After years of just accepting my vision was as good as it could be and my prescription was what it…read morewas ,I decided to seek out an eye glass store that specialized in progressive lenses. As a type 1 diabetic for 40 yrs my vision has suffered. Ive had several eye surgeries and ive been seeing the same retina specialist for many years. Ive been complaining about an issue for some time now and im always told "youre retinas are fine, nothing more we can do" I had an eye exam by Dr. Nathanson at Luxe that revealed i did in fact, have a serious issue. He was very thorough, took his time with me and listened to me descibe what i was seeing. Im so grateful, moving forward, the eye requires a serious surgery. Heather was my initial experience at Luxe. She helped me navigate the different lenses they offer and explained in detail how each one would provide a slightly different view. Not a pushy salesperson, a delight to work with. The customer service at Luxe is outstanding from the moment you enter. The exam is state of the art. A classy store with very reasonable pricing and top tier employees!! 20/10 recommend.!!!

Very professional doctor and staff Very good selection of…read moreframes that were far superior than the run of mill that you find ey

Man I broke my glasses and I chose this because last place neat stop and shop sucked. I am so…read morehappy how fast and the selection they have. I'm gonna get a back up pair. 195 is nothing compared to having no glasses. I already told a few people how great I was treated. Hands down best place I've been too for my eyes. All the staff are so friendly its like unreal the customer service level they have. Please check them out

Phenomenal shop. I went in there to get my sunglasses fixed because I couldn't extract the screws…read morewith the tools that I had. They did the job in under 10 minutes and refused to take any sort of payment from me. I will definitely be going here for my next set of frames in about a month and my eye exam. It's refreshing to deal with pleasant businesses every once in a while.

Every single thing about this office is A-1! From the office staff to Dr. Tomasini. The experience…read moreis pleasant, personable, and professional. Highly recommend for your vision care. Ty

Came in hopeful to get the DMV eye exam. The receptionist greeted us as soon as we went in. She was…read morefriendly and let us take a seat as we waited. The Optometrist was able to help us right away and any questions we had he answered promptly. Wonderful and swift service.

I was told cataract surgery required the use of laser which would cost $1800 per eye out of pocket…read moreas Medicare would not pay for the laser. I objected that the laser was not required. I left and never heard from them again. Be careful of attempt to upsale the cost of cataract surgery.

Dr Davidian is amazing. Thorough and professional. Extremely polite and caring. I would highly…read morerecommend

First, let me state I believe Dr Groo to be an excellent doctor. However, the office staff leaves…read moremuch to be desired. Waited a month to get my glasses. Was given two different stories as to the delay , the second one put the blame on the lab. I did not believe either. Went to p/u glasses when finally arrived and was told to sit and wait again. Made it clear I had waited long enough. Initially tried to hold glasses back,until I threatened to call my insurance and complain. Similar issue two years ago, had to call after three weeks only to find glasses had come in ten days before , but no one bothered to inform me. Like I said, Dr. Groo is very good, but I wont be going back .

I have been seeing Dr. Elaina Groo for a lot of years and could not have asked for a more…read moretalented--or kinder--eye doctor. She is deserving of many more stars than the five allowed here. Ann H. Whipple

Kind of crowded in for wheelchair service but I won't let that stop me from returning. Everyone is…read moresuper nice and I found what I wanted and I know what I want. Don't let the negative things people say stop you from dropping by for your vision needs... RAYDEE4U@YAHOO.COM

After using them for over 30 years, this is the last time I give them my money ($580). I went in…read morewith a prescription on June 4 following cataract surgery. Chose frames and was told it would probably take a full two weeks. Today is July 9. I have now made ten phone calls over four weeks and still don't have my glasses. Not only did they not meet their own promised date, but have failed to communicate with me as they failed to meet the deadline time and time again. Furthermore, they have displayed a cavalier attitude throughout, adding insult to injury. DO NOT RECOMMEND!!!

I just completed both eye surgeries with Dr. Ahn and his practice in Newburgh...i have had great…read moreresults and an excellent experience with Dr Ahn and everyone i came in contact with in the office...Dr Ahn helped explain all the options available...his staff was wonderful with scheduling and getting everything ready to get started on improving my vision...Eastern Orange Ambulatory Center was also excellent as well...as scary as this seems it could be i am very grateful every step of the way to be in very good hands!

If I could give this office zero stars I WOULD! Went to the DR on a Thursday at 2:20 In the…read moreafternoon. Walked out at 3pm. Dr Ahn was supposed to send 2 scripts for my eyes. I get a call from my pharmacy saying they got the scripts, buuut the one I actually need the DR has to authorize it bc my ins wouldn't allow it to be filled without it! So here it is Monday the next week and I've been calling the office since Thursday at 3pm! When I call the office to speak to the front desk they tell me to call the tech that does this, so I do! Guess what? No answer! Been calling her since Thursday last week! Called all day Friday! No response! Called Monday, no response! I'm HIGHLY FRUSTRATED AND WANT MY MEDICATION! This is not a great 1st impression! After I get my script I will go to my normal allergist from now on! Bc this office is a FREAKEN JOKE!!!

Excellent service! Friendly, detail oriented, highly accommodating. Would highly recommend to…read moreanyone.

Had an eye exam and was told the glasses I ordered would be in "in a week to a week and a half"…read more That was November 25th. Had to call multiple times, only to be told to "give it another week or so". Finally got the glasses on January 8th. I didn't have them a full 12 hours, AND THE LENS FALLS OUT. They weren't dropped. I wasn't cleaning them. I was literally just sitting reading and the lens popped out and dropped into my lap. Zero communication, ridiculous wait time, and a totally substandard product. Never again. I will discourage anyone I know from wasting their time and money at this business.

Dr. Powell has made a tremendous difference in my vision. Having suffered from a corneal ulcer…read more(bacterial) which rendered my left eye's vision to be quite poor, I was feeling very disillusioned and stressed. Dr. Powell adroitly fitted me with a scleral lens. Today I can see 20-25 (and 2 letters on the 20-20 line), almost perfect with my left eye! Moreover, Dr. Powell treated me with kindness, compassion and professionalism. She took the time to answer all of my questions and concerns. I always felt at ease when in her care. She also has a good sense of humor. It's because of Dr. Powell that I have my vision back; needless to say I am eternally grateful to her. Words can not express how much this means to me; of course, I highly recommend Dr. Powell.