It's really too bad that I can't give more than 5 Stars! I…read moream so impressed with the showroom floor--neat, clean, accessible, and lots of samples! But more than that, my experience with Xavier Marmier was truly great. He is patient, kind, not pushy, and available to answer whatever questions I may have. The installers were also friendly, quick, and did a fabulous job! I give The Floor Store not only 5 Stars but my business, and I will confidently recommend them to others! Thank you!

Xavier was very helpful and oversaw the project from beginning to end. The luxury vinyl plank…read moreflooring was terrific and matched beautifully with our original flooring. Highly recommend the Floor Store in San Rafael. This was our third project with them. them.

Henry and his team installed a carpet runner on two flights of stairs in my home. Henry is…read moreresponsive and flexible. He was able to procure the material cheaper than I could have on my own and provided a very reasonable price. Once the material arrived, Henry was able to perform installation within a few days - they were in and out in five hours, leaving no trace and doing a beautiful job. The team was super kind, professional, and patient even making several samples so we could consider different colors of trim. Wholeheartedly recommend for quality, speed, and value.

Very, Very, Very pleased with Henry and his professional team. They removed a carpet at my mom's…read moreresidence in SF. The carpet covered stairs, the hallway, the living room and two bedrooms! The installion was done efficiently and cleaning was done throughout the process. There was great communication between Henry and I from the beginning to the end of the installation. His team assisted with moving furniture as they worked room by room. There was a previously damaged area to one of the walls. Henry offered to fix it and in minutes his coworker showed up to repair it. Henry' s estimate was very reasonable, and my mom is very happy with her new carpet! Much applause to Jose x2, Alexander and Miguel for their quality workmanship! And recognition to Henry for making the process as smooth as can be! Highly recommend!

We just got a new home with some serious trouble spots and Ken and team came to the rescue. We were…read moreon a tight timeline and they made it easy from the start. We knew nothing about carpets and the different types of options available to us and Ken and his wife led us to the best option for our rough and tumble kid+animal househould. Our installers Omar and Marcello were lovely and total pros and the rooms came out looking fantastic. We'd hire them again in a heartbeat. In fact, I told Ken I wish we'd done more rooms, but alas, we need to pace our spending/room reno.

We are repeat customers, having bought several area rugs from Ken's Carpets in the past! This…read moreweekend, Ann helped us to find a great-quality remnant about 8'x10' from their stash, in a nice neutral color. The amazing thing this time was that they offered to bind it by 3:00pm, since they do it in-house, and so we had our new rug the same day, which I never expected. We also purchased the thinnest pad available to protect our floors. We then took a look at other flooring options in the store, since we need to replace an aging laminate floor in our home; Ann gave us some great advice and options to think about, including engineered wood planks as well as traditional hardwood.

Great experience with installing SPC flooring, and I will work with this company again if I need…read moreflooring in the future. Gene was professional and had great communication before, during, and after the project. He visited my home to take measurements, show me samples, and he provided an estimate before he left. There was no pressure, and I noticed his attention to detail and quality. After getting estimates from other companies, Concept Materials had a competitive estimate and I felt they would do the best quality work. This job involved replacing a cheap vinyl wood floor with durable SPC. The scope was a living room, 4 steps, and a hallway. Each day two guys arrived on time. Because the subfloor was not flat, they had to pour concrete to level the floor. Overall, they did an excellent job and cleaned everything well. Like many projects there were some unexpected issues, and Gene handled each issue quickly with a good solution.

Great experience with Concept Materials, had them replace my floors and walls and I'm very pleased…read morewith the results. Good pricing and extremely responsive/communicative. I appreciate the amount of flexibility, agency and just the overall quality of the work. Gene and team were wonderful to work with, highly recommend

Absolutely, truly amazing response time + service + selection + installation!!! I am so happy. The…read moregreat Yelp reviews here are true: Fred Thayer is the way to go when you need carpet. I had an urgent need with house guests arriving on Saturday. Requested quote on Thursday through the Yelp App, and I received a call within minutes of posting. They arrived to take measurements and show samples that same day and the team arrived the next morning exactly as promised with installation complete before 1 pm next day. FANTASTIC!!! They even corrected a prior problem and leveled the new carpet to my hardwood floors. Such attention to detail. They saved the day. Highly recommend.

Highly, highly recommend, I would give a million stars if I could. Fred went above and beyond on a…read morevery tricky project for us. He was so helpful and smart, saved us a ton of money, and we were thrilled with the result. This guy literally restored my faith in humanity. Looking forward to working with him again someday.

We had such a wonderful experience with this family run company…read more Hikmet and Monica were amazing - did not rush us in making any decisions, supported us as we tried to figure out what would be best for us and had very competitive, reasonable pricing. Installation was seamless - fabulous team, very professional and took great care of our furniture as they moved it in and out to put in the new carpeting and dispose of the old. We love our new carpets and highly recommend them!

F1 made a special effort to lay my new floors in spite of multiple setbacks from my insurance…read morecompany. They were willing to work with a set of tough circumstances and the results are everything I hoped for. I'm sure many Marinites want to support small local businesses -this is one of the best. Thank you Monica and Hikmet!

USA carpet was prompt, very fairly priced, and did a superb job on their repair. I hired them to…read morefix 3 closet thresholds and they completed the project inside a couple hours a couple days later. I would highly recommend them and plan on using them again in the future. Thanks guys!

I got four bids for new flooring. USA Carpet was the only one that charged to come out to provide…read morethe bid BUT they were also the most professional company I talked to and most attuned to help me with what I needed. I ended up going with them and am very happy I did. Due to my indecision, they sent me several samples over a multi-week period. Once I decided on the option (carpet tiles) I wanted the rest of the process was quick and they did a great ob with the installation. I am really happy with the result. I feel that their price was fair. Definitely recommend.

Bill offered very helpful advice to address our family's needs, not just for flooring but how it…read moremight impact health vulnerabilities in our home. Compassionate and knowledgeable, plus responsive to communication.

123-Floor did a great job replacing our floor. Very professional and went the extra mile. We will…read moredefinitely call them if we need another floor done.

Everyone was incredibly helpful, nice and were able answer all of our questions. I was able find…read moreexactly what I was looking for at a great price.

Great selection, competitive prices. We bought our LVP flooring here through recommendation of our…read moreinstaller.

Best flooring store in the Bay Area. Had a wonderful experience working with Steve Villa. Had…read moremultiple surfaces - LVP, Carpet and linoleum to cover. He has it all, and helped me to narrow down what was best for my home. I am so happy. Steve and his team did an outstanding job. Won't go anywhere else - also feels good to shop local and support such a great crew of people.

My entire experience with the staff of Rafael Floors was excellent. They replaced carpeted areas…read morewith wood flooring. My experience starting with, Robert Gomez, the estimator, to the owner Steve, and finishing with the installers, they far exceeded my expectations. I could not be more pleased. I highly recommend Rafael Floors, and Robert Gomez for all your flooring needs.