Be prepared to be frustrated with the service. Submitted an order for delivery- received…read moreconfirmation. When it wasn't delivered - I called to follow up. Was told the system shouldn't have allowed the order.

We have been to The Flower Box quite a few times over the years and are always happy with the…read morequality of flowers! When we go, our kids usually put a bouquet together. The staff is so awesome with being patient and letting the kids choose the flowers they want in the bouquet (we usually give a price range). We also love how the staff will give some ideas about what to add in to increase the beauty. We just appreciate how fun they make the experience for all of us! The flowers last a long time and anytime we give a bouquet, the smiles are plentiful!

Disappointed is an understatement for our first impression of this location…read more We came in looking for a Mother's Day bouquet and were greeted by Amber (an older woman with white hair). When we explained what we were looking for, she simply told us to "look around and see what you like." The shop floor mostly consisted of cases of sad-looking flowers, with no catalog, examples, or real direction on bouquet sizing or pricing. When we asked about pricing, we were told bouquets started at $50, then $70, then $90 for premium arrangements. We pointed to a few bouquets waiting for pickup to get an idea of what those price points actually looked like, and she advised those arrangements were around $50-$60. The entire interaction already felt rushed and dismissive. We explained we wanted mostly purple flowers with some white and pink mixed in. She suggested a $70 bouquet and vase, which we agreed to and paid for. We were told it would take 30-40 minutes. We even asked if we could pick it up the next day, but she told us they'd be too busy and that we should get it that day instead. While checking out, I asked if I could purchase additional flower food. Her response was, "What I gave you is what you can get." After I clarified that I was offering to buy more, she then said, "If you want to buy a bunch we can probably do that." At that point it was obvious she wasn't really listening to us. When we returned 30 minutes later, the bouquet was mostly greenery with only about 9 flower stems. For a $70 arrangement, we expected something much fuller and with significantly more purple flowers, as requested. I politely explained that I didn't love the appearance and asked what could be done to add more flowers and reduce the greenery. Without hesitation, Amber responded: "More money." At that point, we were honestly ready to request a refund because of the attitude and lack of customer service. She then got the manager, who offered to swap out some of the greenery and roses for other flowers. About 5-10 minutes later, the bouquet was noticeably fuller, with more purple flowers and less filler. Unfortunately, the manager didn't say another word to us afterward and simply placed the bouquet on the counter before quickly disappearing into the back room. As she was packing the vase into a box, Amber grabbed a single packet of flower food and said "for your troubles" before placing it in the flower box. I understand Mother's Day is a busy holiday, but the entire experience felt rushed, dismissive, and shockingly impersonal. After leaving, we browsed their website and saw full bouquets in the $50-$60 price range which only highlighted the quality of bouquet we should have initially received. I would strongly recommend looking elsewhere if you're hoping for thoughtful customer service and a positive experience while purchasing flowers for someone special. Two stars since the manager did correct the bouquet.

For the past decade, whenever an occasion or "Just Cause" moment arises, I have ordered from…read moreMichael's Flowers. Whether it's been online or over the phone, ahead of time or last minute, they've always been helpful to me. I'm not an expert on flowers so they are always willing to provide insight on what flowers may help the cause. Recently, I ordered flowers for Valentine's Day and my wife was very happy with it.. therefore making me another happy customer.

I've Never seem more beautiful Roses- My boyfriend called…read moreLake Ridge Florist, from TX, the day before Valentines Day 2025 in hopes of finding a florist that would not only deliver the flowers on time but make sure they were beautiful. I had no idea he was doing this so imagine my surprise when I walked in the door and saw this stunning, breath-taking arrangement. We recently moved to Woodbridge so we now have a florist that we will support and tell others about. Their professionalism and their spirit of excellence is rare but welcomed.

Unbelievable how rude this gentleman is. My fiancé and I walked into the establishment to buy some…read moreroses for a family member. First thing the employee says, " our roses are 8 dollars a stem." Okay thank you for letting us be aware, " we still want to buy." Returns back with flowers that are full bloomed with brown edges. I ask him if he can replace the flowers with more "fresh"'if possible. He then states I can go to Safeway again for roses. If you don't want the business that's fine! I wouldn't spend a penny at the establishment because of this employee rude demeanor that was un called for (older Asian man). On the way to another florist ( not Safeway). Just FYI, the flower bouquet looked like 4 year old put together.

I cannot say enough good things. The corsage and boutonnière were simply beautiful! The flowers…read morewere fresh and they followed our instructions perfectly. Highly recommend!

I needed flowers delivered and they were so great to work with, went above and beyond. Just kind…read morepeople, if you need flowers delivered in this area do not hesistate to use them!

Massive ripoff, I am so disappointed. I take back the five star review below…read more Called on a tuesday to order flowers for mother's day: wanted to have it sent early so that she could enjoy at work (can't send flowers to her house: kids are highly allergic). I called, and the lady was a bit hard of hearing - though that was probably due to the fact that she had the tv on full blast on the background.) So after yelling out my credit card number, I said I had a budget of $65 for a big, bold, bright arrangement. Lady said not a problem. I was confident - I'd ordered from Elliot's before and the arrangements were always lovely. Well, I visited on Mother's Day, and she'd brought the arrangement home. It was a dinky little basket arrangement of brightly colored carnations. THAT WAS $65? Are you kidding me? It looked like those boring arrangements that you get at the grocery store (that cost no more than $20). It was no taller than a sheet of paper, was nothing but carnations and filler. AWFUL and disappointing. Taking my business elsewhere from now on. (Edited to add: called on 5/11 to see if they can either refund me some of my money to be commensurate to the "arrangement" they'd sent, or even re-send a proper bouquet to my mom. Got some other lady who apparently didn't care enough about keeping a long-time customer. Good to know - I'll take my business elsewhere and make sure that Yelpers and anyone who would Google florists in Woodbridge would know Elliots is not concerned about customer service, fairness or honesty.)

My son ordered flowers for Mother's Day via the phone. He is NYC and wanted to use a local florist…read morehere rather than go through a large online company. The 6 yellow tulips were delivered Thursday and were very large and pretty. By Friday there were serious brown spots appearing. By Saturday they were ugly. I called Elliott's Florist and let them know what had happened. The lady was appalled and said they should NOT have done that. She said that Monday a new arrangement would be delivered and swapped for the damaged ones. Monday's delivery arrived and the size of the tulips was a fraction of the original. They weren't as far bloomed yet but they were pitiful in comparison. Check out the photos for yourself. I know now where I will NOT be getting flowers from any longer.

I live across the country so I was unfamiliar with Florists in Virginia. I chose Send Smiles and…read morewas very happy with the arrangement they sent to my best friend.

DO NOT RELY ON THIS COMPANY. We ordered flowers and were told they would be delivered same day. We…read moresaw on the tracker at the end of the day they had not been delivered. They never even reached out to tell us they were delayed-- we had to find out ourselves and then they just offered to refund. Not actually make the situation right and follow through with what they committed. These flowers were for someone who truly needed them (grieving friend). We found a trusted flower shop to do business with so I'd recommend to find others to work with.

I worked with Jhonda on decorations and coordination for a 50th wedding anniversary party for…read morearound 80 guests. She is just the best. She really took time to discuss the theme and vision with me and see the space that we were working with. She was professional and easy to communicate with. I trusted her to create something that was classy and special and not "over the top" to fit our Golden Anniversary theme and she 100% delivered. She and her team also went above and beyond to ensure that everything ran smoothly the day of, letting me enjoy the party without worries. I highly recommend Jhonda and her team for decor and to ensure a well-run event.

DC Occasions is THE place if you want first class customer service! I've used DC Occasions for the…read morepast three years for all of my holiday parties and they never disapoint! Jhonda is professional and extremely nice and adds a personal touch to every event!! I highly recommend!! She even through in a table linen for my receptionist table which I didn't even think to have! She's the BEST!!!

What a very nice lady! Very accomadating and was able to deliver same day after I spoke with her…read more Great experience

I ordered a sympathy arrangement for a next day delivery. Olesia's Flowers service, delivery and…read morefloral arrangement were exceptional! The floral arrangement was beautiful. Thank you Olesia for your professionalism. I highly recommend this florist.

CYMNow Flowers at Eden Center is absolutely worth the trip. This small shop is easy to spot with…read morethe beautiful flower decorations right outside, and the quality is incredible. I stopped in around Mother's Day and was amazed by the pricing. Their pre-made bouquets were around $30 and were huge, gorgeous, and far better than anything you'd get at a grocery store for the same price. The florist is wonderful, and every arrangement looks unique, fresh, and high-end. You can truly tell the flowers are quality. Definitely order ahead for major holidays because they get busy. Even though Eden Center parking can be chaotic, I will absolutely keep coming back because the beauty, size, and value of these bouquets are unmatched.

Having used this florist last year and extremely satisfied, I wanted to use the florist again. I…read moreordered an arrangement for a family funeral. The owner spent almost an hour with me a week prior to pickup to talk about the arragnement including what color flowers, price and size of the arrangement. He wrote in a spiral notebook and added me to the computer system. As requested, I called and left a detailed message but never heard back. I even received a text message saying that they would call me back - the owner claimed it was an AI error. When I went to pick up the arrangement - there was no arragement - and the owner acted like he had never seen me before. In my grief, I lashed out and eventually apologized. What is mind blowing is that the owner could not admit his mistake. Clearly he had messed up and the appropriate thing to do would have apologized. Instead he said the customer is NEVER right and threw us out of the store.