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    Puget Sound Abatement

    Puget Sound Abatement

    4.0
    (27 reviews)

    I hired Puget Sound Abatement to perform abatement work at my home after a tree strike, and my…read moreexperience was extremely disappointing. Three items--a partial curtain rod, crib hardware, and a stepping ladder--went missing after the period their crew had exclusive access to my home. A value of $373.96 from a $41,019.80 bill. I have timestamped photos showing these items being present before work began and during, and missing after their crew finished. Despite providing this evidence and a detailed timeline, the company repeatedly denied responsibility, suggesting the items may have been moved before their arrival, even though we had not lived in the home and no other work had occurred during that time. It makes no sense for us to lose these 3 random items as they claimed when there were much more valuable items in the impacted room. The company promised comprehensive documentation of all items handled for insurance purposes, but what I received was incomplete and inconsistent. Some photos were sent to my husband, and there was no clear record of items removed from certain rooms and where they placed each item in the kitchen. When issues were raised, the company provided shifting explanations and ultimately refused to reimburse the $373.96 replacement cost for the missing items. Additionally, I had to correct a previous billing error where I was charged for all quoted hours that were not worked. This, combined with the poor communication and lack of accountability, left me with no confidence in their professionalism or customer service. I am sharing this experience so other homeowners are aware of the risks and documentation issues. If you expect clear records and accountability, I recommend considering another company.

    A person came to look at our kitchen to give us a quote for demolition. He said he would e-mail us…read morean estimate, but never did. I wrote to the company to request that the quote be e-mailed to us, but we never received the quote. If the communication is this bad when simply requesting a quote, I can only imagine how poor it would be if we had hired them.

    Seismic Northwest Retrofit and Remodeling

    Seismic Northwest Retrofit and Remodeling

    4.8
    (70 reviews)

    I had Seismic Northwest install a reinforcing beam, drywall work, and electrical. They did a great…read morejob with the beam and the drywall work, the electrical was another matter. Long story short, I requested that all of the new connections be made in boxes that were accessible, such that if there is ever an issue, the connection points are easily discoverable and accessible. Despite the communication, the net result was that they left 2 hidden connections in the ceiling, and what's worse, they used 14 gauge wire on a 20 amp circuit. While communicating about the boxes etc, they were not honest on 2 different occasions; once where I had to push back for them to expose a connection that was hidden, and another time when I discovered the hidden connections they created in order to expose a connection in box. I had another electrician come out to fix the issues after I discovered the hidden connections and 14 gauge wire. Now, for what is worth, I don't know how much the issue stemmed from Rocky or the crew he had on the job. If they just did the structural work and the drywall, I'd easily give them 5 stars, but because of the unfortunate experience with their electrical work, I had to bring it down to 2 stars. If they just did electrical, I would have easily given then 1.

    Just needed some help with design and engineering questions. They graciously spent 20 minutes on…read morethe phone with me answering them all. It was much appreciated.

    Phinney Ridge Painting

    Phinney Ridge Painting

    4.6
    (85 reviews)

    We have used Phinney Ridge Painting twice now for large projects- first a full house painting…read moreproject in a 100 year old house- top to bottom ceilings, walls, trim and stairs in early 2024, and second project a massive repaint and hole patching project after an exceptionally large electrical rewiring project in late 2025. At least 20+ holes were patched and are now absolutely invisible in our color-drenched home. Overall, communication is excellent- everyone on the team gets cc'ed on emails, project managers visit the site regularly, and the onsite leads are extremely professional and detail-oriented. Arnoldo was our first project painting lead, his skill is unparalleled- watching him paint or come up with a painting solution for a tricky area is astounding. Adrian M was our most recent painting lead, and he is focused, efficient and clearly works very hard (the guy runs fast but is very professional in everything he does) and has a level of skill that is unmatched. Everyone is polite, respectful of our home and friendly. Phinney Ridge is tidy and clean, they take feedback well when things aren't quite perfect, and they are timely and efficient, and they solve problems. The cost and quality are commensurate, their experience is well evidenced and they always have solutions for tricky old house problems, plus a great warranty. I would happily hire again, and we plan to when the time comes to paint the exterior of our house in another year or two.

    So far so good with Phinney Ridge Painting, I will circle back once the job is completed. Thus far…read morethey have been very easy to work with, have been upfront with information and not pushy. We are looking forward to see the quality of the work when they paint the house in July.

    SJ Paint and Renovation

    SJ Paint and Renovation

    3.0
    (2 reviews)

    They have an amazing work ethic and incredible eye for detail! Flawless workmanship and so…read morepleasant to work with!

    I hired this company in 2019 to repair our deck. They did not communicate well as to when they…read morewould be coming or not. I would let my dogs out into my backyard before 7AM to find an employee there working without even knowing they were coming that day. Alan's wife pushed us for final payment because the work "was completed" before the walk through ever even happened. Alan pointed out a number of things he himself was not happy with and we discussed how the job was definitely not complete or done per what the contract had stated. Alan said the weather was too wet and that they would come back as soon as the rainy season ended to finish the job. I reached out to him in April 2020 to which he responded that they would come finish the job as soon as covid regulations let up. Fast forward to June and July Alan stopped responding to my texts or phone calls. In August I was finally able to get ahold of him and he put us on the schedule to come spend the day finishing the job on September 21. Well that's today and no one is here nor is Alan responding to texts or answering his phone. I found out from Washington State Department of Licensing today that their license was suspended back in July. Stay far away from this company. We're out $3,200 and have to hire another company to now do the job right.

    JTS INSULATION - insulationinstallation - Updated June 2026

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