I needed to get a visa for my upcoming trip to China and I had a great experience getting this done…read morehere. They had my visa already ready for pickup in only a week from my appointment that I brought my passport and application to. I'm really glad I went through them to get my visa. It saved me a lot of time and trouble. They were very detailed and clear throughout the process from looking through my first online application, telling me everything that needed to be corrected (I had some errors since the fields weren't that clear to me), checking through my printed application again in person at my appointment (which had some errors due to the system), and making sure I knew what to correct before making the final application they could use. They made correcting my applications and getting the visa very easy. I would definitely recommend coming here

Can't say enough good things about this place. So thankful I called them when I did. I had so many…read morequestions and concerns about my visa application They patiently answered all of them. The staff were friendly and prompt with their service, they submitted my visa application the day I finished my paperwork and also sent in my passport the day after I gave it to them. Their service saved me last of time and trouble.

D'arcy Lore planned us an amazing trip all throughout Europe. It made traveling so easy and made us…read morereally appreciate the whole experience provided! She took us to some amazing places that I never wouldve thought to go. The experience was seamless and easy. Would recomend for anyone thinking about needing a travel agent.

Wow Horrible horrible customer service…read more Before they could ask me anything about my trip/destination they wanted my credit card number to charge $200. They had absolutely no interest in knowing anything about my trip planning until they collected $200. Very rude Stay away from this company. Con artists!!!!!

I had terrible experience with Amex Travel I booked through their site one of their recommended…read morehotels. My partner and I had health issues due to the stay in unsanitary conditions review here https://maps.app.goo.gl/xkYjR6aArA4bMGQh6. No Amex platinum insurance nor Amex travel wanted to be responsible hence 1 star. Tuve una experiencia terrible con Amex Travel. Reservé a través de su sitio uno de los hoteles que ellos recomendaban. Mi pareja y yo tuvimos problemas de salud debido a las condiciones insalubres de la estancia (reseña aquí: https://maps.app.goo.gl/xkYjR6aArA4bMGQh6). Ni el seguro de Amex Platinum ni Amex Travel quisieron hacerse responsables, de ahí mi calificación de 1 estrella.

Website is not updated. They no longer offer office visits. Help is not 24hrs. Online chat doesn't…read morework/is deactivated. I had to call twice before I got an agent. You'll have to pay for shipping with FedEx $35 or USPS $10.

Super helpful and kind services! You can purchase a JR Pass here online and you can pick it up…read more It's cheaper than buying from other places online ($266). You can return it and get a refund but they usually retain the 10% service charge (however, because of coronavirus, I was able to get a full refund. Great!). I would definitely come back here again to get the JR Pass (again lol). Super friendly staff. :)

Heartfelt thanks to Irene, for making this Hawaii vacation with my parents so memorable. The stay…read morewas amazing, the ocean front/ ocean view room (which I was a stickler about lol) was awesome! My parents enjoyed every bit of it. Irene listened to what I was looking for, wasn't pushing me to book. She let me take my time to review and ensure that's what I wanted and then proceeded. She's very quick in providing options and responsive, loved that! She even managed to get us a resort credit which was sweet and definitely came handy. I think I might be going on vacations more often given I have Irene to help me plan them. Thank you again! I 100% recommend Irene!

I will never take another trip without involving Irene. She made planning our trip easy, fun, and…read moremost importantly cost effective. She goes above and beyond to make sure your vacation is perfect and goes off without a hitch. Highly recommend Irene's travel for all of your travel needs.

Return client. Our 10 year wedding anniversary was awesome! Thank you Vanessa!…read more We went to Puerto Vallarta (stayed at Hyatt Ziva) on Aug 28th and it was so relaxing! Traveled from SJC to PVR. Airport concierge by Mayaland was SUPER helpful and private to get to as from the airport. Helpful being in a new country and not knowing where to go to check in. Great service!! See ya next year, somewhere!!

I called to inquire about a rather extensive European vacation my wife and I are planning for next…read moreyear and the response I received by whomever answered the phone (no name was given) was shocking. Never before have I been spoken to in such a condescending tone. Read on if interested: It started with an aggressive "los gatos travel" which sounded very rude and like I was bothering them. I then described the vacation we are planning, she paused, and then asked "well have you worked with us before?" I said no we have not. She then asked "okay, were you referred by someone?" I also said no we were not. She then said "how did you hear about us?" The tone on this question sounded like she was surprised we were able to reach them without having been referred. I said that I found them on yelp since they had great reviews. She then said "okay to be honest with you a client who we've never worked with and also does not know anyone who has worked with us I don't think we can take on a brand new client right now we have been in business x years and this would probably not be possible." This one was a little surprising since I was planning this a year in advance. She then said "I assume you have never worked with a travel agent before" to which I said that I have actually several times before. This is when I got upset. She said she would "send me an email for me to send dates and maybe go from there" and I responded that I was not interested in working with their business and expressed my displeasure with the interaction. Might sound dramatic but I think this was the worst interaction I have ever had with a local business. It's a shame because I was planning to give them a significant amount of business only to be turned away because of her ego. Hopefully all of you have a better experience.

It was a very pleasant journey to Paris, Rome and Florence. From our arrival to departure the way…read moreCynthia Peterson of The Travelsmiths handled the trip is really admirable. We always felt that we are in safe hands. The support we got at every airports, and hotels made us more comfortable. The van, the driver, guide was carefully selected. The hotels were clean and nice. It is noteworthy to mention a word about Tiana our private cab tour to Montmarte. There is no doubt that he is truly a professional guide. He dress well, well discipline, well knowledgeable, vigilant and top of that well informed and connected. Prior to our trip, Cynthia made sure we have all our vouchers, and anything we needed to clarify regarding the trip. She prepared us well like she was with us like personal tour guide. It was a very pleasant trip and we all truly thank you Cynthia and Travelsmiths for making such a pleasant and memorable journey for all of us. 5 stars is not enough

My Husband, Sister in-law and Daughter recently returned from our trip to London, Paris and Venice…read more Cynthia helped us plan this trip and offered wonderful hotel choices that stayed within our budget but where close to everything you wanted to see. In London our hotel was right in south Kensington one of the best neighborhoods in London. In Paris we stayed at a lovely boutique hotel where from our windows you could see the Eiffel Tower all lite up at night. In Venice our hotel was right on the main canal with wonderful views and the water taxi right at our front door. Her knowledge of all the area's and where to stay were ideal. Thank you, Cynthia, for a wonderful vacation, and we will be back next year!! Glenn and Mary Bolich

My parents use this agency all the time, and they are usually able to secure flights for cheaper…read morethan online booking agencies. I highly, highly recommend this agency for future bookings. Ask for Grace.

I consider myself an experienced and savvy domestic and international traveler who oftentimes books…read morecomplicated tickets in order to get the best deal, upgrade opportunity, specific routings, etc. I am very familiar with fare rules, fare classes, availability buckets, etc. I am happy to report that I had a very pleasant experience using Wonder Travel to book a complicated multi-city itinerary to Asia on EVA Air. I was looking to book in a specific fare class (so that I could upgrade using United miles) and that option was not available on EVA's website or on other online services like Expedia or Orbitz. (Side note: an agent at Expedia had never even heard of fare classes! I was shocked!) I would normally much rather book a ticket online, if I can, to avoid booking fees and dealing with actual people who may screw up the ticket. I usually avoid using travel agents. I have never posted a review on Yelp before and felt the need to do so in this case because the agent at Wonder Travel was THE BEST! First of all, his English was excellent (Asian-American - perfect English), so that was not an issue at all. The agent was extremely helpful and was able to price out my itinerary (4 legs) in the fare class I wanted in about 10 minutes. Ticketing was complete 5 minutes later. I cannot say enough about how pleased I was with booking through Wonder Travel. Highly recommended. A++++

I Nancy helped me with air and hotels in Thailand, Bali and Hong Kong. All the hotels were better…read morethan I could have found myself and the trip was problem free, what more could you ask when traveling to new countries?

Great experience. Tour guide was very thorough with his knowledge of New York. You will be full…read moreas the portions are big at each place

Brittany was so great to work with!!! I pulled her into a last minute trip I was helping plan and…read morerealized that I was way over my head. I sent an inquiry thru Yelp and she promptly responded and jumped right in to help. Super excited to use her in the future for ongoing travel helps

I needed help booking my flights to S. America for an Antarctica trip and feel lucky to have…read morediscovered B King AF Travel Services. Brittany knows her stuff and was a pleasure to work with. Attention to detail is the quality most important to me in a travel agent, and Brittany left no stone unturned. She carefully catalogued my needs and preferences, asked questions about factors that hadn't occurred to me, walked me though the pros and cons of various options, and found an itinerary that was a good fit for me. A plus was that business class cost me less than I thought it would. She followed up with the airline to make sure my trip was recorded correctly in their system. Brittany is proactive in offering help and advice and stays in touch throughout the process - she's responsive and gets back to you quickly. Her cheerful and reassuring demeanor takes much of the stress out of trip planning. I look forward to working with her again. Highly recommended.