Wow. I have to repsond to Austin Mom C. lashing out at comments I made concerning my child's…read moreexperience at this preschool. This person is the President of the Board of Directors at Butterfly Christian Preschool and clearly thinks I am not entitled to have an opinion on the re-enrollment policy nor to share it with others. It's important to note that not a single other preschool in Westlake has such a disruptive re-enrollment policy. That goes for Westlake Methodist, Park Hills Baptist, Westlake Presbyterian, St. John Neumann and though not Westlake, Good Shepherd Episcopal. If you want your child to adapt to a preschool schedule and develop friendships with their cohort for years only to have it all yanked away then this is the preschool for you. Clearly the focus is not on the child with respect to re-enrollment, right Austin Mom C.? I can assure you my child will no longer be a student at this school once their MWF experience comes to a screeching halt in May. I might add how unprofessional it is for the Board President to question the decision to let my child finish out the school year. I've never heard of a Board President (or Board member for that matter) encouraging a family to withdrawal from a preschool. Interesting. Board President Austin Mom C., would you prefer that I turn my child's world upside right now rather than wait until fall?

Loved the three program Ms. Kerri is a great teacher. My daughter loved the program…read more I only wish they had more choices in the fours program, they only have 4 day or 5 day program no 2 or 3 day choices.

Update in response to Primrose Westlake Hills' reply:…read more I am adding this update to correct factual inaccuracies in the school's response to my original review. Texas Health and Human Services Child Care Licensing did identify violations of applicable rules and law at Primrose School of West Lake Hills. I have attached the official letter from the State of Texas confirming deficiencies were found and that follow-up is required to verify corrective actions. Additionally, the statement that the school was unable to reach me is incorrect. I was responsive by both email and phone, and did not decline engagement. I stand by my original review. Original Review: Our family does not usually write public reviews, but the recent changes at Primrose Westlake have been significant enough that I feel it is important to share our experience. We were happy with the school for a long time, but everything shifted very quickly when the franchise owners opened a new location. Many senior staff and administrators were moved to that site, and a large wave of remaining staff resigned soon after. The result is a school that feels unstable and understaffed, and this is entirely due to administrative decisions. The teachers who remain are genuinely lovely. They work hard, they care about the children, and they are doing everything they can in an impossible situation. The problem is not the teachers. The problem is that they have been put in an environment where they cannot succeed. Class sizes are high (24 x 3-year-olds with 2 teachers), ratios are stretched, support is inconsistent, and the overall structure feels chaotic. Both the teachers and the children deserve far better, particularly for the price of enrollment. In one year, our child cycled through four different classrooms with more teachers than we could keep track of. In the same week, our child was left visibly ill all day with a high fever that went unnoticed until pickup, and another child suffered a broken arm with limited explanation from staff. These are not minor issues. They are symptoms of larger problems with supervision and oversight that stem directly from administrative choices. We pulled our daughter out on an emergency basis immediately after that week occurred. It is deeply troubling to see a school decline so rapidly after a leadership shift. The focus appears to be on expansion rather than on maintaining the safety and wellbeing of the children already enrolled. I truly hope Primrose Westlake corrects course and gives these wonderful teachers the support they need, but at this time I would strongly encourage parents to be cautious about enrolling.

We have two children as a students in primrose school of west lake. They absolutely love their…read moreteachers and environment. As a parents we love easiness and flexibility that school provided us with . Not making big fuss on drop off time or pick up . We love that they have kitchen on site and provide all food for kiddos . In additionThey make sure to bring a lot of other activities to their premises ( soccer, dance, tumbling..) so we don't have to drive kids to other locations to get them to enjoy all of that . Overall just easy welcoming school system

Our son started this year in the PK2 classroom. We did our homework and there are no other…read morepreschools like it. The ratios are SO small. He has 6 other children in his class with two teachers. His lead teacher has a masters degree in education and many teachers have advanced degrees. Kiddos experience enrichment activities during the day like music, cooking, spanish, and sensory. The hours allow me to be a working parent and have full-time care. His classroom is outfitted with things that are important to us- natural materials instead of plastic, lots of books, and open-ended play spaces. Yes, there is a year-long commitment required to attend but honestly, that was a selling point for us. It means his classroom community will stay the same the entire year and we will not experience the constant reshuffling that happens at "typical preschools". I work in finance and appreciate that, unlike franchise preschools that struggle with revenue fluctuation (i.e. 30-day cancellation policies), this preschool is operating with predictable and sound financial backing. Best decision we could have ever made for our child. He is loved. He is happy. I couldn't recommend this preschool enough.

We toured this preschool and they seemed to have lots of nice outdoor space, but it was summer and…read morewe were not able to meet any teachers. Even though they seemed very much in a transition phase due to the change in ownership to Trinity, we wanted to try this preschool. About halfway though the online enrollment paperwork, they sprung a year-long commitment on us (and an optional insurance policy that costs hundreds of dollars to get 60% of your money back). Most of the staff members seemed nice, except one who assumed I was a first time parent who didn't know how this is supposed to work. (Note: We are not first-time parents. With our older child, we had to move a couple times and attend multiple preschools in multiple states, and none of them required more than a 30-day cancellation notice.) I understand you are trying to conform to Trinity, but this is not yet a Trinity experience, and a year-long commitment for a 2-year-old who hasn't even met the teacher yet is not normal or reasonable. Another note if you are considering this school: Currently a child has to reapply to Trinity for Kindergarten. No guarantees that you'd get in. If they would bring their cancellation policy in line with every other preschool we have toured, we would consider them, but for now, we are exploring other options.

We highly recommend Guidepost Montessori Westlake to any family looking for a nurturing and…read morehigh-quality Montessori toddler and preschool program in the Westlake / Austin area. Our son has been attending Guidepost Montessori Westlake since he was 18 months old, and now at almost 4 years old we couldn't be happier with our experience. Our son has a big personality and can be very energetic, and the guides have always met him with incredible patience, kindness, and understanding. We've seen amazing growth in his social skills and language development, and he has become much more confident communicating with both children and adults. A very special thank you to Ms. Angela and Ms. Jacqueline. They are truly wonderful guides who care deeply about the children. Their calm, nurturing approach has made such a positive difference for our son. They were also incredibly supportive during potty training, approaching it with patience and encouragement, which made the process so much easier for our family. The school environment is beautiful, clean, and thoughtfully prepared, and the administration is always organized, responsive, and supportive. We also love the enrichment programs offered at the school like Kinder Dance, piano lessons, Spanish, and sports, which give the children wonderful opportunities to explore different interests. Most importantly, our son is happy and excited to go to school every day, which says everything. We feel very grateful to be part of the Guidepost Montessori Westlake community. Parent perspective: "As a parent, there is nothing more reassuring than knowing your child is safe, respected, and truly cared for every day. Guidepost Montessori Westlake has been an incredible place for our son to grow." If you're a parent looking for a thoughtful, patient, and well-run Montessori toddler or preschool program in Westlake or Austin, this school is truly a special place for children to learn, grow, and thrive

We have been extremely satisfied with the care and attention our son has received in the two and a…read morehalf years he has been enrolled here. Activities are well thought-out and there is ample time built into each day for arts & crafts, reading books, playground time, and other activities (and oh yes, the all-important nap!). The staff-to-child ratio is higher than what we have seen at other daycares and the current head of school, Courtnee, has gone above and beyond in getting to know each child and their parents. One benefit to a Montessori model is having mixed age classrooms. Especially with the toddler room (18 months - 3 yrs), it provides the opportunity for younger kids to see behavior and action modeled by older kids, particularly with potty training. Our son can see children of the same age or slightly older go through that step and I think it has taken out much of the anxiety. He has picked up good habits such as helping to clean up and put things back, sharing, and being kind to others, and I am confident he is safe, well cared for, and growing while at Guidepost.

Amazing school. I could not love a school more of I tried. Send your children here immediately. It…read morehas been the best thing that has ever happened to our little family (2 boys ages 3 & 5). Our 5 year old is already completely fluent in Spanish and loves going to school every single morning (as does the 3 year old). We have been with the school for about 4 years now and having to move on for first grade at another school makes me want to cry just thinking about it. Our family truly loves this school and everyone who runs it.

We send our daughter to ypw.. the staff and teachers are the best .. I can not say enough about YPW…read moreother than we are truly blessed to have them help take care of her!

It makes me sad to have to write this review but I'm hoping what happened to us at the Children's…read moreCenter of Austin, Westlake doesn't happen to another family. My son attended the Children Center of Austin, Westlake location from mid January to mid April, 2024. He was 6-9 months old while there. Our top priority has always been the safety and well-being of our son, yet incidents underscored our concerns regarding his safety while under the care of CCOA. Our son was diagnosed with severe food allergies and had a few occasions of anaphylactic shock. Luckily never while at daycare but for the third time in a month, our son was placed in a different classroom without us knowing, the substitute teacher was NOT aware of his anaphylactic allergies and did NOT know the location of his Epi-pen. Senior management's response was to keep changing policies with the latest one being that they wanted his Epi-pen to be located outside the classroom, such as at the front desk or office, but there were many occasions when we've arrived and found no one at the front desk or office -- this left us deeply troubled and indicated a sever lack of understanding about the urgency of anaphylactic allergies. Furthermore, the continued misidentification of our son as another kids name by staff members added to our concerns. This oversight continued to reflect a lack of attention to detail. Senior leaderships response was 'we can understand the teachers continued mistake as your son and the other kid do look similar.' The similarities are that our kids both have the same eye color and hair color. There were MANY other smaller issues: sent home wearing other kids diapers and clothes, terrible diaper rash on multiple occasions (even after raising concerns from our doctor to Senior Management), using other kids diaper cream on our kid, photos loaded to the app that were not our child, misrepresentation of what our kid ate listed on the app... the list goes on. We exhausted all avenues in attempting to resolve these issues with Senior Management but unfortunately, issues continued to arise, leaving us with no choice but to prioritize our son's safety above all else and leave. We cannot recommend this school as a safe environment for children. The evident deficiencies in leadership undermine their ability to create a secure and nurturing setting. Until meaningful changes are made at the leadership level, we fear these issues will persist, ultimately impacting the well-being of the children under their care.

I would strongly suggest staying away from this facility at all costs. In the less than one year…read morethat our daughter attended this school, the following occurred. * A teacher instigated an altercation with a parent with absolutely no recourse from school management. * 9/16/22: I witnessed an assistant alone with 8 children, screaming at one child in his face to sit down or she would make him sit down. The "solution" was for this assistant to never be alone with children again and she was "coached". I subsequently witnessed this assistant alone with children again on 9/23/22 and she was ultimately moved to another age group on 9/30/22. One can only assume so that I wouldn't witness her interacting with children alone again. * Marked disorganization and inconsistency within the jellyfish room specifically. * Our daughter was bitten twice. * Our daughter sat in soiled diapers for too long resulting in painful diaper rash, even complaining to her dad on occasion at pick up that her booty hurt and she really needed her diaper changed - something she's never asked for until our time at CCOA. * I've picked her up twice with pus pouring out of her ear that teachers did not notice. * I witnessed a teacher wipe our daughter back to front on several occasions (this did not improve even after I brought it to management's attention). * The jellyfish classroom had two teachers abruptly depart without notice. * Numerous personal items went missing despite being labeled with our daughter's name. * Numerous items that were not our daughter's were sent home with her. This shows the disorganization of the room. * Labeled children's bins in the wrong cubbies with wrong personal items in them. Again, showing the disorganization of the room and of the teachers this school chose to hire. * Unclear and inconsistent instructions for splash pad days leading to miscommunication and frustration. * Very rare (less than once a week) photos of our daughter despite repeated pleas for frequent pictures. * A few months ago, I witnessed a mother drop her infant off with a teacher who was strolling the other infants around in the large multi-baby stroller. The teacher said that she would just hold the baby because the last available seat had a broken seatbelt. When I came back around the corner after dropping our daughter off, the mother was gone and that baby was "strapped" into the broken seat. Unacceptable and dangerous. Again, choose another daycare provider for your children.

It is Shangri-La for kids! Peaceful, nurturing and happy atmosphere! My grandkids love it. The…read moreteachers genuinely love the kids and encourage them constantly.

I love Habibis! My son is always asking to go to school, even on the weekends. They have created…read moresuch an involved and close-knit community where I feel certain that my son is cared for and loved when I'm not there. The environment is different than any daycare/preschool I've worked at or visited. I love that they encourage social-emotional learning, independence, and creativity in the kids. I wouldn't want to send my son anywhere else! I feel really lucky that I stumbled upon Habibis.

We have had a wonderful experience at Child's Day. Neil, the owner, is usually present and always…read moreattentive to what parents may need, which creates a great sense of trust and open communication. A special mention to Autumn and Amy, who cared for our son from when he was just 6 months old. As our first child and still so little, their nurturing care and attentiveness gave us peace of mind while working, knowing he was always in good hands. We are very grateful for the care, dedication, and warmth provided at this daycare, and we would highly recommend it to other families.

We love Child's Day! I can't say enough good things about the staff and teachers here that make…read moreChild's Day a loving, caring and nurturing school for our child. He enjoys it so much and I feel so comfortable leaving him in the care of such loving and wonderful people. He is always learning something new and grows each and every day with more knowledge and confidence. I genuinely can feel the love and care that goes into each student here and am so grateful to everyone that makes this school such a special place. The teachers prepare mindful and very thoughtful activities for the students and also because of the low teacher to student ratio, the teachers can really get to know each student on a level that I haven't seen elsewhere. Everyone is so thoughtful and kind and I cannot recommend Child's Day enough.

My little has been at this school for the past 2 1/2 years and has been provided wonderful care of…read moreby their loving staff. Would recommend to anybody who wants a safe, fun, play centered daycare. She is now about to start kindergarten and it will be bitter sweet to leave but she has been given the foundation she needs. I will be forever grateful for "her tribe" that has nurtured her through her toddler years.

We love this school. Last spring we started our son at a highly rated daycare school that was…read morepretty expensive and although we loved the teacher nothing about dealing with the school or director went smoothly. We moved our son to child craft and were a little hesitant at first with the price being significantly lower than the previous and just not appearing quite as new or fresh I could say. We love love miss rachel and my son is happy here. He isn't nearly as aggressive at home as he was with the other school and has learning to communicate better and follow direction better and he just loves the playground so much too and they do full on potty training too so the months of stalled potty training at his last school and two months of being at this one and at home training he is almost 100% trained aside from nighttime.

My child currently attends, and I have a feeling that she's the "zombie" a previous reviewer spoke…read moreabout in the 18-24 month class. My child is special needs, and has a developmental delay. The teachers have always been really great about participating in her therapy, and even taking the suggestions the therapists give to help all of the kids in the class learn more independence and self sufficiency. They've made the necessary accommodations where and when needed, and I know that they love the kids under their care.

This place, if it hasn't already, needs to be shut down. When my son was there a few of the kids…read moreactually came Home with strange bite marks. Long story, but we found out later that they were actually from rats. Yes you heard me right. Some of the teachers told us privately that they have been putting poison out at night. Fabulous. Do not under any circumstance send your child there. I could go on and on but I don't wanna waste anymore time on them.