DO NOT GO TO THIS GROOMER !!!! My parents took their two…read morehusky's to this lady to be groomed and she shaved them!!! Any MORON knows you can not shave a husky, especially in Arizona! Not only is it not healthy, Now they look ridiculous & even two months later one dogs coat isn't growing back right! This lady has no business grooming dogs!!!

I honestly dread posting bad reviews but I have to this time. I feel like I wasted/ threw away…read moremoney. I specifically asked for her to do a teddy bear cut on my Yorkie's face and the rest I left to her discretion. She completely sheared OFF all of my babies beautiful face and head hair (it was finally long enough for a head bow) and shaved her back and left this weird line of fur on her haunches and legs. My husband woke up and saw her and immediately asked if I actually paid for this or if I did it myself. I told him I paid and I knew it was bad. I did not say anything to Michelle because I don't want a refund, she spent time so she got money but I will NOT be back unfortunately. Hopefully her hair grows back soon, her haircut is embarrassing.

This may be the most difficult review I've ever had to write, but the quality of the service…read moreprovided by All About Restful Pets on the hardest day of my life warrants powering through and sharing my experience in the chance it helps someone make the decision to choose AARP. Our sweetest 13 year old mix, Nemmie, took a sharp turn for the worse after a brief battle with splenic cancer. I reached out to AARP on a Friday in hopes of scheduling them over the weekend. I was able to schedule online, and Shelley reached out the following morning to confirm the appointment and provide resources and instructions. Unfortunately, Nemmie's condition rapidly declined and it was clear that she would not make it to the original appointment. I reached out the Shelley, who was able to reschedule our appointment to that same day to make sure our sweet girl could be put to rest with dignity and little to no suffering. Dr. Falcone was the vet assigned to us. She called me roughly 30 minutes prior to the appointment time, letting me know that she was in the area and could arrive before the 12pm appointment. However, she also let us know that it was completely okay if we wanted her to wait until the original appointment time so we could spend an extra few minutes with our girl. She arrived promptly at the appointment time, and was nothing short of an angel for our girl (and for us) throughout the entire experience. I can imagine that having her job would not be an easy one. However, she handled our situation with such grace, empathy, and kindness. Before the procedure started, she took the time to walk us through each step of the process. She also made sure to be as gentle as possible, while getting Nemmie as comfortable as possible before everything started. We also have another dog in the house, who was very curious about what was going on. Dr. Falcone was so sweet to him as well, and let him sniff her, give licks, and be all up in her business prior to the procedure starting. She also did not rush us at any point in the slightest, and gave us all the time we needed to say goodbye to our sweet girl. Once the procedure had finished and Nemmie was no longer with us, again, Dr. Falcone let us have as much time as wanted to say our final goodbyes. She also allowed me the privilege of lifting my girl onto the stretcher, covering her with a blanket, and helping carry her out of our house and to Dr. Falcone's car for transportation to the crematorium. One small little touch that I'll forever remember. She was also very clear that there are two options for having your dog's ashes returned to you: either having them shipped to the vet, or shipped directly to your home. AARP's services, quality of care, and empathy for their clients & their pets are truly second to none. The opportunity to have been able to put our girl to rest in the comfort of her lifelong home while surrounded by love and comfort, is truly something that you can't put a price on. When your inevitable duty as a pet parent to see your pet off to the Rainbow Bridge comes, I can't recommend using All About Restful Pets enough. They truly are the best at what they do, and make the worst day of your life just a little bit better.

Thank you for ease of scheduling such a hard decision over a weekend. Dr. Pugnetti was kind and…read morethoughtful with her words and the process. She made my baby girl feel like family. She understood having a 17.5 year old lab and the compassion of the next step. Thank you all.

This place used to be good; some staff and a few techs still are, especially Rose Marie. However,…read morethe changes that have been made at the Dr level and via policy/processes since this office was bought out by NVA, has gone down hill. We received ZERO notification that they would no longer provide Chewy . com with over the phone/faxed copies of the prescriptions. We were NOT told about this policy change at the annual vet checkup in November. We didn't receive an email, snail mail, text, or phone call about this change that happened in August. I called Chewy to find out why the meds hadn't shipped yet and Chewy TOLD me. Chewy is seeing a massive shift in the vet space in regards to being provided prescriptions from offices bought out by NVA and other big VET conglomerates. NVA specifically WITHHELD information about this change to force my hand to use their contracted pharmacy partner based on urgency. NVA wants me to sign up for a new pharmacy website and leave Chewy after doing absolutely nothing to obtain my business. Screw NVA. I picked up the prescription and mailed it to Chewy, who will cover the cost of shipping the original prescription. So NVA screws over their customers, while Chewy takes care of them. Why would I switch? This is not the same Ocotillo Animal Practice it was years ago, even though there are some great staff members still there.

Last month our four legged fur baby started limping so we called to make an appointment…read more Dr. Molina and her assistant possessed good bedside manners that immediately put my daughter and I at ease. This was comforting especially since this was our first visit here. A comprehensive exam was completed, then Dr. Molina explained our options. Fortunately there were no fractures and it probably was a sprain. We opted for the immediate pain relief ointment and purchased a different variety to administer at home. I really appreciated not feeling rushed and loved the care that was given during our visit. As a sweet touch, the checkout offers healthy treats for your pets! Almost like a toy box for kids after seeing the dentist. My cat actually liked the treat! Hopefully she'll remember this positive experience if we need to return to Ocotillo Animal Clinic anytime soon.

I got exactly what I want, and my dog has never been happier. I had to go through so many hoops…read morewhen I was in Illinois just to get the dog a haircut and its toenails clipped. Here in Arizona, I made the appointment I went to the appointment. I told them ahead of time what I wanted and that's what I got efficient kind affordable.

"Women and cats will do as they please, and men and dogs should relax and get used to the idea." ―…read moreRobert A. Heinlein I stopped by EarthWise Pet on their grand opening. Thank you to Diane M. for the heads up! This plaza is super busy what with a lot of great spots like Sprouts, Tii Cup, Pita Jungle, and other great local businesses. Now there's a lovely cozy store just for pets! While catering more to dogs, they do have a great selection for cats. They also have an in-store dog wash for you canine owners. Their prices are definitely decent. I like it here! I picked up some treats, a new grooming brush, and a new toy for Gracie the Cat. For those who use the cat/dog vision filter from TikTok to purchase gifts for your pets, this place is well-stocked with items that are vibrant and bright for your furry companion. A+++!

We had our two dogs stay here recently when we went on vacation. First, they were very quick to…read morerespond and have our dogs come in for a meet and greet. They were very understanding in how soon we needed to board our dogs. The meet and greet was great, the owner was so knowledgeable and put our minds at ease in terms of leaving our dogs there. The staff were extremely friendly as well. Second, they were able to give both my dogs their medications while they stayed. They also have an Instagram that they update frequently so we could check in on our babies. I usually get a lot of anxiety when I leave my dogs anywhere new, but I felt relatively at ease with my dogs here. I will definitely have my dogs stay again for daycare or boarding and will likely look into the training program as well.

They are now located at: 2830 S Carriage Ln, Mesa 85202. It is located behind the Swim Kids USA on…read morethe SE corner of 101 and Guadalupe. You get there off Guadalupe and then go South on Carriage Ln. Still great people and friendly service. Lots of play time for dogs who board. They also post photos which is nice when you are away you can see your Buddy playing with other dogs. I also posted a photo of the shampoo they used because my dog smelled really good after her bath.

Tabitha came to groom my little man this morning for the first time. After some not so good…read moreexperiences with mobile groomers I am really happy with Dashing Groomer and Tabitha! Getting an appointment was easy and they were available to come out in just a few days so I didn't have to wait a month for him to get groomed. I am happy and so is he!!

I was hoping we could communicate and improve in this area but my messages were not returned. I…read morespecifically talked to the owner in advance to what I was looking for. She did not communicate it to the groomer which caused a lot of problems today. The groomer stated she was booked in (Gold canyon) which is 40 min. Away. My appointment was at 3:00. She didn't get lunch either. She arrived at 4:10. I had to message to have her let me know she was here. I made it very clear I would be coming out the garage. This information was not communicated with her. She assumed I was coming out a door on the side. I waited outside for a 1/2 hour. She finally took my dog. I made it clear I wanted no groom longer than 1 hr and 45 minutes to 2 hours. This dog is a moyen poodle. She took 3 hours and 20 minutes. I canceled my other dog. They charged me for the second dog not groomed.

This vet is such a godsend she is such a sweet angel she's the only one who can treat my anxious…read moregolden retriever he had conjunctivitis and he's 100% better now

This is a hard one for me to write because for years they were solid. Some minor issues, but what…read morepractice doesn't? However after Dr. Hoppe left, this place became a nightmare. I'd be a client for 5+ years with multiple dogs aka had spent tens of thousands with them, and I was treated with distain over THEIR mistakes that I have moved to a different vet. They also lied about Dr. Hoppe leaving and gave a very sexist answer to prevent clients for searching for what client she moved to. Overall, huge bummer, and will not be returning even though it is very convenient to see them. I will add, out of at all the vets left since I started going there, Dr. Smith is an excellent vet and would recommend her. I just recommend the practice with the horrible front desk practices (they cancelled my apt when I was 10 min late despite their policy being 15, misscheduled me and didn't put on reminders so I had no idea and showed up for an appointment that didn't exist but that I had properly put in my own calendar that they scheduled for a different day, general rudeness when I was very nice but firm about the issues, etc.) and a couple of the other male vets messed up some items (one failed to DX one of my dogs with Valley Fever when she had it, which led to a delayed DX, which led to a torn ACL, another did surgery in a strange way [verified by another vet] that caused a very negative reaction for my dog), so overall, the 2/5 instead of 1/5 is because they used to be much better & because Dr. Smith is a very talented vet.

Timely, clear with instructions, friendly, approachable…read more Easy to book and even at the last minute which is usually our deal since as digital nomads we're not often in a city long enough to be a 'regular client' Here is what worked! Easy booking Clear communication Mobile service for the W! Easy to pay Litt was our service person and she did a great job! What did not work: I can't think of anything that didn't work. I'll update if anything comes to mind. Oh, they'd don't service Buckeye. We'd have loved to have booked our next appointment, but we won't be in the area.

Emily was amazing. They responded quickly to my request and was able to get scheduled the next day.read more

One of the best experiences I could have asked for-…read more This was my first time bringing in my 5 yo old husky and I was so nervous because he is insanely energetic, and quite a large dog but my groomer Zyanna was the best person that could have done the job as she owns 2 huskies herself. She was even able to trim his nails and he usually doesn't like his paws touched! I am so impressed by how well of a job they did and how comfortable they made me feel about the entire process from start to finish. I will recommend Zyanna over and over. Very sweet, very professional and obviously loves dogs. 10/10 experience.

I brought my dog, Bodhi, in for a routine grooming appointment and when I picked him up, he was…read moreyelping, crying, excessively itching, and clearly in pain. Once we got home, I discovered that he had been completely scalped in several areas -- especially the inside of his back legs and around his private area -- shaved down so aggressively that his skin was left bright red, irritated, and inflamed. The haircut itself was also extremely uneven and unacceptable. I repeatedly tried calling the business after noticing how distressed Bodhi was, but no one answered. When I finally got through, the front desk informed me that the groomer who cut him was a new employee named Rachel. I later spoke with the owner, Marissa, who made the situation far more difficult than it needed to be. Instead of immediately addressing the condition my dog was left in, she questioned whether the grooming had actually harmed him and insisted on speaking with my vet before considering a refund -- despite the obvious irritation and the condition he was sent home in. After multiple conversations, Marissa eventually stated that after reviewing the footage, they would issue a refund, which I did receive. However, during that same conversation, she claimed that "nothing went wrong" during the grooming and said the only reason they refunded me was because I told her I would leave reviews and warn others about my experience. The photos speak for themselves. No dog should leave a grooming appointment crying, itching, visibly uncomfortable, and shaved so aggressively that their skin is left raw and irritated. What was supposed to be a simple haircut turned into a stressful and painful experience for my dog, and the way the situation was handled afterward only made it worse.

We recently moved to Goodyear and we have tried a couple of groomers that fell short on service…read moreand/or skill. Then we found Petz Place! We have a small (20 lb) American Cocker Spaniel rescue. We learned that Petz Place was recently purchased by a Veterinarian and is under new management. First impressions: The store front is a well stocked pet supply store, very clean and the staff was friendly and knowledgeable. I scheduled a grooming appointment for my dog. She received a wonderful haircut, nails were clipped and ears were cleaned. Instead of the usual 5-6 hour timeframe , she was ready to be picked up in less then two hours (meaning not being held in a crate while they service several dogs in a assembly line style). She was calm and happy when I picked her up. We were so pleased that I have scheduled here next appointment. I highly recommend Petz Place for grooming and pet needs.

I've been coming to Petz Place for a few months now for my pet supplies. The storefront hold many…read morehigh quality brands and products. I think it's very convenient that they're rearing up to create a one stop shop type of location for many animal needs. They recently started up a low cost veterinary clinic that is actually ran by the owner, Ryan and I'm honestly surprised it doesn't have more popularity.