Roy T!!! You are the man!…read more I was searching for a C300 with specific features and found one 3 hours away. Roy and I handled all negotiations over phone, text, and email before I made the trip. When I purchased, there were no surprise fees or charges. What I really appreciated was being treated as an equal by Roy as well as the entire dealership. There are plenty of times where professionals will discuss with my husband even though I am the ultimate decision maker for my car. Minor details that could've been a hassle if it wasn't for Roy's communication, follow-through, and general professionalism: - The C300 had a few small paint chips from normal wear and tear. - The spoiler wasn't attached properly Solutions: Roy said he'd mail over a touch-up kit, and he did. He also advised me to take it to my local Mercedes dealership for warranty repair (I didnt have the time to wait for the service to be done same-day at Ed Hicks). I followed up with my local dealership and like roy said, it was covered under warranty and everything went smoothly. The whole experience was easy, honest, and pleasant. I'm planning to buy future cars from Roy

I regularly purchase vehicles out of state and rarely write reviews, but this experience stands out…read morefor the wrong reasons. I agreed to terms on a car and was ready to move forward. Instead, the dealership delayed the process on their end while "checking with other dealers" and handling things internally. During that time -- after several messages, a few phone calls, and multiple days of back-and-forth -- the car was sold to someone else. This wasn't a case of a last-minute competing buyer. It reflects a lack of deal control and a willingness to continue shopping a vehicle even after terms are agreed, without clearly communicating that to the buyer. At the level of purchasing a $90K+ vehicle in cash, there should be a much higher standard of professionalism, transparency, and follow-through. Instead, I was left in limbo while the dealership continued to pursue other options behind the scenes. The result was a complete waste of time and a breakdown in trust. If a dealership is not prepared to secure a vehicle once terms are agreed, that should be made explicitly clear upfront. Proceed with caution, and make sure you have explicit written confirmation that a vehicle is being held before assuming a deal is in place.

Was on vacation and started experiencing issues with my Silverado. Called to get a quick emergency…read morevisit and the rep was able to help me over the phone. Ends up, was just the battery!! *Whew* Stopped off at a local part store and the battery indeed sis check out as bad. Replaced and no issues after. So much appreciated the rep help over the phone and saved my vacation!

Had my car in the shop for 5 months and the dealership sent it home with "repaired" to just find…read moreout they cleared the code and didn't work on it just to have it back to them the next day for the same issue. Then after having it for months later they tried to get me to pay for a 1900 repair that it didn't need just for me to pick it up to take it to a local mechanic and it was just a leak they had nothing to do with what they were trying to repair.

My F150 wouldn't start so we got it Sames by Tow truck. I worked with Daniel Ramos over the phone…read moreas I was stranded in Port A. He squeezed us into the schedule immediately and had the truck diagnosed and repaired in couple of days. Which I felt was very expedient.

Customer service in repair department is lacking. They never call you back. They don't repair…read morethings that should be repaired. Their inspection prior to buying the car is lacking. Waited over a week for a loaner, got in it and it wreaked of marijuana. Do better!

Horrible experience! I live out of state and bought the vehicle remotely. It has been 3 and 1/2…read moremonths and my title work still has not been sent to my state DMV. I've been getting the runaround. I definitely will not work with them ever again. By the way, I have purchased cars in nearly 20 states and from the federal government. This is the worst service I've ever received.

I have been dealing with this dealership for 7 years. I have purchased 3 Ram 1500 from them. 9…read moremonths ago I traded in my 2019 Ram 1500, wich I owned free and clear. The truck only had 60,000 miles on it I had changed all 8 ignition coils, 2 were bad. I had to replace 1 fuel injector and when I took it in on a recall for the ABS, another injector had gone out I traded it in for a 2022 Ram 1500 with 41 000 miles on it. After 4 months I am already having issues with it starting. And of course the issue is not under warranty. I made an appointment to take it in. I drive 47 miles to the dealership just to told I have to leave it for 2 to 3 days before a technician can look at it. Why wasn't I told this before I drove 47 miles. Needless to say I wasted my time and gass to drive there. This will be last dealings with them, and probably the last dodge I ever purchase.

John helped us get into a quality vehicle in no time! He was straight to the point, and we felt…read morecomfortable dealing with him. All the cars on his lot are super nice, and priced extremely fair! We would recommend him to anybody looking for an affordable, quality vehicle!

Liars liars like democrats!! I had a very bad experience…read morewith this seller. I bought a vehicle from overseas.I asked John several times if the vehicle was in good condition, he replied that YES YES YES, the vehicle was working perfectly!! But when I received it some time later, the vehicle was in a deplorable condition. The brakes were ruined, the undertray was missing, the interior of the vehicle was absolutly dirty, the rear rims were cracked, a front tire was damaged, there was a problem with the steering rack that I had to change. So NO, this car was not in good condition, but in shitty condition. This is just disgusting from primetime auto to sell this car while it was in this condition and while I live abroad. These are crook ways!! And that's not how you do business!!! If you buy a vehicle from them you better look at the car from every angle, because at primetime auto we are liars like democrats..

This is my son car he is very polite and very good mechanic never over charge I'm very happyread more

the best of the best here in corpus christi, texas. Works on all kinds of vehicles but his…read morespecialty are diesels. he tells you how it is and will get your vehicle running in no time. aside from fixing your car, he sells vehicles as well. used but ALWAYS in good condition. this is the place you want to go when you're having issues with your car.

I brought a vehicle there and the staff were out of this world, from the Manager on down to the…read moresalesperson on the floor, they will bend over backwards to help find what your looking for in a car, or truck. My salesman was great, he took care of everything for me, the service department is really great for after the sale is done, they keep track of your vehicles every need, and will notify you when it's time to come in.

I took in my car to get an oil change by them and was met by Treyvon who took great care of me from…read morethe start! He got everything done for me and all I needed to was drop my keys off with him, sign for the oil change, and wait. They got it done fast and efficiently and gave me a water while I was waiting! Best way to get something serviced is to schedule an appointment with them and ask for Treyvon! This is the same place where I bought my car which has never had any problems. If you're looking for a place to get a luxury style car with an affordable price then CC Mazda is the best place to go!

My experience with Allen Samuels was the best customer service. My Salesman Bob, was such a great…read morehelp and very understanding that I did not want to get myself into a used vehicle, because my dad was my mechanic, and I did not want to have any problems in the future with a used vehicle. Bob was very kind and assured me he would do his best to help me get the price to where I felt comfortable. Also the finance person (originally from Alice,TX), whom I regret to have forgotten his name, was such a great help as well. It was after 8:00 on Friday and he was so joyful and happy.He did his best to keep a smile on my face, which was AWESOME! They made my experience with buying my first new car the best they could, under the circumstance of my father not able to be with me. Thank you guys! Glad to be the first reviewer:)

Never going to waste my time here again. Monique Lara and the finance manager tried sticking me…read morewith a 11.6 interest rate and my credit score is above 660. I took my keys to my trade and ran. Thankfully I didn't fall in trap of smiles and making me feel like I have a low credit score and couldn't get anything lower than what they offered without money down. Ha I now have a 4.2 interest rate on a 2014 Silverado Texas Edition no money down from Automation Chevrolet...shame on Allen Samuels teaching bad business to their employees.

I'm so glad we went to Subaru to check them out , They…read morewe're so friendly, wonderful to work with. Wasn't planning to walk out with a new car. But we did. You get so much features for your money. Thanks to Eddie and his team! Go get a Subaru! The experience is worth it.

My wife and I visited Hicks Family Subaru on Monday, March 16, 2026. No one greeted me or my wife…read more No sales person on the floor. Plenty of people millng around, including customers who were there for service, along with employees who wouldn't make eye contact or say "Hi" as they swiftly walked by us on either the upper level floor or lower level of the showroom/service area. We got tired of standing around by ourselves, so I walked up to the only vehicle on the floor. I began to examine it as obviously as possible. I opened and closed doors and stood looking at the stuff under the liftgate. I bent over and looked deep inside to examine the glove compartment, the center armrest and the other aspects of the interior... still "nadda." They don't look as throughly at cars that cross the border as I did at this floor model. I walked over to the reception desk, the girl sitting behind it looked up with a blank expression and flatly asked if I wanted something. No greeting, no "Hi, welcome to... " I smiled and asked somewhat lighthearted (and perhaps a little sarcastically) if they sell cars here. She replied, "Yes, both new and used." Long pause... long lingering pause.... before I had to actually request to see a sales person, of which she admitted she had no idea where any of them were. She picked up her phone and made a request for a salesperson to come to the showroom. We waited... and waited... and waited even longer before turning around and looking to my wife. We'd had enough, and I announced (rather loudly) that we were leaving. No apologies from her, no effort to stop me or offer any assistance. My last words before exiting were, "I can't believe nobody wants to sell me a car here." We stopped on the lot for an obvious moment, and peered through the windows into several cars on the lot as we headed back to our car. No one came out there, aside from us. Guess which Subaru "Family" Dealership won't get our business in Corpus Christi, Hicks Family Subaru.

1 year ago, I purchased a 2025 Mitsubishi Eclipse. The sales man Thomas Velasquez was honest. THE…read moreF&I person, Jonathan Lightfoot is the one you need to watch very close. He does everything in a hurry. He does not care about anything but closing the deal. I had a trade in and I also put down $4000 down. I did not need the down payment. My monthly payment was still $600. Jonathan Lightfoot should focus on doing what is best for the buyer and not be overly concern with lining his own pocket. Jonathan Lightfoot is the reason car sales have a bad rap. I will never do business with them again. He did not try very hard to find me a better interest rate. He just wanted to close the deal.

Unprofessional. I bought a 2024 Mitsubishi Mirage and the…read morefirst time I tolled window a up and down the back driver side window shattered. I went in person to try to get it inspected and fixed. I was turned away by a salesman who created his own scenarios for over 20 minutes basically telling me that I was lying. I went ahead and left fixed my window at my own expense. The following day I wanted to test the windows again roll up and down and the back window again malfunctioned and came out out of its track and almost fell out of the window frame itself. I try to get a hold of the general manager and he has not responded to any of my messages, voicemails or calls. I am basically being ignored. There is a MALFUNCTION obviously with my back door window!!! I will be filing a complaint with the Better Business Bureau our local news and contacting legal advice.