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    Joytastic Events

    5.0 (1 review)
    Open 10:00 am - 12:00 AM (Next day)

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    3 years ago

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    Nana's Wonderland - Jackson Heights - This is thrown behind the play area where kids can just walk in get stuck or grab something theyre not suppose to!

    Nana's Wonderland - Jackson Heights

    (6 reviews)

    Jackson Heights

    I came to this indoor playground with my two toddlers and niece expecting them to have a great time…read moreand thinking that it was a safe space. Beginning with the play area, there are many spots that aren't properly secured which caused my niece to fall on the right side of the steps where there was a net that wasn't secured and she fell through and got hurt. My toddler went into panic as he saw my niece falling under the steps, as well as my two year old niece was very scared and upset. Initially we had went in hopes to play in the back area where they have the arcade games and many of them weren't in service. The token machines weren't working either. They had many piled up in one area and then across they had a deflated bouncy house which is extremely dangerous for children. My toddlers wanted to run on it as if it was a mat and I was able to correct it and tell them that wasn't safe. There are other children who's parents don't follow them around who would most likely be running on top of it too. It should be closed off to avoid any children to run on it. There are also exposed cables in the back area. There were 4 staff members and all of them were behind the desk just chatting. I think there should be at least one in the back area observing and someone making sure that the place is clean. The bathroom is filthy! There was no soap and paper towels to dry our hands. The toilet was dirty, the play areas are dirty as well. Never again! Avoid at all costs!

    This is probably the most disgusting playground Ive ever been too- I had two hour pass, and didn't…read morelast more than 30 minutes and left. Its so run down and unsafe for children so many potential areas for kids to get hurt or injure themselves!!!! The people at the front just spend time talking or on phones. The arcade in the back all shut down, the bouncy house looked like a death trap, and all the nets had some areas where children could end up strangled!!! See photos, they speak for themselves!!! Dont endanger your child here!

    Joytastic Events - venues - Updated May 2026

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