I prefered the Hoover location but I've been here before as well. Their staff is just as efficient…read moreand the wax here wasn't as painful as one from Hoover though. Nowadays I prefer sugar waxing though. Far less painful!

This this is one of the best wax places I've ever been to. They are fast and efficient and a waxing…read moreis great.

*5 stars solely based on my interaction with the young lady at the front desk. The individual I…read morescheduled with at another facility has Covid so I've been on the hunt for someone who can take a last minute appointment. She was very helpful to try to get me fit in, however, I scheduled elsewhere that had availability for all services. I plan to schedule an appointment here for my next services simply because of how friendly, accommodating and welcoming my walk in interaction was.

After trying out a few new places, I stumbled upon this one. I called to ask if they had anything…read moreavailable and luckily they did! The person on the phone was very helpful the entire time. And luckily they have a first timer combo for 50$ (Brazilian and underarm wax) which I think is honestly the best price I've found in Birmingham. And not only is it the best price but they literally did such an amazing job on both waxes! Typically they are a lot of pain for me, but this one was much less. I definitely will make this my regular spot. They charge 40 if you come on time and 50 if after but either way still cheaper and still way more convenient as far as travel time from Birmingham compared to others like European wax. Also the place is very clean and serene. Not any complaints in that department.

The Esthetic Loft and Alexis were both great experiences today! I will say that I missed the…read moreentrance to the building at first. It was a little confusing. Needless to say, I'm not too fond of the entrance to the building itself...but that has nothing to do with the business at all. The environment is clean and relaxing. Alexis asked plenty of questions before my facial and gave me an opportunity to voice any concerns or questions I personally may have had. They offer SEVERAL services and occasionally run specials. Sign up for their email communications to get these sent to you. Trust me, one more subscription won't hurt you. haha I find the price points to be on par and the service to be of high quality. Check them out for your next facial, wax, microblading, etc needs!

This review is based on a consultation only. I look forward to updating this review as I go on my…read morejourney. I have some issues that I would like addressed. I went in to meet Dana and she was very nice and helpful. She suggested that we start with a facial and then add other things as we move forward. She also said she would do some research on things that I am currently using to see if I can continue or need to change. There is cute sign of the name of the business on the outside and the inside is clean and very inviting. The receptionist was nice and tried to accommodate me as much as possible with scheduling upcoming visits. I will keep you all posted.

Yelp! I love coming here. Got my lashes free today because this business card had been stamped 7x!…read moreLove it. And, Sarah always convinces me to get my henna. Yelp, the ink is good. Thanks to the whole crew here, in and out, as fast as I can. All the ladies got yo back, Sarah, Alecia and Shine! Keep up the good work ladies.

My mother parent wanted to go here after looking for a new henna spot. We like to get them in the…read moresummertime. This place is off Lakeshore Drive near Walmart, by Subway. We walked in and were greeted immediately. We spoke to the lady at the counter (Alisha) about the henna and she told us that Sarah does them, but was currently doing some lashes. We decided to wait on her. We waited about 5 minutes and Sarah got her henna and got started. Mother parent went first and asked her to do a $5 free hand design. After the first design, she asked for more... another finger design and a design on her other hand. Each $5. Sarah was patient with her additional requests and super sweet. I only asked for $5 free hand that was mostly on my wrist. She did just that. I love it. If you are looking for reasonable henna and sweet service... go to this Arch4U!

Have been here before to receive a massage and had a great experience. The latest time I went for…read morethe autumn glow facial. Very pleasant experience. Was greeted with a mimosa and other complimentary beverages and snacks. My esthetician and I talked literally the whole service which I enjoyed. I felt so refreshed and rejuvenated after. Highly recommend this place.

Girls group event. Amanda warmly welcomed our group and we had a room to enjoy champagne and a…read morecharcuterie board. The decor of the place is beautiful and perfect for pampering. There are several house teas to try. I prepaid for my massage and tip before even arriving in town. It was all worth it. Justin has amazing hands. All my knots are gone and I walked out feeling so relaxed.

She is absolutely the best waxed I've had thus far in the city. She talks you through each step and…read moreyou can tell she loves what she does. Very enthusiastic about caring for the skin and even has supplies that she can attest actually work because she actually uses them. Also she's very thorough, and doesn't rush to get to the next customer. Definitely will be back!

Adrian is very professional and prompt. She makes sure that her clients feel comfortable and…read moreinformed. I have been a client for about 3.5 years. I can't imagine going to another waxer. She is truly the best!

I'll start with the positive: she accepts credit card payment and she was efficient in getting my…read morestubborn chin hairs. I was travelling to Alabama (from Charlotte, NC) to celebrate my birthday weekend to bear witness to the civil rights movement, and especially to honor those whose lives were taken so brutally (lynchings). Since I was in need of an electrolysis session, I figured I'd take advantage. Zainab replied to my initial email inquiry 8 later. No issue there since I had plenty of time before arriving in Birmingham. We set my appointment for 30 Oct at 2pm. Arriving 15 minutes early, the receptionist indicated which way I should head. I knocked on the door; however, there was no answer, so I thought perhaps Z was treating another client. I went back towards the reception desk asking for the ladies room. After being done in the LR, I headed back to Z's office. (note: I was wearing my face mask & had my cell phone in my hand as was hoping I could charge it since the battery was very low). I knocked on the door again. Z opens the door (no face mask nor shield, no gloves), looking a bit frazzled made me think she had been napping. I said hello & her response to me was "Darlene?" No smile, no "hi"...nothing. She was abrupt and off-putting. Honestly, my initial reaction was to tell her how rude she came across, then to walk off, but I really wanted to have treatment for my chin hairs. I replied with "No, I'm Lola, I have an appt @ 2pm." Again she just looked at me with a puzzled expression, and repeats "are you Darlene, my 1 o'clock appointment? I repeated that my name is Lola, and I added, I don't know about Darlene, but I'm Lola. Then she tells me that her 1 appt never showed up and asks me "do you have a 1 o'clock appt?" Clearly, Z was all kinds of confused. I figured, she's an older woman and obviously, I woke her up from her mid-day nap...I'll cut her some slack and get this quick 15min session over with. I walk in, set my bag on a chair beside a small table and that's when I noticed the available outlet so asked her if I could charge my phone. She doesn't reply, so I said "I'll take that as a yes?" In a curt manner, Z replies "I guess so" I'm thinking, this chick has got the worst attitude !! Before taking my place on the bed/table to begin my treatment, I asked her if she would sanitize her hands before we got started. That immediately set her off. She sanitized them and grabbed for her plastic facial shield, then turning to face me, pointing to her face shield, says "if this is not ok with you, then you can leave"......again, here I wanted to walk out, but I didn't. The treatment starts and I take off my mask, showing her the hairs along my chin. She asked me if I'd had electrolysis before and though she was still less than friendly, at least I appreciated she was curious about my experience with the mode of hair removal. She also went about to make an assessment about my skincare regimen (sounding judgmental about my pigmentation, she must not have realized that I have freckles - ones I'm are quite fond of). At one point I mentioned that being from NYC, I've had all kinds of electrolysis and I was curious about her training. She defiantly mentioned she was schooled in London and said "if that's good enough". Dude, chill out!! End of the session came. Z dabbed a bit of witch hazel on my treated areas. I said "merci, merci" (because she told me she's Iranian - that's a whole other conversation). That was the ONLY light hearted moment she let out a small chuckle. When I get off the table, I commented to her about the "you can leave" remark. She retorted that since I had asked her about sanitizing her hands, she wanted me to know that she had a face shield and that I could leave if that wasn't acceptable. I told her that her remark was off putting. I also reminded her that she was less than cordial when she "greeted" me at the door. Her reasoning: "I was startled." To which I replied, "well, you didn't even say 'hello' and normally one would greet a customer by saying 'hi' or 'hello'.... Z replied: then I guess I'm not normal I paid with my credit card (ZERO tip) and walked out. Final note: I had sent to her a follow up email to inquire about methods of payment she accepts (cash, check, credit card, debit card, Venmo) because I wanted to be sure I was prepared and I usually do not carry much cash on hand. She did not respond to that email, so I sent a follow up request about 1/2 day later....still no response. I would NOT recommend her service. She did not thank me for my patronage and gave the impression she was doing me a favor. You couldn't pay me any amount of money to return. Z has zero affability and an absolutely awful bedside manner!!

I had my first electrolysis appointment two weeks ago. Z was very inviting and very informative…read moreabout the process. We laughed and she made sure I was at ease. I look forward to going back for my next appointment.

I always have a great experience. She in a convenient location also. The vibe is nice and relaxing.read more

Hami does it every time This time i also got a Brazilian wax as well Hami makes you feel…read morecomfortable and it was quick and almost painless Thank you for helping me feel like a beautiful woman inside and out

I have been going to get my hair colored and cut from Lori over 5 years and I have never been…read moredisappointed. We have gone from brown, blonde, granny gray, pixie short, long and highlights. Every challenge I put to her she has accomplished. She has a great personality and has a great knowledge of hair. I've had my hair admired by many people and I've sent some to her. Lori will not disappoint you! I highly recommend!

Lori is a highly professional hairstylist. I've been going to Lori for 2 years. When I came, my…read morehair was very fragile and weak. She's has me on an at home K18 hair maintenance program and Olaplex program. My hair is now healthy and strong. My color, highlights and cut is perfect every time. She's very sweet and it doesn't feel awkward being there. If you're looking for a stylist, please book an appointment with Lori. She's the best!

For me, this business was clean, orderly, precise, good customer service, brightly lit. They cared…read morefor my mother who at the time was in her late seventies and gave her special attention - I appreciated that.

Went to have my eye brows done and all, I can say is Fabulous. The quality of, service that I…read morereceived was, really outstanding. The ladies, whom works their, are as nice and sweet as you could only imagine. They have the prettiest smiles, full of joy and just special in their own way. Their was other people coming, in and out for different services, you can tell as well, how much they loved their service, that they had received. Thee parking was good, I didn't have real far to go and boy I felt blessed for that. Their was some music playing from the videos, that had the vibe, going even more smoothly, while I was receiving my services.