I thought my transmission was bad and Alex told me it sounded like my transfer case was bad and he…read morewas correct, which saved me some money. Will definitely go back if my truck needs it.

Great people. Took my car there for a new clutch and they did not charge me an arm and a leg . They…read morewhere very professional and had a fair price.

Best transmission repair company in El Paso, Texas. Daniel has been servicing our entire fleet of…read morevehicles and personal vehicles for almost 10 years. Our trucks are fully loaded and put a strain on the transmissions. He is very mindful of our work schedules and ensures we are back in service right away. I highly recommend Better Built Transmissions.

Daniel is such a knowledgeable mechanic! I have known him for about 8 years now and I would always…read morebe grateful to have found him! He is such a great person as well, he is honest and fair with prices. Transmission work can be very expensive but he can work with you if you are going through hardship or just waiting for your next paycheck. I am truly grateful to know I have a reliable mechanic that I can count on, thank you Daniel!

We had an extremely concerning experience with this AAMCO location…read more We brought our vehicle in because of steering problems. After a general inspection, they recommended seven different repairs, the largest being removal and replacement of the center link. We discussed the written estimate with them by phone and specifically authorized the center-link replacement. When we picked up the vehicle, we paid for the work in cash. On the drive home, the steering problem was still present. After looking underneath the vehicle, I discovered that the center link appeared old and had not been replaced. However, the sway-bar link pins did appear new. I immediately called the shop and was told that the manager, Omar, would return my call. After receiving no response for two days, I called again. Omar insisted that the sway-bar link pins and center link were the same part and told me that I did not know what I was talking about. When I questioned his explanation and knowledge of the parts, he became very upset and said he would no longer speak with me because the vehicle belonged to my wife. Because I wanted to be certain, I contacted a Ford dealership, another AAMCO location, and several independent mechanics. Every mechanic confirmed that the center link and sway-bar link pins are completely different components and should not be confused with one another. Omar refused to issue a refund. When I mentioned that I hoped we would not have to pursue the matter in small-claims court and asked to speak with his district manager, he responded, "See you in court," and hung up on me. Most concerning, another mechanic later evaluated the vehicle and determined that the steering problem was caused by an entirely different component--not the center link. I also asked this mechanic to evaluate several of the other repairs AAMCO had recommended, and I was told that those items did not require the repairs AAMCO had proposed. Based on our experience, we paid for an authorized repair that does not appear to have been performed, received a different repair instead, and were given inaccurate information when we questioned it. The original steering issue also remained unresolved, creating a serious safety concern. I strongly recommend getting a second opinion and carefully verifying all work before paying this location. We will not return. Edit in response to the comments To clarify, I was not "helping a friend." The vehicle belongs to my wife, and I was directly involved in bringing it to your shop, discussing the estimate, authorizing the repair, paying for it, and addressing the problem afterward. The amount of the repair is irrelevant. Our concern is that we authorized and paid for the removal and replacement of the center link, but the center link appeared unchanged while the sway-bar link pins appeared to have been replaced. When I questioned Omar, he repeatedly insisted that the sway-bar link pins and center link were the same part. A Ford dealership, another AAMCO location, and multiple independent mechanics subsequently confirmed that they are completely different parts. Omar became upset when I questioned his explanation and then refused to continue speaking with me because the vehicle was in my wife's name. When I requested a refund and asked for his district manager's contact information, he did not attempt to resolve the issue or arrange a professional inspection of the vehicle. Characterizing this as an "emotional review" and minimizing the concern because it was "a $290 job" does not address the central issue: Which part was authorized, which part was actually replaced, and why was I told that two distinctly different components were the same? If the center link was replaced, please provide the part number, purchase invoice, technician's repair notes, and any documentation showing that the center link was removed and replaced. Having unidentified parts "in hand" does not establish that they came from our vehicle. We are willing to rely on documentation and an independent inspection. This is not about "angst" over $290. It is about being charged for a specific repair, receiving conflicting information about what work was performed, and having the original steering problem remain unresolved. Those are legitimate service and safety concerns, regardless of the dollar amount.

These people are in the business of taking your money... they quoted me over 10 gran for new…read moretransmission, above all they want to have you finance through them. Are you FU**** kidding me!! Don't ever go there! Took my vehicle somewhere else and it wasn't even my transmission! They are garbage!

Messed up. First, they used a scantool and didnt bother to set it to the right vehicle and engine…read moresize. They said I needed to spend $3K+ to change the CVT transmission. I took my car to Charlie Clark and had them flush the transmission for$120. Four months later, no transmission codes and my car is running fine. They don't speak English well. Avoid the place. Rip Off Alert!

When traveling and the RV develops a problem you just start praying. Thank heaven I travel with a…read moremaster mechanic husband but he does not travel with his welding equipment. Sunday morning our exhaust system broke on our rv. We were at a desert state park in the middle of nowhere. We called southwest rv repair and they recommended Ernie's. Monday afternoon my husband went down to talk to him. Took the Rv in Tuesday morning fixed by lunch time. Barely a hicough in our plans. As mentioned my mechanic husband knows a fair deal when he sees it and good workmanship. They are busy but our campground only 4 miles away. So I would recommend an appointment

Hit a speed bump and cracked my exhaust. They took care of it here and my car feels brand new. Will…read morebe bringing my car back here. They're very busy so prepare to wait. Worth it though.

This piece of shit place half assed, my fucking brakes. I have an ABS light on after supposedly…read morethree days of labor and parts. Please look elsewhere. Do not come to this place. They love to rip people off and take their money. Is this how you run a business? What an absolute joke three days of labor just to have an ABS light on. This piece of shit place half assed, my fucking brakes. I have an ABS light on after supposedly three days of labor and parts. Please look elsewhere. Do not come to this place. They love to rip people off and take their money. Is this how you run a business? What an absolute joke three days of labor just to have an ABS light on.

As a woman, I often go into mechanic/auto care centers prepared to be completely taken advantage…read moreof. I expect to be told that I need services that I do not, or charged astronomically. This is NOT what I experience here. Liz is honest, kind, and fair. She bends over backwards to help her customers. If she doesn't get back to me right away, I know it's because she's giving the same kind of service to everyone that relies on this company. I thought I couldn't feel any more positive about a company until I heard about the kind of care this amazing human provided for my elderly mother. There are no words for the level of my gratitude. Thank you Liz- May God continue to bless you and your company!

They have on plain view that they charge $125 for a diagnostic. I called before to see if they work…read moreon a particular kind of vehicle. I towed my car and the next day they come up with a $470 diagnostic fee and they also mentioned they do not know if they could be able to find the issue. I spent $250 on tow trucks for a lying shop.

Great service and fair price. Would return if I needed work on my car again. Very helpful and…read moreexplained this issues that needed to be fixed.

Quick service Knowledgeable…read more No nonsense Ive brought my bike twice for tire replacement and its straight fwd to the point

costumer service was great. the workers are kind. But when I went in for a valve cover gasket they…read moredidn't do it correct and it broke right away and it happened 3 other times. I don't know why I kept going to this place, I went to another place and they got it right away.

Quality repairs at a responsible price! I needed to replace the radiator in my Jeep TJ. I left it…read moreafter lunch for them to fit into their schedule. I was called at 9:45 am the following morning to pick it up! Quick turn around with professional installation.. Definitely going back if I need additional repairs.