Sam best salesman got me what I wanted for the price that I was ok with & helped my sister alsoread more

My review of Crest Ford and my buying experience one month into ownership…read more On November 14th, I purchased a certified pre-owned 2019 Ram 1500 with 55,168 miles, which was advertised as being covered by their Ford Blue Advantage 3 month/4,000 mile warranty. The truck was priced reasonably, and at first the buying process seemed straightforward. I genuinely felt like I was in good hands- unfortunately, that turned out not to be the case. Here's why: 1) They refused to negotiate on price at all, not even slightly, but I still decided to move forward. When submitting my credit application, I clearly told Lee Samaha over the phone not to run my credit more than once and only with a bank they were confident would give me a solid rate. Despite this, they ran my credit three separate times, resulting in three hard inquiries on my credit report. My request was COMPLETELY ignored. Had I known this would happen, I would've gone straight to my credit union and handled financing myself. 2) The finance manager, Tim Rotarius, initially told me the interest rate the bank approved me for, and I agreed to it. However, when we were signing paperwork, he sneakingly increased the rate by 0.25%. At first I thought it was a mistake- until I saw the final documents reflected the higher rate. I immediately called him out and made him change it back. He tried to brush it off as an "accident," but I wasn't buying it. We ALLLL know dealerships receive kickbacks for marking up interest rates, so it was obvious what was happening. 3) 19!!!!!!! days after purchase, on December 2nd, the truck left me stranded and had to be towed to a Ram dealership. I was without a vehicle for an entire week while they diagnosed the issue. The problem ended up being a bad starter. Despite the starter being a covered component under the CPO warranty, the warranty company has given me the runaround. I had to pay $770 out of pocket, and now I'm being told reimbursement could take up to eight weeks. I hadn't even made my first car payment yet and was already forced to shell out $700 for repairs. Meanwhile, Crest wouldn't negotiate even a dollar off the purchase price- Petty, to say the least. I purchase a newer pre-owned vehicle roughly every two years. Needless to say, I will never return to Crest Ford or any Crest Automotive Group dealership again.

Go see Mike!! He really helped me out getting into a new truck. The whole team had fast and clear…read morecommunication during the whole process.

they have great customer service and affordable prices they work with you. Ask For Kynread more

I just purchased a vehicle from these guys earlier today, and the experience could not have been…read moresmoother or more pain-free. My first impression was the dealership itself was beautiful and very well maintained, and then I noticed they clearly treat the cars here just as well...every vehicle in the lot was clean and organized. I had the pleasure of working with Ali throughout this process, and right away I felt more like I was talking to a longtime friend trying to help me out than just some salesman trying to make a buck off of me. He is a great guy, and I got a great ride. I highly recommend US24 Auto to anyone looking to purchase a vehicle. You will get the best car at the best price. Period!!

Joe is the GOAT at Sky Auto Sales. Thanks for an all around awesome experience purchasing a car. We…read moreflew in from Kansas City and the experience was quick and enjoyable. Normally the car buying experience is a pain in the neck. You were awesome to work with from the first phone call to signing the purchase agreement. We love that you specialize in stolen recovered low mileage cars. We will be repeat customers for sure.

If I could give these guys 6 stars I would. But let me explain why…read more.. When it comes to dealerships, I'm extremely skeptical. I live in NC so when I located the car I had searched the internet for (color/gadgets/miles/price point) on their lot, I proceeded with caution as I gathered as much information as I could. I spoke with Joe the first time I called and he was very straightforward, matter of fact, and to the point. This was a plus but not enough to win my confidence. We agreed on a price and I must have called them 3 more times to flesh out questions I had as I thought of them. Each time they patiently answered my questions and helped me problem solve to overcome the challenges of a cross country purchase. When all was said and done, I got the car I wanted for the price we agreed on and not a penny more. The transaction was as straightforward as Joe was the first time we talked. I flew up to Detroit earlier than expected to expedite the purchase so the car was a little dusty when I showed up, but Joe hooked me up with some pocket change to get a nice car wash before hitting the road back to NC. A small gesture but it was consistent with the kind of customer service I'd been receiving from them long before they could tell if I was a serious buyer. Although I would advise any consumer to proceed with caution whenever buying a new/used vehicle, my experience with Sky Auto sales was an unexpected and refreshing reminder that legitimate businesses run by honest businessmen still do exist. If you look up their reviews on google, they have a ridiculously high rating, and again, I was skeptical about that at first, but I've come to realize that these guys do right and have earned every last 5 star review they've received. Great work Joe & Fred, thanks for a great buying experience.

Bought a nice civic, great customer service, great environment, Josh was a great salesperson.read more

Just got a new car from here recently and it was a really great experience, Josh worked with me to…read moreget me the best option, Jacquelin Was very sweet and welcoming, and their mechanic was extremely funny and made sure my car was filled up with gas, everything was good and even helped me get my Nana into the car comfortably aswell. A great experience and I've had no issues with my car aswell!

I couldn't have had a better experience getting my car serviced before. The writer took the time to…read moreexplain the process and they even offered to drop me off back at work. Top notch employees that are definitely focused on making sure the customers are taken care of.

Hands down the worst experience with a car dealership I have ever had. Three and a half days to…read morereceive an estimate that was more than double the price of competitors in the area. We had to call every day to get status on our fleet vehicle. Not once did Snethkamp contact us. The service adviser, Eric, should not be working with the public. He originally said the diagnosis fee would be $115. When he got upset he raised it to $345 and told us that if we didn't like it then maybe we just shouldn't bring our vehicles to Snethkamp any more. We have paid Eric's anger charges and I can promise that our company will never bring another vehicle to Snethkamp.