The one star is not for the customer service but for the vehicle that gave me hell since I financed…read moreit from them. Within a month of purchase, the engine went out...they replaced it but it took a month to do so....after they replaced it, my oil cover gasket was leaking so they took it off,cleaned it and put it back on....just for it to leak again and they replaced it. Ever since I had this vehicle, I put thousands in it for all the problems it's been causing! Never again!!!!!!

When I arrived to the workshop, they have canceled my appointment. They only said that they were…read morehaving a lot of work. That what was happened

Back On Track were absolutely amazing to work with. Joshua was my primary contact and he was open,…read morehonest, and worked hard to find a vehicle that we fell in love with AND helped us get financed for. Jay, Boon, and Boom were so friendly and fun to work with while the loan details got hammered out. It really felt like we were all long lost friends! We were telling each other stories and laughing so much my sides hurt! I've never had so much fun purchasing a vehicle. They're so accommodating and just salt of the earth folks. We came 2.5 hours to buy our new car and we will be returning when we need our next one. 10/10 recommend Back On Track!

From the owner: Why Choose Back on Track Auto Sales? At Back on Track Auto…read moreSales, we believe everyone deserves a reliable vehicle at a price they can afford. Our mission is simple: to help you get back on track with dependable cars, flexible financing, and honest service. Wide Selection of Quality Used Vehicles From fuel-efficient sedans and family SUVs to trucks and 4x4s, we stock a variety of clean, reliable vehicles to fit every lifestyle and budget. Financing for Everyone Bad credit? No credit? First-time buyer? No problem! We offer easy financing options and buy here pay here solutions to make car ownership simple. At Back on Track, your job is your credit. Trustworthy, Friendly Service Our team is committed to treating customers like family. We take pride in providing transparent pricing, no pressure sales, and straightforward deals so you can shop with confidence. Convenient Detroit Location Located at 17898 Mt Elliot St, Detroit, MI, we proudly serve the greater Detroit and Hamtramck communities with affordable vehicles and personalized service. The Back on Track Promise When you shop with us, you’re not just buying a car—you’re investing in peace of mind, reliability, and a dealership that truly cares about helping you move forward. Choose Back on Track Auto Sales and let us help you drive away today in a car you’ll love!

in 2023 I bought a 2014 white Impala and it turned out to be a lemon because 5 mins after I left…read morethe lot , my car start started having problems with the gear shifting and today I found out that the company bought those cars when the flood was happening and that's why my car was damaged for awhile and i no longer have it but theyre still charging me

I came here in 2021 when I got my car putting 3500 down for lemon with over Five accidents now I'm…read morestuck with repairs I been paying for since I Got the car i wouldnt recommended anybody too theses ripoffs the vehicle is not safe and they will not give u buyback Dnt risk it

Be very cautious buying from these people. most of the cars have been in accidents with front end…read moredamage and not reported on Car fax that's why they force an extended warranty on you because they know most of the cars are lemons. you will not be able to get your money back. women please take a trusted mechanic with you when purchasing any used vehicle at all times.

I wish I can give them 0 stars. Do not under any circumstances buy a car from this place. This has…read morebeen the worst experience I've ever had in my entire life. These guys are conmen, scam artists, liars, and the absolute most garbage people I've ever dealt with. They sold me a bad car and lied about it. My car has been in the shop for 2 months. I purchased this car 2 months ago and drove it for a total of 3 days and it's been back and forth in the shop ever since. They lied about it being a good clean car. I traded my old car in too so I've just been stuck without a vehicle

I bought a 2011 Audi q7 from kal's I love it Christina and…read moreKal are great the entire staff are wonderfully helpful.. I got the car in October I've already sent 3 people over there to get a car and they love the service as well. O should have written this sooner but I have been enjoying my new ride Thank you to everyone at Kal's Happy new year!!!

Hindsight is always 20-20 and what I would say to myself in the past is that I could've looked into…read moreit and not have to commit to the car I had purchased. I have and still and having car issues parts just flew off after a few months and my rear camera died also. I wish that I had backed out of everything and just went to a regular car dealership and got a certified car because with my credit score I would've gotten a decent car payment through my own insurance like I have now. I will just say beware with any car sales shop And educate yourself on what you canning cannot do.

Unscrupulous business! Our small business did computer work for them and they have ignored every…read moreinvoice sent and hangs up every call. We provided a service and product, no payment for either. STAY AWAY FROM THESE AWFUL PEOPLE!

this fucking place iz a joke. now they will get you in a…read moreused car no warranty and then add all kinds of fee after your thi king your paying one price..they worked on my car dented the door then got upset because i complained. please if you get a car make sure your planning on filing bankruptcy or chapter 13 because there cars are usually cars that had open titles and they do stuff to get the car running to get you in and off there lot with a lemon.. anyone car get a bad car from them

I purchased a Impala for my son, I noticed two days later the car was missing a finder liner. I…read moretook the car back and they order me a new one and put it on for free. Topp Gear service was excellent. I was totally satisfied with the purchase of the vehicle.

I have bought 2 cars from Hamza and he got me a very fair price on my trade in to boot. I am not…read morethe kind of person that usually shops at a dealership, and I do not do business with just anyone. I am very happy to report that Hamza and the Top Gearz shop is one of the few I would truly recommend. Used cars are tricky things, and anyone shopping for one should know that. That is simply the industry, always has been and will be. But I can tell you from personal experience, that someone like Hamza is the kind of person you want to be dealing with.

We had our differences at first with the car I wanted and the car I got but they made sure my SUV…read moreheld up and I plan on getting another vehicle in the future

I bought an Impala from here. It was ducked down in far back. They had to move like four cars to…read moreget to it. In my mind I was like imma have to fix on this. It was dusty thought it was gray but low and behold after that wash she was the prettiest Navy blue with a hint of sparkle. Going on my fourth year driving her she's the best No problems at all. Thank you Empire for this wonderful car