my piercing since coming here. By no means is he gentle but he is efficient and he knows what he's doing. I don't really know other places that will change your piercing for you but this has been my go-to because it's always easy and his prices are reasonable. I will say that the operating hours are tricky because I have stopped by on several occasions during their open hours where they're not opened yet or are on break, but it's not the biggest issue. He's either very busy or things are slow and there's no telling sometimes.

An amazing, personable business run by kind people. They had many options for what I was looking…read morefor, and their pieces were all beautiful. They were able to help me in a pinch and get a beautiful necklace.

Cliff is a legend, true master jeweler who stands by his quality of craftsmanship…read more There is a reason why this institution has been around in NY for decades, and you would be lucky to become a customer. Knowledgeable, considerate and friendly, but all of that is moot if the resulting work is not on par. Well, in this rare rare case for Manhattan, all of these qualities are there, so give them a shot and be prepared to be pleased.

years ago my Mom brought them a earring from her great 3x grandmother... she only had the one... it…read morewas unique and beautiful ... and asked if they could make another to match... they made another one and you could not tell them a part.... My Mom ha passed away and now those earring have passed down and along with the earrings goes the story of the reproduction that allowed for this prided possession To pass from one generation to the next... Thankyou so very much from the Volkmann/Hinck/Meentzen/Altadonna generations..

Amazing service w exceptional person attention to details in getting my family a professional…read moreJewelry appraisal, resize my wedding band when it got a little snug and replaced batteries on expensive watched.