We're in the market for some weight lifting equipment and Ethan assisted us with the product…read moreselection and purchase. A very pleasant sales associate who took the time to answer all of our questions and assisted us with getting all the equipment loaded into our vehicle. One of the key reasons we shop at Big 5 is the nice, personal service we receive. Thanks Ethan!

I've been having a problem with Big 5 advertising email and print, some very good deals on ammo…read moreonly to learn that in order to obtain this deal on that particular advertised day there needs be a staff member on duty who's been cleared to sell the ammo. On my visit this week I called ahead to and confirmed proper staff avail, and headed down to purchase my range ammo. The bad news is they were out of most things on their email savers coupon. The good news is these two staffers ( manager and trainee ) made the purchase kind of fun. The manager assured me that the stores are hiring more people and that ammo sales people will be on duty more often. And I did get a July 4 discount. All good. Anyway, hats off to you guys, my best to you and may you live long and prosper. I'll be back. ( I had to bite my tongue to not go political on this note. Any issues the stores are having is due to Calif laws and not a fault of the store )

I bought shoes here and Tim was extremely helpful and friendly. He took the time to understand what…read moreI and other customers needed for our feet's health and our goals. This business has very considerate employees and great service.

Sports Basement in Redwood City is a great place to find team sports items and anything else…read more Cavernous interior, helpful staff , big selection, and wide variety of pricing. Found some youth soccer shoes for a great price. Plenty of parking, and they also offer a membership for discounts. We might be coming back a lot. Now I see why the parking lot can get very busy, everyone knows this is the place.

Appreciate the stores inventory and good customer service. Stopped by on the way to my son's game…read moreto Redwood City and we were able to find good shoe options. They helped us find the right shoe and a good fit. Will def be back in the future.

This place is like a literal mom and pop. Located in a little strip mall in Menlo Park. It's not…read morefancy but it's a great neighborhood location, easy access from 101. The little wall was chock full of cleats from Nike, Addidas, and Puma. Maybe more but those are the ones we tried out. The selection was good, and all the latest. The service was great, especially when compared to soccer pro or dicks. They talk to you about synthetic leather, toe box size differences, and all that good stuff. Very knowledgeable on the technology and the latest product lines.

I love the track house. It is easy to get to, the parking is great and being right next to the…read moretrack you can sit and watch people working out. They also have a lot of really cool Stanford clothes and stuff. I buy things here all of the time, things that you can't get anywhere else. The staff is smart, helpful and friendly. It probably helps them that this place is so small.

An awesome, packed store, with great prices on athletic wear. Found one of everything on a…read moreclearance rack and hoodies for $20! Nike dry fit tanks only $6.

Great service here by the cashier Jackie and other sales associates at this REI. Of course I went…read moreback and purchased more than what I returned as new items were displayed at the entrance. I ended up with the mushroom mug and sock set and cute mushroom pinch bowls. Two thumbs up here!

Awesome staff. Looking for shoes and everyone was very knowledgeable and friendly. Very much…read moreappreciated after walking over from having an abrasive experience with Road Runner. Special thanks Jack for being so thorough with fitting my boyfriends shoes. He helped discover one foot is slightly longer than the other. Great guy!

Had a great experience at Fleet Feet Menlo Park! Carly helped me out and was super friendly from…read morethe start. I told her that I mostly walk right now but want to get into running someday. I also mentioned that I've had left Achilles tendinitis and plantar fasciitis in the past, and that I wear work boots all day for work. She offered to scan my feet, and after looking at the results, she brought out four pairs of shoes for me to try on. The whole process was easy and straightforward, and I never felt pressured to buy anything. I ended up getting the ASICS Novablast and Brooks Ghost Max, and I'm really happy with my purchase. Carly made the whole experience comfortable and enjoyable, and I really appreciated her help in finding shoes that fit my needs. Definitely recommend Fleet Feet Menlo Park if you're looking for the right running or walking shoes, especially if you're just getting started. I'll definitely be coming back

Truly wonderful experience at Fleet Feet. Excellent selection, knowledgable associates, and no…read moresales pressure. Unlike other running shoe store experiences, I wasn't pressured to get insoles, buy a membership, or pick a particular brand. The story: I needed new daily running shoes after retiring my old pair. I have a membership at another running shoe chain but hated the experience. I also have a membership at a well-known outdoors chain, but their associates are always swamped and tend not to have running-shoe specific knowledge. I wanted another option, so I went to Fleet Feet. The associate listened to what I was looking for, did a quick foot scan and gait analysis, and then made informed suggestions. They were also happy to let me try on additional pairs I was interested in. After trying on several pairs, I settled on the Mizuno Wave Rider. When checking out, the associate helping me said I could create an account or just checkout--another example of how refreshingly no pressure the whole experience was. I love my new shoes and I was very satisfied with the experience. I'll return to Fleet Feet for future running shoe needs.

Friendly service, high quality clothing and items, beautifully maintained store. I enjoy shopping…read morefor P.E. school uniforms, and spirit swag, for my St. Timothy student. Family owned, supports community values, fitness, fashionable, durable, quality items. A fun place to visit and shop! Thank you Marc and Goetz Brothers Sporting Goods!

My boss sends me to Goetz several times a month and I can tell you that Justin knows exactly what…read morehe's doing. Customer service is top notch, he's always incredibly prepared to help with anything. If you need your car stuffed with buckets for a softball tournament he's your guy! The kids love coming here and I've literally never had a bad experience. Highly recommend for your sporting goods!

I was incredibly impressed by the selection at 360 Fitness. They had everything it seemed. From…read moresaunas (yes saunas) to a great selection of ellipticals to weight machines to free weights to everything in between. Person working there was very knowledgeable and helpful. If nothing else you can compare everything to get a sense of what you might prefer.

Disappointing Customer Service - 360 Fitness Superstore…read more I purchased a sauna from 360 Fitness Superstore, and from day one, the FM radio was not working. When I brought this issue to their attention, I was told, "No problem, we'll take care of it." Based on that response, I expected them to stand behind the product they sold me and help resolve the issue. Now, I'm being told that it's no longer their problem and that I need to deal directly with the manufacturer myself. This is extremely disappointing and not the kind of customer service I expected, especially after making a significant purchase. The issue existed from the very beginning, and I believe a retailer should take responsibility for helping its customers resolve problems with a product they purchased from them, rather than passing the responsibility along after initially promising to help. Unfortunately, my experience with 360 Fitness Superstore has left me frustrated and disappointed. Customer service should mean standing behind what you sell, not simply directing the customer elsewhere when something goes wrong. I hope management takes this feedback seriously and does the right thing to resolve the issue.

Great store! The staff were kind, helpful, and lovely. They have a family of cats living in the…read moreparking lot that they take good care of. This store is clean, organized, and has any gear you could need with good deals. I will be returning.

The whole experience was great-from beginning to end. Ask for Scott .Buy local and give them a tryread more

I've known this store best from its online presence and although I've purchased lots online I never…read morewent into a physical store before this one. Mostly clothing - nice outdoor clothing but I do think other stores like REI has more. The store was beautifully decorated and I liked the trees made out of something like 2x4s. It is in Stanford shopping center which is a place that has many upscale stores. Parking is super close - and the design of the shopping center is done well.

Every time we come to this store we find something. The service is very friendly and helpful. They…read morealso have tons of colorful clothes with fun patterns. There are often sales going on, but watch out for final sale items. They have a bathroom inside too!