I called Monday the July 13th to have someone come look at my AC. The temp outside was about…read more100-105 and my AC was not blowing cold air. I left a message hoping the company would call me back. It is Friday and I still have not heard from Altitude, so I called another company who came and did a great job analyzing and fixing the problem. I know Altitude has a high rating, and I was going to you them, but really can't give a customer a call back. There not that busy, bad customer service.

These guys have been so helpful and honest. They were the second company we called, but they'll be…read morethe first from now on. We have a super uncommon swamp cooler on the roof of our house, and they searched everywhere to find replacement parts, and now that we know that they're not available anymore, they're helping me try to get the parts repaired. Definitely make these guys your first call when you need heating and cooling help.

The whole company is great, but Western Pierce Smith went above and beyond. Will use again and will…read morerecommend to everyone. Thank you, Patricia Magnusson

They were to find water leak but would not look under house..I was told they dont do that. They…read moresaid my dishwasher pump was leaking its a month old and they changed water line to dishwasher told me 217$ and I got an emailed receipt for 566$. I still have leak and big credit card bill and they wont answer the phone.

We have been working with Leland for a while now and have been very pleased. Their personal…read moreattention, and their follow up has been very helpful for us. I highly recommend them.

This is my go to plumbing company,, they are simply the best!!! They show up when they say they…read morewill and there prices are reasonable. This time I mistakenly drilled threw a water line that left us without water and AC ( we have a swamp cooler ) they were fully booked but still fit us in. We were VERY GRATEFUL!!

Had a valve replaced for my baseboard heating. Paid with a check four months ago and the owner…read morestates that the check was null. Without warranted cause the owner threatened me stating he would get law enforcement involved without allowing me to rectify the issue. I told the owner that I gave them the check four months ago and have been looking for the charge since then. But the owner states he tried to cash it a month after I sent it and is just now realizing the issue. Even after I told him I could pay him now without issue he doubled down and insulted me. I was very happy with the work his employee did, and his employee even made it known that they were short on work so he appreciated the call. Now I will never use his business again because of his terrible customer service. He was not professional in any way and was very rude. Do not use this company if you want respectable people to help you. The information posted below by the owner is a lie because I had the work done in early December per my receipt. It's unbecoming of an owner to try to make his customer look bad for his own benefit.

The heat in my house has not been working well all winter; I put off calling for service for fear…read moreof an expensive repair and I was not mentally prepared for something, in my mind, I believed would cost thousands of dollars. I finally reached my cold tolerance and called for service; I called Wellman based off of other reviews I read online. I received prompt service, within an hour of calling, Pedro was at my house. He quickly found the problem, the valve that circulates the water from my baseboard heating was turned off. He also checked the thermostat to make sure it was wired correctly, and made sure my pump was running correctly (he did say if I neglected this for much longer, I could have burned out my pump). He was very thorough, and my heat started working immediately. I appreciate that he took the time to make sure I wouldn't have any other issues, and it was a very reasonably priced service call. Had I known it would be an easy and inexpensive fix I would have called months ago. Thank you so much!

Arctic Plumbing and Heating is the best! They come quickly and do great work. Their prices are…read morereasonable. The guys who work for this company are amazing ... so friendly, professional, knowledgeable, and capable! They loaned me heaters to keep me warm when my hot water boiler went out. They are wonderful. The only problem I had is getting in touch with them. No one answers the phone. You have to send a text and then they want you to fill out a text with what you need. That is my only complaint. I would highly recommend them to anyone!

My builder chose this company to install my HVAC recently. My master bath was not getting hardly…read moreany heat, so I called them for help. It took more than four phone calls to get anyone to respond. Their former employee who worked on my house has promised to come by and fix it in the next week, on his day off, although he's working for another company now. Saturday night my furnace quit altogether which is a huge problem in November. I left a message, thinking surely they have people on call for such emergencies.....oh no! 24 hours later and still no call and no heat! I guess if you are going to have an emergency, it better happen during business hours!

I am so excited to have a company that I trust!. I have used Coppersmith a couple of times now…read more They have maintained my breeze air cooler and it is so much better than before. I got a new kitchen sink and shower head etc. It is great. Today came to fix the running toilet and showed me how to make adjustment if occurs again! They are friendly, punctual and helpful. They did not make unnecessary recommendations! This company is amazing, a good value and the employees are outstanding.

We had an issue with our heating system in March, and Coppersmith charged us $420 to look it over…read moreand determine that we needed a new heat exchanger and of course the warranty was out of date. After reapairman left, the system leaked water worse than before he took it apart. We were told that we could not buy just the heat exchanger, that we would have to replace the entire system which is only 9 years old. Repairman was supposed to get us some estimates for doing this. My husband found the exact heat exchanger online. It's now two months later and we still do not have a resolution or fix. No call back with an estimate for repairing or replacing the system. Waste of $420, and terrible customer service. Brenda N

They replaced a swamp cooler. They came on time, stuck to the estimate and it was done quickly…read more Loved the team. Would hire them again.

Jose is amazing. Very personable and knows what he's doing. Came right on time and was able to do…read morethe job the same day. I would recommend him for services.

Called Griffith about my water heater not working. I suggested it was a thermocouple problem…read more Daniel called and said some other things are possible, but would check it over. He had to squeeze me in between other appointments. When he came and looked over the problem, he repaired it posthaste very efficiently. It was easy to see he knew exactly how water heaters operate. I'll be calling him next problem.

I have used this service multiple times in different homes I've lived in. They have done work on…read moreboth plumbing and heating and air conditioning for us. Frankly, I would trust know one else in this town. With quality comes perhaps waiting awhile , but they are well worth the wait. Fair prices and excellent results.