Fantastic service. My home sparkles. Marilyn is awesome. She notices the little things. I highly…read morerecommend her.

The cleaning staff is courteous and professional. The major complaint is the Management will not…read morereturn phone calls. The cleaning staff continues to turn wall plugins upside down creating a large oil spill on the floor. This has to be cleaned up after we arrive home. The last time this happened on 09-22-2026 we came home to a burning smell. The oil had dripped into the element of the plugin. This occurred in 2 places in our home, and the paint was damaged as a result. Three phone calls to Olivia the manager have yielded no response, no return calls and the only person I have been able to reach gives me the same information that she will pass the information on to Olivia and that we have no other recourse than to wait for Olivia to return our call. Today I called and received the same information that Olivia is the only person that I can speak with. When asked the polite phone person stated she has no access to anyone in the company except for Olivia. This is very poor customer service. They would benefit from calling customers back when an issue is brought to their attention.

This is an update to a previous review of two stars. After complaining to Laura about the…read moreincomplete cleaning of my house, she came over and redid everything to my satisfaction. She told me she would talk to the couple who originally cleaned my house and let them know what they missed. I am more than satisfied and Laura will come back for the next cleaning herself ensuring the job is done right the first time.

My house is glowing! And doesn't smell like bleach! Laura and her team did such a fantastic job…read morecleaning my entire house, treated everything with kindness, very professional and all were so friendly. I literally don't want to touch anything it's so clean. Highly recommend...but don't take my time slot for our next cleaning!

BEWARE! I used Perfectionist Cleaning for window cleaning in April 2023 and had a great experience,…read morewhich is why I hired them again in April 2026. Unfortunately, this second experience was completely different. I was told they would arrive between 9:00am-10:00am, but after multiple calls throughout the day, they didn't show up until 3:00pm. The crew that arrived did not speak English, rushed through the job, and the quality of the cleaning was poor. I had to go back and clean numerous streaks myself, and there was still bird droppings left on several windows afterward. The worst part, however, was the damage they caused to four of my window screens. One worker even knocked on my door to ask my husband to help bend a damaged screen back into shape and force it back into the window frame. (You can clearly see their cleaning supplies in the background of the attached photo of window #1.) The screens are now bent and damaged to the point that several windows can no longer be properly opened because the gaps are so large that bugs and debris can get inside. One window will not open at all because the damaged screen is obstructing it. After multiple attempts to resolve the issue and request reimbursement, Perfectionist Cleaning claimed the screens were already damaged before they arrived. That makes absolutely no sense considering we could open all of our windows before the cleaning, and now we cannot. My husband also sent photos of the damage, and they responded by claiming the photos were of "different windows." We are honest Christian people who simply wanted our windows cleaned and instead ended up with damaged property and a company refusing to take responsibility. With a baby on the way, we cannot afford the unexpected cost to replace multiple window screens ourselves. After reading other recent reviews, it appears this may be becoming a pattern for this company -- damage customers' property and refuse to fix it. DO NOT USE THIS COMPANY!

I would not recommend this company at any cost…read more During our cleaning, the broke 2 blinds and ruined the finish on our kitchen cabinets. I called them and they were prompt to say they would take care of the damage. After multiple calls to get an update and two months later, no response. If you don't want to spend more money on repairs than the cleaning, then don't hire this company.

Kiona came to our home in Surprise this afternoon and in 2 1/2 hours cleaned both our bathrooms,…read moreour bedroom, our large kitchen and dining room and living room. She did all the items on our list. Kiona is a very nice young lady. Very Happy ********

I needed help to get my house back on track after some family tragedies. Brian was easy to…read morecoordinate with and gave timely and accurate responses. The cleaner, Bryan, did an excellent job with the parts of the house I requested to be cleaned and was very considerate. I would definitely request him again. This company was middle in pricing compared to the others that I got quotes from, but the value of having someone not judge me for my mess while taking some of the labor off my plate was worth every penny. I'll definitely be a returning customer.

Brite Spot Cleaning is AMAZING!…read more I'm a real person (not a bot!) and we were in the middle of a super stressful move when Brite Spot Cleaning came through for us. They were on time, kind, and incredibly thorough -- exactly what we needed. Their attention to detail and professionalism made such a difference during a chaotic time. We're so grateful and will absolutely use them again. Highly recommend!

This is the best cleaning service I have ever used! Great job! Definitely would use them again!read more

We have used their services 5 times now so I figured that it was a good time to do a review…read more All their employees that have come to our house have always been courteous and respectful and they have done a very nice job every time they have come to clean. I would highly recommend them if you're looking for a good and reasonably priced service. I also like that they have a store front where you can go and meet them and feel comfortable before you invite them into your home!

From the owner: Be it a one-time deep clean, or a recurring cleaning, we bring the cleaning supplies so that you…read morecan have one less thing to worry about. Our team of experienced house cleaners undergoes thorough training, background checks, and is fully bonded and insured. They bring professionalism, efficiency, and a friendly demeanor to every cleaning job, ensuring your home is sparkling clean and welcoming. We are a multi-award-winning cleaning company that is over 15 years in the making. Trusted by over 500 households daily nationwide, our track record speaks for itself. We take pride in delivering consistent, reliable cleaning services tailored to meet your needs.

Great work. Doesn't take too long. Very thorough. Team is flexible with scheduling. Using the…read morecompany monthly now.

I scheduled a cleaning appointment for my rental property, confirmed the date/time, agreed on the…read morefee, and even sent the address the day before so there would be no surprises about the location. The property is almost an hour away for me, and I drove there specifically to unlock the home and meet the cleaner at the scheduled appointment time. Right when the appointment was supposed to begin, I received a message saying she could not make it because the drive was "too far." This was disappointing because the address had already been provided in advance, and travel distance should have been considered before confirming the booking. I normally understand when emergencies happen, but after reading another review describing the exact same issue -- a last-minute cancellation because the location was too far -- this seems more like a pattern than a one-time situation. Professional communication and reliability are extremely important, especially when clients are arranging schedules and driving long distances. Unfortunately, this experience was a major inconvenience and wasted a significant amount of my time and money. This pushes back my rental turnover time. To your response: You knew the area our home was located days in advance, and the exact location the day before. Yet you waited until the time of our appointment to cancel because it was inconvenient for you. (Not because of an emergency, which would be understanding) We took time off of work to drive an hour to open our rental for you. Thank you very much for wasting our time.

Sara was a godsend for my move out clean. She turned a mess of an apartment into a sparking…read moremasterpiece. She was professional, super sweet and very efficient! 5/5 stars and I will be using her for future cleans on my new place out of all the quotes I received, her prices can't be beat. She was quick to respond and showed up same day (mind you it was thanksgiving and a last minute request so I'm VERY grateful for her) to help clean. I can't recommend her enough!

From the owner: detail detail detail.exceptional customer reviews . read more

We highly recommend Mr Buff for all of your moving needs, & we WILL be using them again!!!!…read moreExcellent, prompt service, and HALF the price of the other companies we received estimates from.

UPDATING MY REVIEW WITH SCREENSHOTS…read more Why would you post my address and personal number to yelp?? WTH?? 1000000% do not recommend these people. Adding screenshots of yelp response, text from employee, and call to Mr Buff that only lasted ONE MINUTE. He did not care about this safety issue and horrendous violation. Buff - if you don't have an employee named Trey, WHY DID YOU SAY I WILL TALK TO TREY on the phone immediately after? Why does your comment on Google (also added) say he is no longer with the company??? Why do you also apologize for it?? Come on now. You look shady denying it now. Additionally, my review said so many nice things. Your response is terrible. You're making yourself look bad. List of items they moved: Couch TV TV stand Lamp Desk Mirror Coffee table Adding more screenshots of Buffs reply to my review. PLEASE share the pics of my items. I 100% guarantee there were no boxes. Also - my original review is really nice! (Pasted unedited below). I say service was good. My complaint is how you handled the situation and are handling it now. You're lying and being shady and freaking out because you couldn't take accountability for your business practices. God I hope this review finds someone and they stay the hell away from this company. I've also received threatening phone calls regarding my review and filed a police report. Along with a consumer complaint with the attorney general for posting my personal home address and number publicly online. Shame on you. You're ridiculous and acting like a child. Keep changing your replies. I'm getting email notifications and screenshotting all of them. ORIGINAL UNEDITED POST: I sincerely dread posting this review but I think it is necessary. Mr Buff was recommended to me by a friend who used them and LOVED them. Mr Buff is extremely nice and they did an excellent job moving things. There's just a couple of things I'd like to point out- 1) I was quoted $401 to move about 5 items of furniture. I moved literally everything else myself. I was also just switching apartments in the same complex, so no real travel. I agreed to this price and it was fine, but looking back, it took, maybe 45 minutes and $401 base (not including tip) seems pretty high. I wish I had figured out alternative means like hiring local guys for cheaper. So I don't feel like I got my money's worth. With that said - my friend moved an entire 2 story house for only $1,500 and feels like she definitely got her moneys worth. So I'm sure across the board, they are likely reasonably priced. 2) And the biggest issue - one of the workers texted my personal cell phone the night following my move saying he got my number from the paperwork and found me intriguing and wants to know more about me. I did call Mr Buff immediately to alert him. Mr Buff told me to block the number. I am mortified that my personal details were taken from the private paperwork by an employee for personal use. He also knows where I live which really concerns me and the fact that I told on him to his boss. Although Mr Buff seemed genuinely upset over this when I called him, I do think there should've been some kind of apology, alert that this would be handled internally, assurance it would not happen again, and follow up that it was handled. Maybe it was handled, idk what happened, but I didn't receive follow up. Either way, I feel bad I have to give a slightly poor rating because Mr Buff does seem great and like he works so terribly hard and I know so many others have had such positive interactions with the company, but I want to share so others are aware and so the company can reinforce appropriate boundaries around customer information. You can also see I called immediately after receiving the terrible text message. Gross.

Clinton was friendly and prompt. The best part is that he did an amazing job. Home totally clean…read moreand smelled really good. His price was totally affordable and very fair. I will definitely use this service again.

Poor quality of work performed, I'm honestly wondering what was even done. I specifically asked for…read morewalls to be cleaned. There were obvious marks from previous owners pets. When questions why they were not cleaned owner stated "Hello sir, I dusted the walls i just don't wipe them not comfortable putting chemicals on walls." I'm not a cleaning professional but I do know general dish soap and water or just water would do the trick. This is a 2 star service may recommend if you want some dusting done that was not requested. Trash left in cabinets. Mind you this is a house I just purchased completely empty that just needed gone through and cleaned up before I moved in yet I'm stuck doing it myself after I already paid for the service while I was out of state. I would generally look at the areas that needed most attention and start there first, not perform work that goes unnoticed.