We hired Juliet Jones to refinish our cabinets in 2016. She was asked to match the color to the trim color used throughout our home.
First, the experience was quite unusual. She was disorganized, a full blown introvert not wanting to speak to us, and most unusual at the end of the day she simply dropped her wet brushes and walked away - without saying she was leaving. Very strange. Every evening we would have to clean up after her, move her materials from in front of our refrigerator, and just wonder how her strange personality appeared so normal and a gifted decorator online. Finally, after she was done we noticed the color did not match our trim color. She left a can of paint behind with the numbers and store name. WE called and asked if it matched our house trim colors (gave them our numbers) and they said it didn't. To be fair, her husband stepped in after we raised the concern and sent us a check to settle the matter.
Over the years the paint would easily chip off, flake, and we found numerous runs. Fast forward, now 10 years later we decided to repaint the cabinets. What was found is very upsetting. The toe kicks were never sanded, never cleaned of debris. We found them rough like sandpaper. When the paint she applied was sanded in preparation for repaint, it came off in sheets. The underlying cabinets were never sanded in many places, which caused her application to come off in sheets and large strips.
The worse part is that we recall she bragged about being the teacher of others to instruct them how to properly prepare and paint cabinets.
Judge for yourself if this is the kind of experience you want. WE paid thousands of dollars and now firmly believe she is unqualified, does not know how to properly prepare surfaces to be painted, and is just a strange person without regard to her customers' homes and needs. read more
