Had a sewer backup while doing a jetting and the plumber called Cleveland Water & Fire Restoration…read moreto come help. They took lots of pictures and set up fans and humidifiers until the cleanup team could come out. Billy Luke and Leon came out today and did amazing job getting all the sewage and sediment out. In 3 hours They disinfected and sanitized, tore iut a wooden storage unit, ripped up damaged flooring, through out damaged items and carted it away. Everything is being handled through my home insurance by this company and I don't have to do anything once I field the claim. Highly recommend!!

In order to best understand how horribly scummy this company is, let's understand the background…read morefirst. I am a first time home buyer, who just bought a house in august. We realized we had a hole in the roof of an addition on the house towards the end of October. Water leaked in through this hole, soaking the frame within and finally leaking through the ceiling of the addition, which is when we actually noticed it. Unfortunately, by this point, the damage was done. From October through nearly the end of November, I was frantically calling contractors and roofers everywhere to get someone to fix all of this. Some would fix the roof, but couldn't fix the inside. Others would fix the ceiling but wouldn't touch a rolled roof. Eventually, I stumbled upon Keselman Construction Group, who said they would fix it all. And they suggested I also work with Cleveland Water and Fire Restoration - the worst partnership they have ever made. It all started out like a typical sales person pitch. The "first responder" would come out and take a million pictures, with the moisture meter and infra red camera to show me how much water damage I have everywhere (in this room and the garage that shares a roof). But it felt as if he didn't actually know what the workers were going to do, because he told me that CWFR would be able to demo things and haul all of the damaged items away. (They apparently don't do that btw, or at least, they workers they sent out said they don't do that) So he writes me a quote for $3500, and strongly advises me to open a claim. He pushily reassures me that insurance will cover everything and that they have a team dedicated to ensuring they get paid by insurance. So I open a claim. Worst mistake ever - because now they are going to rob us all blind. Here is the timeline following all of that mess: They send out first truck. The workers check it out and say they can't do anything because the hole isn't sealed. They also tell me they don't demo stuff, and probably won't be able to do anything in the garage. They leave. KCG seals the hole, I ask for a new quote because some time (2 weeks) has passed from the initial quote and the damage doesn't actually look that bad. CWFR comes back with a HIGHER quote of $5000. Mind you, nothing new has happened or changed for them to come back with an even higher number?! I call doug blake to discuss this new quote, to which he haughtily states ""I don't see why you're upset, insurance is going to pay for it." (tbh this is very rude and dismissive and not good customer service.) Whatever, I am tired of arguing and my house being a mess, so I let them come. They stated I had all this water/dampness in the inital quote in my addition and the garage, and yet all they addressed/mitigated was this 5' by 8' area in the addition. (see picture attached) How much do you think this would cost? For a little bit of 'antimicrobial spray' on the beam and in the garage, two fans, a dehumidifier, and an "air scrubber" that all ran off of MY electricity, they charged $4415. They didn't do anything else. If I were to do this again, I would've taken just a little bit longer to do more research as there are other water mitigation and mold removal companies that do a better job with communicating amongst their coworkers and respectfully with the customer. I would give this company negative stars if I could.

These gentlemen came and moved both my washer & dryer out within 15-17mins no damage! They are true…read moreprofessionals & I'll definitely be recommending them to everyone. Everything went perfectly, i cannot thank them enough !! I wish I could leave a thousand stars! Ejiruieowjsneburieksnshtuirlwnabhfiekwm thieves the ehrbeueb

I had been putting off getting a few large items out of my house because it just seemed like it…read morewould be a hassle. But yesterday I finally reached out to Ohio Junk Force & had a reasonable estimate & an appointment time set for the next day! They let me know when they were on the way, & when they were here, they were extremely polite, professional & friendly. They took care of the items, (including one heavy, awkward item out of my basement) quickly & efficiently. Such a relief to have everything gone! And to know they will try to keep the items out of landfills if they can be donated or used by someone. Love that! Definitely will be my go-to for removing stuff that needs to go!

I contacted mike to help us dispose of an old wooden swing set. He and his crew were quick to…read morerespond and very professional and had excellent communications about their arrival that day via text. I would recommend them and use them again. Thanks! -Dave in Avon Lake

Wonderful to work with. Prompt and efficient. I merely had to point and say I'll keep it or no take…read moreit. The reason I chose Mike's hauling services was because Mike's Service promised to give whatever was usable to Goodwill. I didn't want everything to wind up in a landfill. I highly recommend Mike's.

Great experience. Good communication and immaculate responsive service. Very smooth transaction…read more Reasonable cost.

I was looking for a 10 cubic yard dumpster. Greg was so helpful in getting the dumpster ordered and…read morethe delivery scheduled. He was friendly, knowledgeable, and efficient and very willing to answer my questions. The dumpster was delivered and picked up on time. Care was taken to protect the driveway. Frank, who delivered and picked up the dumpster, was very patient, explaining how to open and secure the tailgate door. The cost to rent the dumpster was very reasonable. Having the dumpster for 10 days allowed us to have 2 weekends of work. I highly recommend Bin There Dump That, Northeast Ohio.

This is my first time using a professional cleaning service. I just purchased a home and requested…read morean employee to come out and give me quotes for carpet cleaning for my whole home as well as duct cleaning. Before talking to Sean I planned on calling around to get pricing and more. After talking with Sean I didn't want to call anywhere else! He helped me out tremendously and was extremely knowledgeable and professional. I will be using Marks cleaning service from here on out because of Sean's hospitality!

A shout out to Mark's Cleaning Service!!! This is a great place!!! They have cleaned my carpets to…read moreperfection several times!!!! They have also cleared the air ducts in my house. The air ducts are now very clean and there is no dust in my house!!! The young men who cleaned the air ducts were very polite and conscientious about cleaning. Way to go, Mark's Cleaning Service!!! Another bonus is that this is a locally owned business.

I recently hired AdvantaClean of the West Side to perform mold remediation. The workers were…read morefriendly and diligent. They did well with the basement. There some very tough areas and they took their time to get it cleaned up. It was when they began the dining room that left me dazed. Part of the remediation was to remove plaster from walls where mold may have been growing behind the plaster. Almost all exterior walls were identified on the first and second floors. Given the condition of the house, I agreed. I thought I was hearing just plaster breaking up, but when I inspected the work they had done, I told them to stop. Beneath the plaster was tile block, which they had broken up and exposed the exterior brick walls of the house. If I had allowed them to continue, I couldn't have afforded to have the house put back together and would have lost the plaster crown molding. They made it clear they weren't familiar with this kind of wall construction. After I insisted, it was agreed no more walls would be broken up without my approval. It was left at "It's your house..." In my opinion, the mold was superficial in most of the first and second floors and was removed by scraping off the paint and sanitizing. I was okay with baseboards being removed and sanitized. It's the fact they felt compelled to continue with wall demolition on unfamiliar construction, starting in an area that had the least chance of having mold behind the walls. The company would do well to stick with newer homes where they are familiar with the construction methods and instruct their workers if they get into something unfamiliar, to stop and have it evaluated before continuing. Very costly lesson on my part. Just a quick update and some pictures. I had a general contractor look at the damage and he simply couldn't believe it. He said this is the supporting structure of the wall and it will be very costly to repair. You may want to look for another company if you have an older home.

Drew and his team did a fantastic job getting rid of the extensive mold problem in my new home and…read moremaking it a healthy environment to live in. It was a big job lasting nearly two weeks, and included major demolition in my basement, removing all the old carpets throughout the house, and cleaning all the duct work. Plus all the other scrubbing, sterilizing etc. I am so pleased with the result and highly recommend them to anyone with a concern about mold in their home.

Horrible customer service tried to make an inquiry with the owner or whoever was in charge about…read moreproducts and services. Extremely rude and unprofessional not sure who talks on there business line like that but. How you treat people who want to spend money with you or even strangers says alot about you as a company.

The All 4 You Cleaning team was polite, descriptive, and left my house spotless! I did the deep…read morecleaning, and as soon as they left, I recommended them to my friends and family.

Absolutely the easiest service I've ever used!! They were on time, removed my furniture within 5…read moreminutes and the price was spot-on. I will definitely use them again in the future if needed!!!! A++

Excellent, friendly, and quick customer service. The crew they sent out was super friendly and made…read moresure to check with us to see that they got everything before they left. Would definitely hire this company again!