I've come here as an adult a few times and always had a decent haircut. Nothing special, nothing terrible.
I brought my 2.5 year old in a few weeks ago and it was a horrible experience for both of us.
Maybe our stylist was having a bad day, but even if she was, she took it out on a 2.5 year old.
We came in and she showed us the seat. She wanted him to sit alone but he asked if he could sit in my lap. This was the first thing that seemed to annoy her. From there, it just got worse.
She made zero attempt to build any rapport or talk to him. She didn't consult me at all about what type of haircut we wanted. him. He was pretty squirmy and she just started to give him a buzz with clippers. I said, "woah, that's pretty short" (though the damage has already been done a few seconds in) and she said "there's no way I'm using scissors on this kid"
If she would have said, "look I'm only going to use clippers" I would have respected that and tried to find a new place.
He screamed much of the time and she didn't relent. No breaks, no "are you okay" nothing. I tried to calm him down and pacify him, but agin, he's 2.5 years old. Once kids that age are in a tough spot emotionally it takes a while to calm them down. By the end he was crying. He had hair in his mouth, in his eyes and she was the furthest thing from sympathetic. It was truly and awful experience.
I will never return. Not as an adult and certainly not with kids. Maybe other staff is better with kids but all it takes is one bad experience. And this was terrible. read more