I received a gift card from my sister in law to Juliet beauty spa and have you been about three times now. You can come earlier ( half an hour ) for your massage and use their sauna they have one in the girls washroom... Not sure about men's .. you can also switch into a robe and be comfy! The staff is very friendly specially the front desk ladies! I went for the intensive facial for my first two visits. I really enjoyed my facials I received on both my visits both girls I had were very professional and it's just such a cool experience all the many layers of things they put on your face. I have no idea what the hell they're doing but, it feels really awesome! My skin just feels so amazing after I highly recommend getting one. On my most recent visit which was last Sunday I went for a 60 minute full body Swedish massage. My massage therapist was a girl named min. It was one of the best massages I've had in a while that I had to catch my self from falling asleep.. at the end they offer you tea or water and you can lounge in their lounge area. One thing I wish they had some snacks to eat in their lounge last time I did see rice crackers but some fruit or dried nuts would be nice too! I can't wait to come back here for my next facial or massage :) read more

Juillet Beauty Centre - My tea in the lounge - Day Spas Near Me - Burnaby, British Columbia

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Such a relaxing experience given it is my first time. I came with my husband and he enjoyed it as well. We will come back for sure. Props to Dominique for doing such an amazing job. read more

Juillet Beauty Centre - Day Spas Near Me - Burnaby, British Columbia

If you're looking for a day spa experience this ain't it. There's no changing into a robe and relaxing somewhere before or after. You just go in, change in the room your massage will be in and leave. This also reduces the actual massage time. My 60 min massage ended up being closer to 45 min after changing and talking to the massage therapist. That aside, my massage here was the most awkward experience I've ever had. You know when it's almost time for you to leave work and you just do random sh*t to make it seem like you're busy? That's what this massage was like. All 45 mins of it. For example, the RMT spent a solid 5 mins on the right side of my back.. then next to nothing on my left side. Then towards the end it was just random rubbing of my head which had already been done. There was no methodical approach to the massage. Also, the RMT did not use a hot towel to rub the oil off like others had. I had to ask for a towel and was just provided a random one that was in the room. Very bleh and uncomfortable experience. Would not return and would not recommend for RMT. read more

Update on my Review: after posting my review Veronica the spa coordinator contacted me and made some arrangements for me to go back again, they offered to do a complimentary 70min intensive facial. This time the therapists Soojong was working that day. The facial was at least what I was expected this time, though it was more on hydrating facial. I really am happy this time, and I will be coming back again if only Soojong will be my therapist again. read more

I've been coming here for a series of laser hair removal treatments. In fact, my only experience with laser hair removal has been here, but the results have been so good I won't go anywhere else. I've had most of my treatments with Mina, and she is fantastic - definitely suggest that you ask for her. At the initial visit, she does a thorough assessment of your skin and hair type and is very honest with you about the likelihood of success with laser treatment. If you are not a good candidate, she will tell you that up-front and I really appreciate the honesty! I think they use a very high quality laser compared to other places, since I've had friends with similar skin/hair as me who've had growth shortly after treatments or incomplete removal after going to other places. I've only had 4 sessions for my underarms so far, still have 1 left, but I haven't been back yet since I've had zero hair growth for months. Also, the overall experience is great; it is easy to get to, booking is easy, and the facilities are very nice. read more

Solid 3.5 stars. Gorgeous venue, resort-like, pretty good service from the locker, flip flops et al, and of course, the extraction--Elly did her best to minimize the pain lol. And what an amazing massage, one of the best. Something to do with their massage table and the plastic piece around the neck/shoulders area, so whatever body lotion, she literally gotten to every knot in the dictionary. Next day, I was sore, in a good way. Various hallways, rooms for the pedicare, and clean washrooms with a bidet to boot too. But it's all business here. Not 'how's your day going', nor a smile, and 2 other staff just walked by without saying hi. Then again, I'm not asking to be friends here and probably fine for those who want to keep to themselves. I'm beginning to like Pink Lime a bit more now lol Upon checking out, they really wanted you to book for future appointment, with the "she's really busy so best to book an appointment now". Well, I'm more fly by the seats type of a guy...so I book whenever. Did use their Yelp coupon when I checked in, now I feel bad lol. Recommend for their service for sure. read more

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I just left Juillet and feel thoroughly relaxed! My boyfriend treated me for my birthday to a couple's one hour massage and 30 minute facial. I heard him begin snoring multiple times, so he was super relaxed, to say the least, haha. Our technicians were thorough and catered our treatments to our needs and skin types. I'm a trained and certified aesthetician and can say that this is the best facial I've had from a spa in years. Full stars! Thank you - we will be back soon! read more

They get a 1 star for having a great machine for laser but as far as customer service goes a big fat 0! Purchased for laser hair removal package and I had got the deal from groupon first and decided to buy another large area while I was there cause I liked the results I got. The bad experience I got was every time I went in for my appointment I had to remind her what area we were doing and seems like they had a bad communication between front desk and the aesthetician. The worse service I got was after I purchased another large area and was told I would be getting full leg treatment and then I get an email reminder for my half legs appointment. I contacted them right away to advise their is a mistake as I booked for FULL legs they tell me I have to speak with Mina who is the one who told me I would get full legs. She finally calls me after me calling and emailing them for 2 days to tell me how sorry she is she made a mistake but it would be two large areas and she can't do Anything now. I have to call the reception and see what they can do. I call them and I'm told I should know better, I have used their service before and I should of known that a large area doesn't cover full legs And that they can't do anything about her mistake !!! Rude And horrible customer service !!! I ended up cancelling services and I'm not even offered a compensation, simply " you need to come in with you're visa for a refund ." Ya no problem I'll take my business elsewhere . read more

Sometimes a gal just has to spoil herself. In my case it was a 3+ hour spa day that included a 60min deep tissue massage, 60min whitening facial (+1 for stereotypes), and an essential manicure; add some shits and giggles with one of my favorite gals and I wasn't just spoiled, I was spoiled rotten. We were given the couples room so we could chat throughout our massage & facial. It was very nice decorated, very clean, had a private shower and two super comfortable and relaxing water beds...I felt like I was in a cocoon! My massage was very good - my esthetician checked the pressure a number of times, spending most of the time working my back and neck area as she'd noticed that I had a lot of tension in the area. But this was nothing compared to what came next...THE BEST FACIAL EVER! I rarely get facials in Vancouver as I find western style facials a total a waste of money - most just slather a mask on you and leave you in the room for half the time. As Spa Evian is Korean owned, so they incorporate Asian facial massage techniques into their facials. Meaning your esthetician never leaves your side and actually massages the mask into your face while removing excess bloat and loosening tight muscles in the face - so you actually leave with a slimmer & more relaxed face! Unfortunately, my manicure kept this review from a full 5-stars. While my girl was sweet, her technique and the manicure itself was a bit shoddy. She had a hard time shaping my nails into a "squoval" shape, which she tried to fix but ended up filing them down to the quick...at which point I had to reshape them myself. Then while treating my cuticles she cut me twice. Ouch! I paid an extra $15 for shellac, and the application was really poor - visible gaps around the edges, running over the cuticle so it lifted the next day, and didn't seal the tips which also helps prevent lifting and water seeping in. Highly, highly, HIGHLY recommend coming here for a facial, I am already debating what I can give up in my budget (shoes? clothes? lunch?) to allow for regular facials here. read more

I finally found my little getaway in the city! I've read many great reviews on Yelp about this place and decided to go with my boyfriend for couple's massage. As soon as we walked in, we were greeted with smiles and were led into a room/locker area where we were provided with robes. The change room had blow dryers, curling irons, hot rollers etc. with good lighting and a big mirror. Then we were brought into another room--like a waiting room for spa guests in their robes. They had a projection screen playing a tv show and dim lighting to make us feel comfortable. We each filled out a form that outlined any medical issues and the areas of our bodies where we wanted the therapists to focus on. Once we were in the massage room, (and it was a nice clean room that felt serene) our therapists went to work. During our hour long session, they carefully focused on areas we had mentioned. We both went for deep tissue massage and at times the pressure was pretty hard but when we walked out, we both felt like a million bucks! After the massage, we were brought back to the waiting area where we were provided with tea and were not rushed to leave. The price was just under $200 for both of us for an hour long deep tissue massage. My boyfriend and I walked out smiling and feeling much lighter and decided we'd make this a monthly routine! I definitely recommend this place, it was by far the best massage and one of the most pleasant experiences I've had at a spa. read more

Do yourself a favour .... go to social shopper and hope that you can still get their discount. Treated myself to a little spa day - and was so impressed with this spa. For $88 I got: a 100-Minute Rejuvenate Your Body Package Including Massage, Organic Eminence Facial, Reflexology, Collagen Anti-Aging Eye Treatment and Much More (Value $290) In hindsight, now that i think of it - i don't think i got the collagen eye treatment or reflexology....hm, I should ask about that But onto the real reason why you read this: -great location on the corner of Arbutus and Broadway. Apparently there's parking??? I couldn't find it - but on Wet 12th theres a whole street of free parking. -Huge spa - when I went in there was a wedding shower party going on and there were about 5 massage chairs/pedicure chairs on the go. -the service was very respectful, poliet and there "to serve you!". -Everything is very clean, very classy and "spa-like". The massage - was um, average? it was a Non-RMT massage -- so best to go in with that expectation. They have a hot waterbed that you lay on. I thought it was amazing as I first laid down but then found it a little uncomfortable during the massage. [I was informed that the waterbed were ordered directly from Korea] It was a heated bed too - so part way through I felt like I was burning up a bit. The facial - WOW, WOW, WOW. They definitely regained points here. It was with eminence skin care product - it felt amazing, smelt amazing and made my face glow. (They even did a couple extractions - and to my surprise, they were so gentle it didnt event hurt). NOTE: if you download the yelp app - they have a $20 off coupon for first time visitors. You have to "check in" in order for it to show up on your screen. A nice little bonus to an excellent spa if you ask me! read more

I also only go for laser treatment with Mina - she is a wonderful person, really cares and wants to make your treatments as effective as possible, the times I've been a bit late for my appointment she's been gracious and accommodating. The prices seem good and the laser is very effective, I have had treatment once elsewhere and while it was also a Lightsheer diode laser, the results were less effective probably due to the settings used by the operator. Mina knows her stuff! The counter staff are very nice, and the times I've had to call and reschedule they've been helpful. Free underground parking is available but I always manage to find a meter spot across the road which is quicker for me... I schedule my appointments during my lunch break so I have to be quick and this works for me. read more

MY SITUATION To celebrate my anniversary with my boyfriend, we decided to splurge a bit more than usual dinner, and get a couple's massage. It took me awhile to find one that has a good reputation, yet at the same time being affordable. Yelp introduced me to Spa Evian! AMBIENCE It was a plus to know that they have free underground parking for their customers. Free and parking=rare combination nowadays. We were pleasantly greeted by the front desk employee, who directed us to the next room, which is a room with a large screen and spa chairs for pedis/manis. Serene it was, and clean for sure. I used the washroom, and was excited by the heated toilet with an automatic bidet! The couples' room had two heated water beds, with a built-in shower, sink, and towels everywhere. Of course, the elevator (SPA) music was on, which added to a relaxing mood. The spa was very big, and I understand that they hold parties often too (hello GNO) while a movie plays on the big screen. SERVICE From the phone to the estheticians, we had a very positive experience. It was my boyfriend's first spa experience, and he wasn't too comfortable at the thought of a spa at first (I've had spa experiences outside of Canada). The estheticians (I had Anny) were very polite, professional, and respected that it was a relaxing place (they weren't chatty). I had the "relaxing massage" while my boyfriend had a "deep tissue massage", as the receptionist suggested that men like a harder pressure. I felt very relaxed, and the esthetician seemed knowledgeable about which muscular spots need attention and pressure. My boyfriend thought that his pressure was too strong, since he didn't know what to expect. Perhaps if you're not enjoying your experience as much, you really should speak up as the estheticians just want to do their job well. I loved my massage especially when they put the really hot towel on my back. It was just the right way to complement the oil and massage. OVERALL EXPERIENCE The one-hour experience felt like a mini-getaway! I've been raving about this spa and my experience that I feel like it's been ages since I last went (it's only been a week!). The only thing that I didn't like was the aromatherapy. I didn't really smell it, and I chose lavender (they make you choose in the beginning). At the end of the session, they gave my boyfriend and I each, a $20-gift card to their spa , small sea face sponge, and masque. The couples' massage total was less than $200, plus tax and grats. I also liked how they thanked us via a customized email after, which just shows that they appreciated our business. Subscribe to their Facebook page for specials as well. So basically, YES I DEFINITELY RECOMMEND! read more

Just came back from summer holidays but before summer started I did mani-pedi at Juillet Spa. I only had one mani-pedi before and it was French so I did not know which colour to choose for summer holidays But ladies at Juillet were very helpful. I had OPI pink for my fingers and OPI gold for my toes and I loved it whole summer. The way the applied it was so good that it lasted forever. The mani lasted for 3 weeks before it started breaking off a bit and My toe mails are still golden!!! after 2 months!! Those ladies do take their time and do their job perfectly to make sure that the application is properly done. Another thing I really like about Juillet is their clientèle. Any time I go there, I find ladies sitting around me very pleasant to talk to and nice and friendly. I don't know what it is that Juillet gets great clients but I am guessing the way this spa carries itself have some effect on it. read more

Read the reviews and booked a couples' massage for my boyfriend and I as a treat. Though the staff were efficient and friendly and everything was clean and well staged with the usual 'must have' spa features there was simply no atmosphere. I feel they are attempting to be high end but sadly falling short. We felt shuffled around not dissimilar to a doctor's office. And the slippers were uncomfortable (sorry, seem to be moaning now). Our masseuses were timid and it all felt rather clinical - which, I understand there has to be a level of professionalism, but there was zero relationship between them and actually it really dampened the mood. There were no candles or conversation in the treatment room and I had to ask for some music to be put as the distraction from the fan and some kind of sterilizing machine buzzing away intermittently, did not do anything to create a relaxing and enjoyable experience. Very disappointed, especially as everything is such an easy fix. Though there may be hope - the girls on the desk were very receptive to our comments and said they appreciated feedback, so hopefully they've acted. If you're in a rush and don't expect ambiance then it 's perfect for you. read more

I was introduced to this place by a Groupon deal for laser. Got my underarms done and was so pleased that I purchased another package directly through them for my lower legs. Yes there can be a bit of pain with laser but Mina is awesome with checking about the pain levels and she's so friendly and chatty it distracts you. Just finished a deep tissue massage at their new location on North Road. The new facilities are beautiful and they have some parking in front, but if the parking is taken up it could be a hassle to find other spots. Reina gave me a great massage; not chatty which I liked but she knew her stuff and gave me tips at the end about the knots she felt in my neck and shoulders. It's definitely a bit different from other western spa messages I've received; the pressure alternated between lighter and heavier and she used her palms, elbows, and fingers to really get in there. Pace also alternated between fast and slow and she stretched my joints too. I liked how she used an almost scorching hot towel to briskly rub off the massage oil. All in all feeling very relaxed now. Highly recommend but just be aware of the different massage style! read more

I cannot say enough about Veronica on the wedding side. (I know it's unusual to see a bridal service coupled with spa services, but if you really think about it, the two go hand-in-hand). If you're looking for someone who will put her heart and soul into making you look like the blushing bride you envisioned yourself to be, then look no further. I'd been on the [frantic] search for someone to do Korean-style bridal look (read: natural, glowing, flawless) after a disastrous make-up & hair trial with a recognized (read: pricey) stylist in the industry. My incredibly thick, heavy locks did not last longer than a half hour in the up-do, and my make-up looked and felt caked on at best with this other stylist. After doing some internet sleuthing, I realized that I wanted a more light and natural look that the K-bridal industry does so well. But my search for a stylist to pull that off only led to ethnically Korean stylists who did the same "Western" style of bridal make-up that both looked and felt heavy. So when I was referred to this little gem and the magical Veronica by my mom's friend whose daughter had recently been married, it felt like an answer to prayer. I can only attribute it to her skill, experience and possibly fairy dust, but my updo remained in place the ENTIRE day and my makeup felt light & airy, and did not require a touch-up (outside of the lips after eating)! Though on W-day my make-up turned out more dramatic than I initially hoped it would be, after receiving my wedding photos, I realize Veronica was keeping the big picture in mind and knew what she was doing. Her artistry really does shine through in her work, but it's her thoughtfulness that takes the [wedding] cake! It's an overlooked and seemingly unnecessary element but that added touch of sincere care and je ne sais quoi is what made all the difference in service for me. read more

I've only been here for laser hair removal before but because I'm pregnant I had to stop that service. So today I was super excited about my oxygen facial! I was greeted by a very polite hostess and then met my facial lady, Joanne. Who is a super sweet heart and an excellent facial lady! I highly recommend using her! The room was plain but the bed was a heated water bed!!! It was so comfortable that I wanted to fall asleep right away! With this facial I get a cleanse and then a deep cleanse. Then I get a wonderful facial massage (which supposedly is only offered by Joanne!) and she told me this is a very popular method to help tone and lift ur skin! She was very knowledgeable and knew what I lacked and needed and adjusted accordingly. Because I was pregnant the facial message had to be toned down a bit or normally it would be stronger. I'm glad they were so careful with me. The facial message was delightful! It felt so good! I believe a mask was applied on my skin and I was left in the room with it for a bit. The mask then was removed with a cool towel which felt amazing. Afterward they sprayed this oxygen in my face. It felt like a good 10 mins. And everything that was used on me smelled so good!! Finally Joanne put on a combo of something for my sensitive skin and dehydrated skin. All in all everything felt so good, Joanne's skills is top notch! And my skin felt sooooo nice and smooth afterward it was crazy!!!! All in all this place is not like the spa places at hotels and such but it's definitely clean, with a lot of space and also a large TV screen at the lounge for u to watch tv and relax. This place is also owned and run by Koreans. And we all know how one step ahead Koreans are in the beauty industry so I felt like I was in very good hands...literally! I would recommend this for sure if you are looking for a good quality and relaxing facial! read more

Juillet Beauty Centre - Relaxing at the lounge after an amazing oxygen facial! - Day Spas Near Me - Burnaby, British Columbia

Went to Mina for laser hair removal. She is good and efficient. In and out done in 15min. She has a treatment room in the spa. The spa itself is nicely decorated. Plenty of space in the lounge for pre and post treatment hang out. Rooms look clean and tidy. Use Eminence products. Had a great massage and facial for reasonable price. They have monthly special deals. (All the staff's skin look amazingly good which gives me more confident in them.) read more

I would like to update my previous negative review of Juillet Spa to say that I was contacted by Maria, the manager of this spa, with apologies for my disappointment in their service and offering a free replacement. Maria was friendly, polite and very business-like in her offer and I wish to say I very much appreciate the excellent customer-service care she showed in her concern for client satisfaction. Due to a recent injury I was not able to take advantage of her kind offer of a replacement service, but Maria generously allowed my daughter to have the treatment in my place, which I thought was extremely generous and fair. My daughter reported a much more favourable experience than I had for the same treatment of massage and facial, and rated it highly. Perhaps my experience, then, was an unusual one. Thank you, Maria, for taking the time and effort for good customer service at Juillet Spa & Wedding. It is very much appreciated and something that is often overlooked by managers/owners. Best wishes for future success in your business. read more

I was coming to Vancouver with my husband on our much belated honeymoon. I knew we wanted to have a massage before going out for a meal but I also knew that we didn't want to pay more for the massage than for the flights. I scoured Groupon, living social and other such sites looking for a good deal. I read lots of reviews and ended up settling on the location. I was a little apprehensive when we pulled up as it doesn't really look like very much from the street. We were greeted warmly and escorted to an area where we were offered tea, coffee or water. We waited here relaxing and watching TV until our massage time. We had purchased 2 groupons and then booked a couples massage so that we would be in the same room. Joanne was my technician and I have to say that she was excellent. My husband actually said that his massage was the best he had every had. I had the aromatherapy massage with rosewood oil and then a facial. Super relaxing especially after zip lining down a mountain in the morning. We thought after this we should get a manicure. My husband just really get a his cuticles done and nails cut and I had a color. The only reason that I give 4 stars rather than 5 is because of the price of the manicure. Its partly my fault as I should have asked the price but I feel like 2 people getting manicure shouldn't come to $96 Anyway the result was that apart from the bill it was an excellent experience and if we are back in town (and there was a discount) then I would be back. I say if there was a discount because we paid $100 each for an experience that is usually $235. read more

Maria (the manger) contacted me and offered a complimentary facial. I would have to say Maria was nice and professional. I appreciated the spa takes the review seriously. I went in yesterday to receive the complimentary facial. This time was so much better. Elly did a good job and I like how she explained to me step by step thru the treatment. The only thing is I wish i got more extraction done cause the black and white head are out of control. But it seems like it is not a standard practice. read more

Shoutout to Victoria from the Oriental Medical Clinic team for being such a great Acupuncturist for a first-time client. I was originally booked for a massage/acupuncture appointment over the phone. When I had my consultation with her she was very attentive and identified what I actually needed for my skin right away and I went with a different treatment targeted for the face instead. I loved how she asked many questions during the process and is determined to improve current skin/health problems from within, and not only on the surface level. Definitely not only trying to sell products/packages. Highly recommend Victoria if you're looking to try facial acupuncture! :) read more

I've been here a couple of times over the years for massages, skin care. It was easy to book an appointment and they made sure to send a follow-up the day before the booking. I really enjoyed this place. It was great experience and relaxing. All the services listed on their website was also available for the spa party. Thanks to everyone at Juillet Spa & Wedding so appreciated your services. Will definitely be back. read more

I was greeted by 3 girls when I arrived. I thought I was running late so I was running out of breath. I asked for a glass of water but it didn't happen. Then one of them brought me over to the lockers in the hallway?!. They gave me the one with a broken lock. I kept having trouble opening it. They did it for me but they didn't offer a change. I filled out the paperwork in the nail/lounge area. I was then brought into the massage room. Yes it was a waterbed but I found it too hot. I asked her to turn it off but it was still warm throughout the whole treatment. I was sweating at one point. I only found it comfortable when I was on my tummy. It was too soft for me when I was on my back. I asked for a pillow which helped. The massage was okay but there was too much talking going on. I was just trying to relax. The groupon says 60-minute massage with reflexology. No reflexology and it was only a back massage. Not sure if it was 60min. 30-minute Eminence facial - that was even worse. No steam and no exfoliation. I was expecting for that too. She asked me if I wanted eyebrow shaping. $25 was a bit too steep. Most places charge $10-$15 but I needed one anyways. She "advised" me to get their products since I can get 10% on my first visit. I found it a bit pushy and annoying. I told her I wanted to try the sunscreen for the texture and coz I also have sensitive skin. She said I would not have any trouble with it but I didn't want to risk it. (coz my skin reacts to some of the Eminence organic products too). I could tell she wasn't too happy w that. She kept asking how often and where exactly do I usually get massages and facials. Just too aggressive for me. Maybe it was just that girl. read more

I've been here three times now. The first time was for body massage because my husband got a gift card for me as Mother's Day gift. I had no problem with my appointment and everything went good. The second time was for my hair cut It he hair village(same location but apparently different owners), I didn't like my hair cut but there's nothing to do with their service. So this time I came here for the eye lash extensions and wanted to use my gift card. The receptionists from both JB and Hair village didn't speak English very well and the girl from HV didn't know the price and lash set options as I was asking over the phone. That's fine, so I came for my appointment and went to JB from dest, one of the receptionist had problem finding my appointment said i wasn't booked then she asked other girl to double check( took 10 mins), then she told me it was in a different place(same built but upstairs). And I waited for 30 mins as my appointment was behind but that's ok. Finally mine was done and going to pay with my gift card. I showed them my e-gift card then they asked for a physical one but I don't have. They didn't know how to do the e-gift card so called JB, then JB told me I can only use the gift card at their spa(facial and massage). What heck? No one told me that!? I was here the last time for my massage appointment but nobody told me this! I came here just for my gift card otherwise I have my regular lash place OMG! Why's so many misunderstandings? Please at least find someone who speaks proper English for receptionist to avoid any of these misunderstandings and problems with booking appointments. read more

I don't know how this place got a 5 star rating since it deserves half a star. I have no doubt that the "5" star ratings and reviews have been written by staff or the owner herself. We booked a bachelorette party for a group of 10 girls and the service was absolutely atrocious. Aside from the fact that they charge $55 for a simple pedicure that's not even shellac and $45 to hastily file your nails and slap some nail polish on to it, the ambiance is a far cry from serene and calm. The big room in the back lacks decor and has a bunch of big dirty futons pushed together. We weren't offered any beverages or even water for our large group. I was late for my service and told right away that they don't have time to complete both a mani and pedi but that they could do one of the services although I'd be charged for both because it's their policy. How do you charge a client for a service you won't provide to them? I had nail polish on the outer edges of most of my cuticles and even had to reapply the colour myself since they screwed it up so bad. It gets worse. One of the girls sat in the chair for 2 hours while trying to get a french manicure shellac done and the nail technician kept screwing it up. Their nail UV curing light wasn't working and it seems it was their only one so the girl's nails were looking like a 4 year old had taken a stab at it during playtime. Finally, the girl told the nail technician to take it all off and leave it. By this time, her nails were grainy and raw because of the putting on and taking off shellac 3 times. When it came time to pay, we call complained about our services and they stared back at us with their arms extended with the credit/debit machine and could care less. They even tried to charge the girl who they made sit in the chair for 2 hours who ended up only with a top coat. There are so many great nail spas is Vancouver, so please let our experience be a lesson to you and don't even think about entering this dungeon. read more

I'm a fan of this Korean spa- I bought a few packages, and also bought a membership. It's clean, staff are very polite and friendly, and services are very consistent, actually consistently good no matter which esthetician you get (that usually not the case in other spas). I get my regular facial and massage there. Korean massage is very deep which I like (better than most RMTs), they use lots of hot towels, and I love the water bed. read more

Came here with a Groupon and booked a second spa package as I left. Service is friendly (without being fussy) and the layout is well planned. You get a locker with key to store clothes and purse, get a fluffy white robe (multiple sizes for those that are not size 0), and while you wait for your appointment, they offer drinks in the movie/pedicure lounge room. Massage beds are heated water beds, music is calming (not cheesy) and the products used are top notch: lemon scrub, strawberry-rhubarb cleansing mask, pumpkin anti-aging mask... I smelled like a delicate and happy fruit salad when I left! Monthly deals, groupons, yelp coupons. Great service and even better value. read more

I have been going to Mina for laser hair removal for over a year and I cannot say enough great things about her! She is so patient and meticulous - you get a much better value per session just based on how good she is! And the prices for laser are so low compared to other spas - particularly for ones with the Lightsheer diode (which I think is the most effective). I have been to 2 other establishments for laser hair removal and neither of them hold a candle to Spa Evian. Great prices, effective and professional. The front desk staff is also fantastic - always very sweet and accommodating and they address patrons by name, which is a nice touch. PLUS you get to watch movies in the waiting area while you wait for your session! The spa itself is very clean and well decorated. read more

Just got my first laser treatment today it was great. The lady was patient and kept on asking if the pain level was tolerable, which was it was. Hurts way less than waxing Overall great experience there : ) read more

Visiting from Ontario, my wife and I had a heavenly time at Spa Evian Beauty (my birthday). On separate days, we each had an exquisite Customized Facial, followed by a complementary Express Mani/Pedi and Paraffin Wax for hands. The Spa is spacious and beautifully designed; the Management and Reception warm and helpful; the Estheticians friendly and excellent. Time stood still. We're already looking forward to our next visit - can't wait! John F read more

This is the best spa we've been to. Unforgettable experience, very professional and polite people, amazing vibe, massage and facial were super. Thank you! read more

UPDATE: I finally returned to give them another try. I called the manager, Maria, to make my appointment. They accommodated me rather quickly, and I got a pedi, plus mani with paraffin. The owner, AND manager both came to talk to me during my appointment, and the manager also saw me out. She mentioned if in the next few days my nails do get damaged, to give them a call to touch up. That was a really nice touch. The aesthetician did a good job on my nails, and did a wonderful massage. There are quite a few bubbles in the finger polish, though :/ My only complaint is lack of parking nearby for such a long appointment. They did offer to move my car or plug my meter. Though I parked in a free zone (2hr limit), and drive standard. Nobody could drive stick on staff. So, I'm sitting in my car hoping my nails are drying as I type this. I advise if you do get a pedi, to bring your own flip flips. I snagged the last pair of disposable ones. I'n giving 4 stars as an average, because of the mistake before. I still strongly recommend Mina for laser. She's the best! read more

Had a 60 min massage and 30 Eminence facial with eye and lip treatment with gf for our birthdays, which we purchased on Groupon. My 3 stars is for the fact that I enjoyed my back massage. The rest was horrible. As I laid on my back with the light glaring at me my masseur is attempting unsuccessfully to massage my shoulders and scalp. I figure she's tired from massaging my back. Once my session is complete and I head to the change room and I notice that my mascara is flaking around my eye. Did I not just receive an eye treatment with my facial? I did not reapply any makeup thereafter. When I toned my face at the end of the night I noticed there was makeup on my cotton ball from this morning prior to the facial. Meaning, they didn't remove all the dirt from my face before I had the facial. read more

My fiancee had gone here for a package deal before, and was enough of a fan to immediately purchase two more. She saved them up for when I was in Vancouver, so we went in for a couple's massage. The basic sequence followed was foot bath/wax, body massage, foot massage, facial--I won't try to narrate the process itself and the facility too heavily since everyone else has already described it fairly well. What I will say is that the treatment was excellent. I'm recovering from an ankle injury last year and my feet still get tired and sore fairly quickly. My calves get extremely tight to go along with this. Since I'm visiting the city, we've wound up doing a lot of walking, with some hiking thrown in on the fringe, so I went in to the session rather a mess; my feet felt bruised, and my legs were extremely sore. In the massage, my therapist struck a perfect balance between focusing on trouble spots and all-over treatment. The warm waterbed massage tables allow for a lot of pressure without discomfort, and that and the copious amounts of hot towels definitely helped promote relaxation. By the time the massage was down to my legs, I was feeling veeeery relaxed...once she started working on my calves I was pretty much out. I was drifting in and out of consciousness during the facial treatment, and out cold for the foot massage. The results speak for themselves though: afterwards, my feet didn't hurt. My legs felt great. We went walking around downtown for a couple of hours afterwards, and I still felt great. Everyone noted I looked very relaxed. I can't really comment too much on the beauty treatment aspect of it, since as far as that goes I'm a typical guy, and I was clearly in it for the massage. My fiancee also left a happy customer, sporting a big smile and looking like she was floating. She bought another two packages on the way out. read more

I came in on July 8 for a peel. I had called and asked for a "Green Peel" and was informed that service was no longer provided, but to come in for something similar. I said I would take a week off work, since I understood the healing process would take some time, but got no useful information either time I called regarding healing time, what to expect, or what to use on my skin afterwards. I had a gift card, so I booked this mystery treatment anyway. While getting this treatment, I was a bit baffled by Sofia asking me if it hurt and if it felt like "little needles" because I didn't feel anything at all. Afterwards, I was disappointed - this was not what I was expecting at all. My face was soft but only in the same way it would be if I gave myself a facial at home. I was told to come back for a "recovery" treatment the following week. "Recovery" from WHAT? I wondered. Anyway, I came back, and she asked me if I had "dead skin". I had no idea what she was talking about. I had money remaining on my gift card so I then booked a second peel for the following week - which was July 21. WELL. This time, I got what I was originally expecting. There was the mild pain, there was the "little needles", there was the heat. Afterwards, my face felt a bit sunburnt and tight, and my skin started to flake and peel a day or two later. This is what I was expecting the first time. Frankly, I'm feeling really ripped off since the first treatment obviously omitted some key ingredient that would entail it being an actual "peel". Secondly, I'm disappointed that because there is little to no communication, I had to google how to care for my skin following the peel. I got no instruction from anyone at Juillet whatsoever. Thirdly, I'm questioning whether Sofia knows what she's doing. The first "peel" had no effect at all; during the second peel, she got the cooling cream treatment up my nose and all over my eyes (which she apologized for and was quite concerned about my eyes). A most uncomfortable 15 minutes. When she was wiping it off, she scrubbed my eyes so hard that a third of my eyelashes came out. I'm not exaggerating. I have booked a recovery treatment for July 28 (at least now I know WHY there is a "recovery treatment") and will actually benefit from one, since the peel was actually a peel this second time, and have asked to speak to a manager at that time. This is an identical email I sent directly to Juillet's email days ago without hearing a reply. Review update: I heard back from Christina who was very apologetic and professional and offered a complimentary massage for this disappointing experience. She also clarified the nature of the treatment and it makes sense now, it's unfortunate that Sophia's limited English prevented her from explaining this to me prior to the treatments. I will be returning in two days for a subsequent facial treatment so stay tuned for further updates... Second update: following treatment was good and as initially expected; Christina continues to be attentive in booking appointments for me and has sufficiently satisfied my complaints. Will return for a manicure and pedicure - previous pedicure was very good. read more

Amazing massages, AWFUL customer service. Called to make an appointment for a couples massage and they asked for my fiancé's information. Since I wanted it to be a surprise, I asked them not to call him and the receptionist said she would write a note on the computer. Of course, they ended up calling him. When I called them to complain and ask what happened, their excuse was "he didn't pick up so we didn't speak to him" which is ridiculous because he obviously has caller ID. Upon asking if they did write a note on the account regarding not calling him, the receptionist said "we did but it was hard to read" which is unacceptable. So then, that's when she offered free coffee from their cafe upstairs after the massages. On the day of the appointment, we did not get any apology and obviously no mention of the incident and did not get the coffee they said they would give. Although the massages were spectacular, the customer service was enough to make us not want to go back again. Don't rely on juillet if you want to surprise anybody. read more

Take advantage of their amazing deal today - 50% off all regular price spa services! I went in for a 60 min facial today and it was simply amazing! Not only do you get to lay on a warm waterbed while being pampered, you get a warm water pouch for your stomach, and a neck, shoulder and arm massage throughout the whole session. The products used on my face were lovely - they smelled and felt great on my skin. My face is just glowing right now. Wonderful and sweet staff. A very clean and relaxing atmosphere! I highly recommend this place! read more

Great ambiance and place to have a spa and movie afternoon with the girls. That being said, everything was complicated. We were doing a stagette surprise and the bride was contacted by the spa, so the surprise fell apart. They did offer a gift certificate. When the bride asked for a flower on her pedicure, she had to negociate hard to get it done, because it is not somethIng they do at the spa. They finallly did a great job, but the process was very complicated. And there was no consistency with the menu on site and online, so there were problems when it was time for payment. We had booked 55$ pedicures according to the menu, but they charged us the 75$ for a pedicure, which is quite expensive for this service. All these conplications did not make our experience enjoyable. We felt rushed and were unhappy with our global experience. read more