Roger was professional & efficient and respected my time by arriving exactly at the agreed upon…read moretime and completing the work quickly. There is a callout fee of $97, which is in addition to time & materials. Payment is required upon completion of the work, and the service includes a one-year warranty on materials and workmanship. Pride Plumbing uses a flat-rate pricing structure, so if you need itemized estimates or invoices separating materials and labor for an insurance claim (Xactimate), be aware of this limitation. They are not the cheapest option, but I believe the quality justifies the cost. Like many in the industry, they try to upsell additional services, whether necessary or not. Overall, I'd call Pride Plumbing again, especially for an emergency.

A few months ago I was advised by a local plumber that it was time to replace my boiler as it was…read more47 years old and at this point would just nickel and dime me to death. As fortune would have it I heard an advertisement on KGLN about a company from Grand Junction and thought I would give them a shot. The owner, Chad with Pride Plumbing made a special trip to my home and was very impressed with his professionalism and knowledge. He worked with me on the price and suggestions on what was best needed for my house and I signed an agreement on the spot. The crew arrived on time and ready to go. They got started immediately and throughout the entire installation they would explain what was being done and I probably drove them crazy with all my questions. But they were patient and would stop to address my concerns. At the finish of the project they went above and beyond to even clean the old copper pipe to make it match the newer piping. They Did a FANTASTIC job on time and on budget. I want to commend those two techs: DERRICK FLINT and Isaiah their professionalism and kindness. That goes a long way for a satisfied customer. Rod Barnes Glenwood Springs

The whole company is great, but Western Pierce Smith went above and beyond. Will use again and will…read morerecommend to everyone. Thank you, Patricia Magnusson

They were to find water leak but would not look under house..I was told they dont do that. They…read moresaid my dishwasher pump was leaking its a month old and they changed water line to dishwasher told me 217$ and I got an emailed receipt for 566$. I still have leak and big credit card bill and they wont answer the phone.

I have been a customer of Avalanche for last five years. I have found the technicians to be very…read moreknowledgeable, courteous, and professional. Brennon has turned and my cooler on and off for last three years. He is exceptional and goes the extra mile. The office staff returns calls and is very customer friendly. I highly recommend Avalanche heating and cooling.

Good honest people. I called in the morning thinking my plumbing was leaking and they said they…read morecould come out that afternoon. I got a call about 15 minutes later that they were in my neighborhood and could stop by. The tech was very nice and considerate, looked at the plumbing in the basement & crawlspace. It ended up not being my plumbing. He was out here for 10-15 minutes and did not charge me because of this. I really appreciate them coming out so quick and not charging me for wasting their time. I'm definitely going to be giving them a call when I redo the whole house plumbing.

I am so excited to have a company that I trust!. I have used Coppersmith a couple of times now…read more They have maintained my breeze air cooler and it is so much better than before. I got a new kitchen sink and shower head etc. It is great. Today came to fix the running toilet and showed me how to make adjustment if occurs again! They are friendly, punctual and helpful. They did not make unnecessary recommendations! This company is amazing, a good value and the employees are outstanding.

We had an issue with our heating system in March, and Coppersmith charged us $420 to look it over…read moreand determine that we needed a new heat exchanger and of course the warranty was out of date. After reapairman left, the system leaked water worse than before he took it apart. We were told that we could not buy just the heat exchanger, that we would have to replace the entire system which is only 9 years old. Repairman was supposed to get us some estimates for doing this. My husband found the exact heat exchanger online. It's now two months later and we still do not have a resolution or fix. No call back with an estimate for repairing or replacing the system. Waste of $420, and terrible customer service. Brenda N

Called Griffith about my water heater not working. I suggested it was a thermocouple problem…read more Daniel called and said some other things are possible, but would check it over. He had to squeeze me in between other appointments. When he came and looked over the problem, he repaired it posthaste very efficiently. It was easy to see he knew exactly how water heaters operate. I'll be calling him next problem.

I have used this service multiple times in different homes I've lived in. They have done work on…read moreboth plumbing and heating and air conditioning for us. Frankly, I would trust know one else in this town. With quality comes perhaps waiting awhile , but they are well worth the wait. Fair prices and excellent results.

I give the actual plumbing work 5 stars. I had a water leak and they were able to come out right…read moreaway and fixed it- which I appreciate - Overall, I give them 4 stars because of the administration side. I got the bill for 6 months later. Cost was high but 6 months later there's no way I can refute it and it was a verbal agreement, nothing in writing. The billing date was a week before I actually received the bill and it indicated that the payment was overdue even though I just received the bill and it was dated 6 months after the time the work was done.

Brock has taken care of our HVAC needs since we bought our house in 2011. He always is…read moreprofessional, thorough, and efficient, and offers great customer service. Highly recommended!

The plumbing company called about a week in advance to schedule the appointment. Typically, I…read morereceive a text reminder before their visits, so I expected one to come through within the following few days. Unfortunately, with everything I manage across multiple rentals, the appointment slipped my mind. I was later informed that an $85 no-show fee had been charged because no one was available on our side. I asked whether they could waive it, especially since no reminder was sent, but they were firm and even played the original scheduling call to confirm the appointment. Moving forward, I recommend finding another plumber who either does not charge no-show fees or provides proper appointment reminders. I understand I missed the appointment, but I also believe a reminder would have prevented the situation.

No monkey-business or trust concerns. Just responsive, professional, friendly, efficient service…read more A breath of fresh air. Thoroughly recommend!!!

I called Monday the July 13th to have someone come look at my AC. The temp outside was about…read more100-105 and my AC was not blowing cold air. I left a message hoping the company would call me back. It is Friday and I still have not heard from Altitude, so I called another company who came and did a great job analyzing and fixing the problem. I know Altitude has a high rating, and I was going to you them, but really can't give a customer a call back. There not that busy, bad customer service.

These guys have been so helpful and honest. They were the second company we called, but they'll be…read morethe first from now on. We have a super uncommon swamp cooler on the roof of our house, and they searched everywhere to find replacement parts, and now that we know that they're not available anymore, they're helping me try to get the parts repaired. Definitely make these guys your first call when you need heating and cooling help.