This one hurts. I don't really want to invest the effort in one-star reviews unless it's earned. First, these days it's hard to find a place to buy retail bowling equipment from to begin with. So I actually started looking through the Yellow Pages until I found one. This was one of the closest to my house, and I liked the guy I talked to. So, I went in with the intent of buying something.
He told me over the phone that he didn't accept credit cards which I should have considered a red flag but I ignored. After a lengthy discussion which included some genuinely good advice I agreed to buy a new bowling ball, a bag and a pair of shoes. I paid cash under the terms that I would get the goods in a couple of weeks and he would throw in a one-hour lesson. That was in November. About a month later after no fewer than 2-3 phone calls on my part, I got the ball and bag but no shoes. I was reassured that the shoes were on back-order but would show up soon and were uncommon because I'm left-handed. I never got them. It's April now. It's time to write a review.
I will admit I got half of my free 1-hour lesson and it changed the way that I bowl. I'm a way better bowler and I can finally hook it. But I'm still a little pissed that this guy basically took $100 of my money for shoes and my last half hour of lessons and ran.
I appreciate the lessons I got, and I would still recommend this place for bowling lessons, but I would recommend against paying for anything that you don't get the same day. Especially left-handed bowling shoes.
I haven't called him since December, but should you really have to call someone 4-5 times to get what you paid for 5 and 1/2 months after promised? Be very careful if you do business with this place. read more