We are visiting Gallup for the day as we head to Phoenix for the remainder of the week, and we…read morefound Fratelli's on Yelp. AMAZING! When we arrived at 6:30p the parking lot was packed - and on a Wednesday! We waited for about 20 minutes and then were seated. We started with the spinach and artichoke dip, which is served with warm baguette slices - perfection. For entrees we had the meatball linguine and the chicken Parmesan- meatballs are house- made and were so flavorful, chicken on the parm was crispy on the outside and juicy on the inside. Entrees are served with a side salad and their ranch was to die for- so thick and creamy. For dessert we had the chocolate gelato, which was the cherry on top of the meal. Yum! The place stayed busy until we left around 8 - a big party was waiting to be sat. The staff are very hard workers - they were busting their butts all over the restaurant for the duration of our meal. Our server (we didn't get his name, unfortunately) was wonderful. Highly recommend, and if we're ever back in Gallup, we'll definitely grab another meal here!

We were served undercooked pizza--twice--and it completely ruined our dinner…read more On the very first bite, I could feel that the dough was sticky and raw. When I checked the pizza, it was clearly undercooked, so we sent it back. We expected it to come back properly cooked, but unfortunately that wasn't the case. When the pizza was brought out the second time, it was still doughy and undercooked. I took photos of it, and they show multiple different slices--all of which had the same raw, gummy texture across the entire slice. This was not just one bad piece. Because of this, we didn't even get a chance to actually eat the pizza. That was our dinner, and we ended up leaving without being able to eat it. What made the situation worse was how it was handled. The manager insisted it was "ranch sauce" and claimed the pizza was cooked thoroughly, which is simply not accurate based on both the texture and appearance. I was also told I was the only person to complain, as if that somehow made the issue invalid. Regardless, we were served undercooked food--twice. They offered a $5 discount on a $21 pizza that we couldn't even eat, which did not feel like a fair resolution. Very disappointing experience overall--not just because of the food, but because the issue was dismissed instead of taken seriously.

They Have Beautiful cakes and the employees are always so nice and friendly. The manager Twanna is…read morethe Best. We love Baskin Robbins on Starring lane. It's also always so nice and clean with festive decorations.

We decided while passing through Gallup to stop at the Baskin Robbins for some ice cream to…read morecelebrate my wife's birthday (Oct. 23rd). The owner was behind the counter and immediately greeting us, offering a taste of any ice cream if we wanted to taste it first. When we told him that it was my wife's birthday, he immediately offered free ice cream for her even though we do not have a Baskin Robbins membership account. They were very friendly and he even brought his wife out from the back to introduce her to us. We had a great time and appreciated the personalize service. I highly recommend this establishment.

Met the owner Angela and her son Emilio. Emilio surprised us with a delicious cafe con leche. Lunch…read morewas delicious (I loved the toasted rye bread) and we enjoyed speaking with these two. What a cute place that you wouldn't know is here, inside the Cultural Tourism Center. Yummy! Would love to come back

Happened into this place while visiting family in Arizona, we traveled through Gallup NM and…read morestopped in. Met the owner Angela and her son who made us a great Cafe con Leche and the sandwich I had was delicious. Such a great place to relax and have some good food, the place is in the old train station building and the town's historic district off old Route 66. All the staff we met were polite and will return when we go back through.

Corn muffins came out cold. Chicken breast had no bones (maybe cuz it was processed?) & was over…read morefried/ hard. Had to ask for butter & ketchup twice. Then ordered the Coca-Cola cake to go (w the ice cream in a separate container). Server came back and said the manager "caught" her putting ice cream in a container & told her she couldn't give it to us, to go. Said that was "against the rules". And I couldn't have it to go. So even though I'm paying for the whole desert, I wasn't "allowed" to take it with me. I'M SORRY!!! WHAT!!?!?!?!!!! The server felt bad, so she "took the ice cream off of our bill". Well, ma'am... Miss "manager," have you ever had chocolate cake with NO ice cream???? Welp - that's like saying "you can't have syrup with your pancakes - butter with your roll- and apparently... HOT corn muffins with your meal!" So yeah, wasn't going to even give a review..... until the ice cream police told me not only were they not going to let have the ice cream.... But I was going to have to pay for it, regardless! So NOPE! Won't make the mistake of ever going here again! That's the most ignorant thing I've ever heard of!! Looking for all of the socials to post this most ridiculousness to!!! Do better Cracker Barrel!!!

I was impressed with my food (picture) but my mom's homestyle fried chicken sandwich with mayo…read moreadded and pickles removed was 10/10

My kids and I wanted some ice cream so we decided to try DQ here in Gallup. Other DQs we been to…read morewere in ABQ, PHX, TX AND in CA. They were all great service. (Rolling eyes) we just barely walked in, a few moments in, the clerk said "well, order when you're ready I guess" (such bad attitude and animosity) I would understand if it was packed and if they were super busy but it was almost as if they were annoyed we were there. (At 7ish pm) I ordered, the lady was rude and kept walking away. We were waiting for our ice cream and decided to buy some frozen popsicles from the freezer. I placed it on the counter and the clerk rolled her eyes. (Again, like she was annoyed) so the total came out to $16 and change for 6 popsicles. I read "16 ct" on her register, so I asked "is this a 16 count? Oh no!" And she replies, "no, it's $16! Can't afford it?" Ugh!!!! I paid for the popsicles and walked right out. I can't stand rude employees. She had the nerve to say "(hands over receipt) survey on bottom." After all that attitude! SMH

They did not serve the full Dairy Queen menu. The staff was not friendly. The place was not clean.read more

Same friendly customer service once again. It's refreshing to go into a vibrant place that has…read moreyouthful energy. We had our usual treats inside the parlor. It's one of the best attributes of Baskin Robbins...they have seating inside and out! Who wants to go get an ice cream and go sit in your car? Sorry not sorry... until next time my Gallup BR! Thanks again for keeping a smile on us here loca

THE WORST Employees!!!! Do not stop here go eat somewhere else, walked in and the girls were just…read morehanging out not a "hello" or "one sec I'll be right with you" nothing. Both girls were seriously just talking, the service was ridiculous but they blamed it on lack of owner support for not having all items. We got our stuff and left and they went back to talking. As we drove away we noticed there was a 6 car waiting line in the drive-thru and they could careless.

Super cute! Amazing service and fun, 50's diner. Everything was really clean, too…read more Thanks for the nice lunch!

So glad we stopped here on our way through New Mexico. The food was really good with generous…read moreportions. The staff were really nice and friendly. My husband had the green chili chorizo burrito and loved it! I had the Route 66 French Toast plate and it was great. Excellent bacon and sausage.