Exam was same as others, mabe Less rushed. Not busy office. Problem: Unexpected extra charge and…read more not informed during setup of appointment. Additional charge of $75 to receive a prescription needed to order glasses. I have never seen a MD do this. Gouging patients. Not good.

Chris is terrific Incredibly "Bed-Side Manor"…read moreWe've been coming for 15 years. Great Doctor

Dr. DeCastro is new there and HE IS AMAZING! He also accepts insurance! I have been to over 3…read moreopthomologists regarding my daughters chalazions and he's the only one who has given me new information, washing techniques, prescriptions. Everyone else has simply brushed us off and told us just apply a warm compress. Dr. DeCastro took his time with us, didn't rush us out like all the others we've seen, and is very knowledgeable! So happy to have him!

Unfortunately we had to move on from this office. From a…read moreparent view, you want what's best for your child. We came here for Dr Simmon expertise. Dr is knowledgeable, but we were coming in as recommended every 2 months and without accepting insurance it started to feel more of a business priority then what may be best for my child. Luckily we live in the south bay and there are specialist options for parents.

Ive always had an easy time getting appointments and Dr Bovy is amazing. I highly recommend.read more

Dr. Hartman is one of the finest and most knowledgeable doctors I've seen in my lifetime. From…read morebedside manners to patient care, Dr. Hartman and his assistance Jared made me feel like I'm a VIP! If this is how they treat everyone, then consider me blessed! What an amazing experience. They are now my eye doctors for life. Please don't look anywhere else, they are the ones to go to. PS: Dr Hartman has great sense of humor and he kept the atmosphere light, while the tests done were of grave nature. I'm lucky to have gotten a chance to be his patient. He's simply... the best!

Dr. Chen may be a competent doctor, but he does not supervise his employees. If you have a problem…read morecaused by one of his staff, he will not even talk to you about it, much less fix it. To him, you are just a pair of eyeballs, not a real person.

I have been a patient of Dr. Chen's for several years and have always received outstanding service…read morefrom him and his entire staff. In particular, in the past year, Dr. Chen performed two cataract and two eyelid surgeries on me. Prior to the surgeries, he clearly explained the various procedures including risks, likely outcomes, details of the surgeries, and recovery/follow up steps. The surgeries themselves went extremely well and the results were even better than I had hoped for. For the first time in thirty years, I did not need glasses for reading and every day tasks. This was a major improvement in my quality of life. In addition to his impressive professional skills, Dr. Chen has always exhibited a sincere commitment to my personal well being. I strongly recommend Dr. Chen to anyone seeking the highest quality eye care.

Wonderful work taking care of my husband's eyes. Their doctors are pleasant and…read morehelpful....especially Dr Pratt, Dr Godiwalla and Dr Patel. Office staff is very helpful also. I would recommend you to check them out. You will be glad that you did it.

Horrible customer service. For the last 8 days , I was trying to call their office. They don't…read moreanswer any calls. It keeps transferred to call center ( most likely outside the U.S. even call center can't reach the eye center office. Very disorganized and understaffed. They numbed my eye before Dr. Reviewing the results of eye pictures. No shot needed and there was no need for numbing!!!

This was an emergency visit due to unforeseen circumstances. All the personnel and doctors here…read morewere very efficient in helpful making sure my needs were met. Thank you to the staff for the care they provided giving me advice and reaching out to my neurologist to make sure the best steps were taken.

In contrast to their Sherman Oaks office and Burbank eye surgery center, this eye care location is…read morea notable disappointment. The environment feels disorganized and the level of professionalism among staff is lacking. Interactions often come across as uncommunicative and at times dismissive. Basic courtesies, such as making eye contact, addressing patients respectfully, and maintaining a welcoming demeanor, are inconsistently demonstrated. Overall, both management oversight and customer service appear to fall short of expectations. That said, the physicians themselves are pleasant and approachable. However, their schedules seem overbooked, and appointments are often brief, with limited time dedicated to each patiient. We waited over two hours for a 3 minute check with a doctor! Beware, parking in the structure is $14.

We walked in around 9am. but was seen within 10 minutes! There is a mask dispenser that all…read morepatients were wearing inside the main waiting room. My husband had a chest cough. Dr Vance Washington, per my husband was super nice and thorough. He took his time to rule out other possibilities of infection or diseases and reviewed my husband's medical history. My husband was very pleased and impressed with this UCLA Immediate Care office. P.S. as a follow up to my husband's appointment Dr. Vance Washington emailed and asked how my husband was feeling. That is true patient care! Thank you!

I always have luck with the nurses and the wait times but the doctors are always the worst. One…read moretime a doctor touched/examined my foot and didn't wash his hands after. Another time I had a doctor named Venus who repeatedly asked if I had guns in the home, if I was going to harm myself or others after I told her I was emotional about feeling like I was going to have a heart attack because I have a baby now and it's very important I stay alive. She responded "well do you wanna be alive?", just completely not understanding my fear or my repeated desires that I would prefer to be alive. Her parting words were to give me a hotline number if I felt I was going to harm myself even though I had made it abundantly clear that again, I wanted to live and was scared I was dying. And thirdly I had Dr. Lee who I am convinced is just a robot. He had the compassion and empathy of a toothpick and when I tried to just express a concern, he mansplained seven times in a row that because I don't have those symptoms now he wouldn't prescribe anything. No shit! No acknowledgement of understanding my feelings or medical history, just gave me robotic, repetitive responses.

I came to UCI for a second opinion on multi focal lens cataract surgery. The experience at UCI…read moreblew away the first place. UCI Medical eye institute in Irvine (love the free parking thank you!) gives a tremendously thorough exam, and Dr Garg spotted the real vision issue that Dr Sedri of Newport Beach Eye Institute completely missed. They both were provided with the exact same classic symptoms: "really blurry in the morning improves after 1 to 2 hours." UCI intake asked every detail of my health and two Doctors reviewed all my symptoms - refreshing! All the staff at UCI were so energetic and you can tell they love their jobs and their patients. So grateful God orchestrated a second opinion - I was not planning to get another opinion just happened organically from a conversation at a church dinner with my friend a retired emergency room Dr who is also getting cataract surgery. I HIGHLY recommend seeing UCI Dr Sumit "Sam" Garg. He saved me from the wrong surgery, wrong lens, and horrible. unnecessary expense. UCI is one of the few places in Orange County that is not a cataract money grab mill. If only every doctor would take such care for the well being of their patients. Also UCI is quite a bit less expensive than the 4 quotes i got from other Ophthalmologist, about 1/3rd less m, for multi focal lens or EOD lens. Turns out i am not a good candidate for multi focal due to a genetic, progressive eye disease, cornea epithelial dystrophy aka Fuch's Dystrophy. See attached photo of tge back of the cornea lining. Also my cataracts are mild to moderate, NOT one grade less the severe! Quite a different story at UCI!!! They are soooo amazing. Dr Garg of UCI took great care and time to explain his plan to improve my vision. Maybe cataract surgery down the road, and due to my condition, definitely not multi focal lens which would exacerbate its weakness of night time lights halo effect. Everyone talks up cataract surgery as it is the most common surgery performed. However, it is still surgery and the outcome affects your most precious eyesight! Go to the best. I wish all the Ophthalmologists in Orange would be as conscientious as Dr Garg ( and the other you woman Dr at UCI who also examined my eyes.) I'd give them 10 stars if I could. Best to all who are seeking better eyesight and taking the time to read reviews.

my son was referred to this office for a baseline exam in Pentacam exam. I explained that we would…read morebe a cash patient since my son has Medi-Cal and really needs to see a eye specialist. They said they would have to call me back with a cash rate. They never called me back. I called back four times and on the fourth call, I was finally quoted $710 for the first visit out-of-pocket. Cash when I asked what the regular rate would be they said $1137. i'm so upset. I want to cry.