So, here's the deal. My sister and I worked with BJ travel for our second Europe trip of a…read morelifetime. The 1st trip in 2018 , Terri and crew helped us plan and execute the vacation of a lifetime that took us across Europe in a month-long adventure with our close friends. Coordinating the plans of 2 groups takes a bit more logistics effort, and that effort get more challenging the more we modified our plans, but Terri's group handled it all with fun and the professional expertise that guaranteed us all a great time.
The 2nd trip we were planning is/was for another month-long adventure to Europe, The Cruz tickets were purchased, and we were in process of getting our plane tickets in March of 2020, when the 1st Covid shut down happened. Terri was on top of it, and we re-scheduled post haste to Oct 2020, for surly the pandemic would be done by then. And the fall colors would be spectacular.
Well, it didn't take that long to realize that we needed to push out again. This time to spring of 2021, for surly we had to be back in business by then. But this was not to be.
This last time we re-scheduled, the pandemic has us all cautiously re-opening and this looked pretty good for Oct 2022, and then WW#3 broke out and 4 million Ukrainians were now refugees seeking any shelter they could find.
But still we were planning on going .. and then, I was diagnosed with stage 4 cancer, and treatments will still be going on in Oct. ... well that did it. Its time to cancel and try again after treatments were all completed and good health restored.
Now we have an issue, my sister and I need to cancel, but our friends can and will take this trip, and we will plan another trip for later. So, our friends are OK to travel, WW3 looks like it will have a minimal impact, and the economy needs those tourist dollars.
Terri helped us threw the whole process of cancellation. It's not all that strait forward, and my brain was being addled by the treatments. But she steered us threw it, and we have been complete refunded from both Cruz, and Swiss Air in a most expeditious of manners.
Bottom line, BJ travel saw us threw the planning for 2 European vacations that included all manner of transportation, and all manner of accommodations and of course, all done with 1st class travel.
BJ Travel demonstrated all the kindness and patients that the last 3 years has demanded from us all, but Terri achieved with style and grace. She walked us through a complicated cancellation process that brought a quick and happy solution. There can be many pitfalls in traveling, and the last 2 yrs. have challenged us all. Terri and her team navigated through all the pandemic, and WW3 complications, and she was very compassionate and took that extra step with me personally. Her knowledge and experience are a great asset to planning the trip of a lifetime.
BJ TRAVEL SERVICE
TERRI LANDON: OWNER
(510) 657-6129 4945 Mansbury Ct Fremont Ca 94536
https://www.bjtravelfremont.com/