Roy T!!! You are the man!…read more I was searching for a C300 with specific features and found one 3 hours away. Roy and I handled all negotiations over phone, text, and email before I made the trip. When I purchased, there were no surprise fees or charges. What I really appreciated was being treated as an equal by Roy as well as the entire dealership. There are plenty of times where professionals will discuss with my husband even though I am the ultimate decision maker for my car. Minor details that could've been a hassle if it wasn't for Roy's communication, follow-through, and general professionalism: - The C300 had a few small paint chips from normal wear and tear. - The spoiler wasn't attached properly Solutions: Roy said he'd mail over a touch-up kit, and he did. He also advised me to take it to my local Mercedes dealership for warranty repair (I didnt have the time to wait for the service to be done same-day at Ed Hicks). I followed up with my local dealership and like roy said, it was covered under warranty and everything went smoothly. The whole experience was easy, honest, and pleasant. I'm planning to buy future cars from Roy

I regularly purchase vehicles out of state and rarely write reviews, but this experience stands out…read morefor the wrong reasons. I agreed to terms on a car and was ready to move forward. Instead, the dealership delayed the process on their end while "checking with other dealers" and handling things internally. During that time -- after several messages, a few phone calls, and multiple days of back-and-forth -- the car was sold to someone else. This wasn't a case of a last-minute competing buyer. It reflects a lack of deal control and a willingness to continue shopping a vehicle even after terms are agreed, without clearly communicating that to the buyer. At the level of purchasing a $90K+ vehicle in cash, there should be a much higher standard of professionalism, transparency, and follow-through. Instead, I was left in limbo while the dealership continued to pursue other options behind the scenes. The result was a complete waste of time and a breakdown in trust. If a dealership is not prepared to secure a vehicle once terms are agreed, that should be made explicitly clear upfront. Proceed with caution, and make sure you have explicit written confirmation that a vehicle is being held before assuming a deal is in place.

Was on vacation and started experiencing issues with my Silverado. Called to get a quick emergency…read morevisit and the rep was able to help me over the phone. Ends up, was just the battery!! *Whew* Stopped off at a local part store and the battery indeed sis check out as bad. Replaced and no issues after. So much appreciated the rep help over the phone and saved my vacation!

Had my car in the shop for 5 months and the dealership sent it home with "repaired" to just find…read moreout they cleared the code and didn't work on it just to have it back to them the next day for the same issue. Then after having it for months later they tried to get me to pay for a 1900 repair that it didn't need just for me to pick it up to take it to a local mechanic and it was just a leak they had nothing to do with what they were trying to repair.

Our family bought a new 2026 Escape from Sames Ford. We had a HVAC issue under warranty, and Robby…read morein Service was terrific! Buy a great car from a great dealership, with a stellar service department! The communications were regular with updates. The Escape was ready as scheduled.

Customer service in repair department is lacking. They never call you back. They don't repair…read morethings that should be repaired. Their inspection prior to buying the car is lacking. Waited over a week for a loaner, got in it and it wreaked of marijuana. Do better!

Good customer service through the trade of my old vehicle and the buying of my newer vehicle. But…read moreonce the purchase was made I had to wait 3hours for their final inspection and service to be completed. I was thankful that they wanted to make sure the new vehicle was ready to go but it was a long wait.

I have had several experiences with these guys and none have been good. I vowed not to use them…read moreagain but felt, "what's the harm in me just stopping by (convenience only) to ask about the service message I get on my Uconnect everytime I start my engine"? I was told the identical story each time I stopped by (3 in 6 months); "we are waiting for Ram to come up with a fix for this". I was leary of what I was being told and my truck was about to be out of warranty, so I went to another dealer. You guessed it, Lithia of Corpus Christi was lying again. I frankly don't understand why they do this. This time I will not stop by there for any reason whatsoever. They are even on the Stellantis radar for not being a reputable warranty dealer!

John helped us get into a quality vehicle in no time! He was straight to the point, and we felt…read morecomfortable dealing with him. All the cars on his lot are super nice, and priced extremely fair! We would recommend him to anybody looking for an affordable, quality vehicle!

Liars liars like democrats!! I had a very bad experience…read morewith this seller. I bought a vehicle from overseas.I asked John several times if the vehicle was in good condition, he replied that YES YES YES, the vehicle was working perfectly!! But when I received it some time later, the vehicle was in a deplorable condition. The brakes were ruined, the undertray was missing, the interior of the vehicle was absolutly dirty, the rear rims were cracked, a front tire was damaged, there was a problem with the steering rack that I had to change. So NO, this car was not in good condition, but in shitty condition. This is just disgusting from primetime auto to sell this car while it was in this condition and while I live abroad. These are crook ways!! And that's not how you do business!!! If you buy a vehicle from them you better look at the car from every angle, because at primetime auto we are liars like democrats..

This is my son car he is very polite and very good mechanic never over charge I'm very happyread more

the best of the best here in corpus christi, texas. Works on all kinds of vehicles but his…read morespecialty are diesels. he tells you how it is and will get your vehicle running in no time. aside from fixing your car, he sells vehicles as well. used but ALWAYS in good condition. this is the place you want to go when you're having issues with your car.

I brought a vehicle there and the staff were out of this world, from the Manager on down to the…read moresalesperson on the floor, they will bend over backwards to help find what your looking for in a car, or truck. My salesman was great, he took care of everything for me, the service department is really great for after the sale is done, they keep track of your vehicles every need, and will notify you when it's time to come in.

I took in my car to get an oil change by them and was met by Treyvon who took great care of me from…read morethe start! He got everything done for me and all I needed to was drop my keys off with him, sign for the oil change, and wait. They got it done fast and efficiently and gave me a water while I was waiting! Best way to get something serviced is to schedule an appointment with them and ask for Treyvon! This is the same place where I bought my car which has never had any problems. If you're looking for a place to get a luxury style car with an affordable price then CC Mazda is the best place to go!

Excellent family-owned business! The level of honesty and customer service here is unmatched…read more I cannot recommend juicy motors enough. I came in during an incredibly stressful time dealing with a dishonest mechanic elsewhere being without a vehicle , and the whole crew here went above and beyond to help me. They provided the best customer service I've ever received, gave me great advice, and made sure I left in a perfect, reliable vehicle at a great price. If you want to buy from people who actually care about their customers, come here!

Just got a Honda fit sport New ac brakes…read moreGreat car cold ac Runs well Great company Got a suburban last Year great truck Dog loves it loo Juicy motors terrific

My experience with Allen Samuels was the best customer service. My Salesman Bob, was such a great…read morehelp and very understanding that I did not want to get myself into a used vehicle, because my dad was my mechanic, and I did not want to have any problems in the future with a used vehicle. Bob was very kind and assured me he would do his best to help me get the price to where I felt comfortable. Also the finance person (originally from Alice,TX), whom I regret to have forgotten his name, was such a great help as well. It was after 8:00 on Friday and he was so joyful and happy.He did his best to keep a smile on my face, which was AWESOME! They made my experience with buying my first new car the best they could, under the circumstance of my father not able to be with me. Thank you guys! Glad to be the first reviewer:)

Never going to waste my time here again. Monique Lara and the finance manager tried sticking me…read morewith a 11.6 interest rate and my credit score is above 660. I took my keys to my trade and ran. Thankfully I didn't fall in trap of smiles and making me feel like I have a low credit score and couldn't get anything lower than what they offered without money down. Ha I now have a 4.2 interest rate on a 2014 Silverado Texas Edition no money down from Automation Chevrolet...shame on Allen Samuels teaching bad business to their employees.

I'm so glad we went to Subaru to check them out , They…read morewe're so friendly, wonderful to work with. Wasn't planning to walk out with a new car. But we did. You get so much features for your money. Thanks to Eddie and his team! Go get a Subaru! The experience is worth it.

Brought my Outback in for an oil change on a Saturday mid morning recently. Looked at Used Subarus…read moreduring that time because my husband is ready to buy another vehicle for his commute. He ends up going to test drive at least one that I checked out briefly at Hick's Family Subaru. Come Sunday, I went to check the oil level, always do after any service on my Outback, I love it and all its dents and bruises so I climbed under my car on the driveway to check things out, just because, and I am so glad I did!!! Oil all down the center of the underbody, an oil seep from the top which they should have noticed! and Said something to me! They will give you list of lots of maintenance due, why not a crazy oil leak??? But they got the oil change done. Oh, and there was water seeping from the lower radiator too! Well, We are Done with HIck's Family Subaru. Come the following Monday, they never followed up with my husband about the car he drove either. He wanted to sleep on it, that's fair. No one called him back at 11am on Monday to sell a car either. They're Fired. HIck's Family Subaru. Maybe they're all on vacay? at lunch?