I had an amazing experience with Blue Octopus Pool Company from start to finish. The service was…read moretruly top-notch, and the owner went above and beyond to make sure everything was handled perfectly. The "green to clean" process was incredibly fast, what looked like a major job was taken care of in no time, and the results were honestly impressive. What really stood out, though, was the customer service. The owner was friendly, professional, and genuinely cared about doing a great job. He kept me informed throughout the process and made everything feel easy and stress-free. If you're looking for a reliable pool company that delivers both quality work and outstanding customer care, I can't recommend them enough.

I am absolutely thrilled with the service I received from Blue Octopus Pool & Spa and highly…read morerecommend them to anyone needing pool or spa maintenance. This company truly delivers on its promise of great service and outstanding results! From the initial communication, their team was professional, courteous, and incredibly knowledgeable. They didn't just perform a standard cleanup; they approached my pool service with a meticulous attention to detail that truly set them apart. They didn't just make my pool "clean"--they brought it back to life! My pool is now sparkling, crystal-clear, and perfectly balanced. Specifically, I noticed: Impeccable Water Quality: The water chemistry is perfect. Gone are the subtle cloudy patches; the water is now pristine and inviting. Thorough Equipment Check: They took the time to check my pump, filter, and skimmers, ensuring everything was running efficiently. This preventative care gives me great peace of mind. Attention to Detail: The technicians went above and beyond, ensuring the tiles were scrubbed and the perimeter was free of debris. The service has been consistently excellent, making pool ownership effortless. If you are looking for a reliable, expert, and five-star-worthy pool and spa service that treats your pool like their own, look no further than Blue Octopus Pool & Spa. They are the only company I will trust with my pool maintenance! Also the value is amazing! Very fair pricing. Thanks again!

Dedicated Pool came to our rescue after the company we'd been using for six years had been skipping…read moreservice. Bobby came out on a Saturday with only a few hours notice. The pool was a mess.... pump wasn't sucking, debris in pool, chemicals out of whack, filters bone-dry, baskets broken... it was clear our pool guy had been cashing checks but not doing the work. Thankfully Bobby was able to get it back into shape quickly, he came back a few days later and weekly since. The pool is now sparkling clean and I have every confidence he'll SHOW UP, unlike the other guy. Dedicated Pool is a small outfit, but is making a name and reputation for themselves the right way. Good, honest and reliable work. I'm happy to have switched!

I requested an estimate for a cowboy pool install. Required $130 for the visit which I paid. Never…read morereceived a response or estimate. And have ignored my request for a refund.

I called Seth (at Breakpoint) out of the blue for a one-off pool cleaning and he was here within a…read morehalf hour. The pool had gotten a little bad and he told me he'd need to shock it, come back in a few hours to check on progress, and then finish the cleaning. He showed up and was friendly, got right to work, shocked it, and did a "clarify" right away. Later backwashed and rinsed the sand filter. He came back later that day, cleared it out & vacuumed. He was very communicative throughout the entire process and all for a very competitive price. I'm really glad I found Breakpoint because I've had a painful time corresponding with the other 2 'big groups' in the area. Breakpoint did it faster, better, and cheaper than the competition. This will be my guy going forward. Thanks Seth!

Seth helped me in a bind and now he's my weekly dude. Hot tubs lookin clean as can be.read more

Yelp Review for J&B Pool Services LLC - Cathedral City, CA…read more Rating: (1 out of 5 stars) I'm extremely disappointed with the service I received from J&B Pool Services LLC, operated by Anthony Bono. (If there was a zero rating, I would have used that rating, but not given that option.) After hiring Anthony in November 2024, in early April 2025 I needed Anthony to address algae growth in my pool and spa, the situation never improved...even after more than a month of his weekly visits and excuses of why it wasn't clearing up. The algae bloom remained visibly present, and despite my personal investment in brand new pool filters to assist with cleanup, Anthony failed to resolve the issue in a professional and timely manner. Here's what I experienced: I hired Anthony Bono of J&B Pool Services LLC to maintain my pool and spa in November 2024. While I was out of town from April 12 to May 6, 2025. Before I left, I clearly instructed him to monitor the water levels to prevent damage to the pump and to fully eliminate the algae that had begun forming in the pool. Anthony assured me that everything would be taken care of and that I'd return to a clean, algae-free pool. Instead, I came home on May 6 to find my pool in a shocking state of neglect. The spa water level was dangerously low, the walls and floor of the pool and spa were still coated in algae, and both were filled with dirt, leaves, and debris--clearly not cleaned in days. I had even received a text from Anthony on April 23 acknowledging that the water level was "under the skimmer box" and that he added some water. I replied the same day, reiterating the importance of keeping the water high enough to protect the equipment. I reminded him again on April 24 that I'd be gone until early May. Despite all that, my neighbor--who kept an eye on the property--confirmed that Anthony never showed up on his regular cleaning day of April 30. That means my pool likely went untended for at least 12 days, if not more, while I was gone--causing continued algae growth and a build-up of filth. When I confronted Anthony about it, he made excuses and tried to downplay the issue. Then, unbelievably, he billed me $300 for the month of May and even threatened to place a lien on my property to pressure me into paying it--an illegal and baseless threat, confirmed as such by Cathedral City officials. Once-a-week visits, instead of the daily or multi-visit care that any certified professional knows is required to aggressively treat active algae in a warm desert climate like Cathedral City. Anthony himself admitted the chlorine levels remained low during his final visit on May 28, 2025, which is a clear sign of poor maintenance and chemical mismanagement. I repeatedly raised concerns about the lingering algae on the spa and south pool walls, and despite that, his cleaning efforts were minimal at best. I also found out from a new pool company that came out to look at the poor state Anthony left my pool and spa in, that they found the pool pump settings were improperly set in the wrong positions, resulting in no water jets circulating water into the pool, which in turn was causing the water to stagnate and exacerbated the feeding of the algae bloom. Anthony refused to increase service frequency to twice a week, citing he was short staffed...unless I paid him extra, even though I was already paying $200/month premium for below-standard, once a week service. The normal average rate is cleaning twice a week for $200.00. Moreover, I find it unacceptable that rather than taking accountability for the ongoing issue, Anthony suggested that the algae is somehow currently my fault and expressed disinterest in continuing to service my property, due to the distance from his usual service area. He even blamed me for not keeping the water levels at the proper levels...a job that is his responsibility and what I was paying him to maintain! He also was apparently doing a very poor, if non existent brushing, of the pool and spa walls and floor. For when I had a new pool company come out to examine my pool & spa on May 29, 2025, they brushed off a dark layer of dirt, grime and chemicals left by Anthony one day after he supposedly "cleaned" my pool and spa on May 28, 2025. I gave Anthony more than enough time to clear up the persistent algae growth on the pool and spa walls with still no satisfactory results. Once he received my termination notice on May 29, 2025, rather than taking accountability for his poor service, Anthony chose to intimidate me with an outrageous and baseless legal threat. This is unacceptable behavior from any business owner. I've since hired a professional and responsive pool company that resolved the algae issues promptly -- something that should have been done weeks earlier by J&B Pool Services. Do yourself a favor, stay far away from J&B Pool Services LLC. There are better, more honest, and more reliable pool service providers out there.

J&B has been phenomenal In service, reasonably priced, and professional ! He does an amazing job…read morenot only servicing my pools for my airbnb's but also takes care of any repairs or maintenance prevention needed. James definitely makes things easy for me as a property manager of short term rentals ! Best quality service in the High desert!

Great service, they give weekly reports after servicing the pool, photos, measurements, etc.read more

Josh and his team are on point and respond quickly. They come twice a week and made the offer to go…read moreabove and beyond their expectations to keep our hot tub clean. He response time is really fast and gives me the impression that he is reliable and someone you can count on. I really recommend them!

Bradley does an outstanding job cleaning our pool. He is meticulous on making sure all debris is…read moreremoved. We have had many different people and he is very far removed from the standard.

This has been, by far, the worst pool company I've ever worked with. Both the office staff and the…read moreowner, Pete, have been unprofessional in their communication and follow-through. Over the past few months, I've experienced ongoing pool and spa issues that were not properly addressed. My pool frequently did not have enough chlorine, the baskets were not being emptied consistently, and overall maintenance was not performed to the standard I expected. As a result, I've had more problems in a short period than I've ever had before. I'm extremely disappointed with the level of service and would not recommend this company based on my experience.

When I called to have someone come out for an estimate they said they didn't need to and to send…read morephotos. This made me a little nervous. I like face to face so I can read someone's character. There are a lot of sketchy businesses out there. However I have to say Eric put me at ease. I had a lot going on at the time he arrived and didn't know what to expect. Were they going to do the job correctly? What was the process? Was I going to get overcharged? I have has so many bad experiences this month and really did not want another. I have to say... they came... worked hard... and Eric addresses all my concerns and will most likely be back.... again and again. They definitely have a repeat customer. This pool was not the worst, but definitely not the easiest and I just got here 30 days ago and paying to clean up someone elses mess for the past 10 years. They did not complain. They did not stop. The transformation was amazing as I sat inside and watched them wave their magic ends and make my pool look good. Jolene in the office was nice as well. No one pushed me about payment. No one overcharged me. Now I'm leaving this review before they even finish because I am already so pleased. Thank you for your reasonable prices and the great job all of you did to restore this beauty!

They did a fantastic job restoring our pool tile and natural stone. Our pool tile had never been…read morecleaned and it looks nearly new. Excellent work, well worth the money... a must for any pool owner.