First and last time in this store. Poor customer service- It is clear that they are used to…read moretreating people of color with complete disrespect. After being followed around the store for the first 10 mins I tried to ignore the behavior and go try on the items I had picked out. While in the dressing room trying on about 7 or 8 items and changing I was repeatedly asked to give back the items that I did not want. I had not even made a decision-I was floored that in the middle of me trying on clothes-she wanted me to open the door and give her shirts/shorts back that I hadn't even made a decision about. I did not get to even finish trying on the clothes before giving up and putting my clothes back on. At no point did I feel welcomed or valued as a customer. She showed complete lack of respect for my privacy in the dressing room and basic courtesy. I am sure I am not the first person to be treated like this at this location but I do hope that I am the last. I went right next door to Banana Republic and had a wonderful experience. Please do not shop here -there are other locations that will treat their customers this way.

I typically don't review chain stores, but the customer service at The Buckle is above and beyond…read morefabulous! I visited this store a few times to purchase two pairs of jeans. The first visit, I was assisted by an amazing rep that helped me with jean selection, and fitting; she was so helpful, patient, and kind. The second visit I dropped off a pair of jeans for altering that I had shipped to my house. It was a different rep, but once again, there was the same patience and kindness. Fast forward month to today, I picked up the last pair of jeans I dropped off for alterations, and the rep was once again, nothing short of wonderful! I explained my jeans were probably long overdue to be picked up, but she went in back without hesitation, the rep reappeared with a smile and my jeans. I felt bad that it took me so long to get back to the store, but The Buckle treated me remarkably each visit. Now, here's the reason for four stars versus five. The jeans are very comfortable, but very trendy. I really need a "nice" pair of dark washed jeans, and The Buckle was unable to deliver. I know it's the current style, but I just need dark washed jeans without holes or bling.

Service was amazing! My husband and I recently started walking together around the neighborhood and…read moreboth really needed better shoes. This morning, we were helped immediately with excellent recommendations and were checked in on a few times. She offered her personal choices and why. I wish I could remember her name! We just returned from our walk and both love our Asics shoes!!

Reed was awesome in our help finding the proper insole. They even had some cheap discounted expired…read morefoods. Awesome supply of shoes to choose from aswell.

I have to say that Cam is the man when it comes to getting the best shoes and fit for sure. I just…read morepurchased two pairs of shoes, Brooks Glycerin 21, and Brooks Ghost 16 and Cam made sure that I was satisfied with not only the fit but also with the style and color I selected. Cam is not only professional and friendly, but he made sure after I told him that I walk between 10,000 and 15,000 steps a day that I got some Super feet Run arch supports for optimal comfort. Cam takes the time to make sure that you are completely satisfied with your purchase and could answer every question I had about the shoes I was buying. I have to say that Fleet Feet is my go to source for my walking and running shoes. Cam is a great asset and the company will do well with employee's like him!!! S Wilson

Honestly, for a warehouse clearance store, the prices were high. Even though it was by one get 1/2…read moreoff, everything I wanted was $79.99. Their wide width women's selection was not as good as the store in Springfield, Missouri. The styles that I wanted here did not come in wide width. The store was clean and service was nonexistent because there wasn't much staff and she was checking someone out while I was there.

My wife was wanting a new pair of arch support shoes for an upcoming trip. Was surprised it didn't…read moreopen until 11am on Sunday and we waited for about a half hour until it opened. Line was forming when it did finally open. At least 15 customers in the store by 11:05. Good selection, but mot as many choices with arch support as my wife hoped they would have. I also found a pair, but they didn't have my size in the first couple of pairs I looked at. Clean and well lit, overall a good experience. Might want to consider opening earlier on Sunday.

Very professional. Amazing customer service. Omar was very personable. Him and the older gentlemen…read moredefinitely knew their stuff. Not a high pressure sales type place. Definitely my go to place for suits now.

Purchased a suit for my husband for a wedding he was asked to be in. We live out of town so when I…read morewas in the area I went in to order. I had everything in a text of the color (the groom requested) and sizes for jacket and pants that my husband wears. I walked in and told the gentleman exactly what I needed. He walked over picked up a suit and said here you are. I even said, "Wow, that was easy!" I was very thankful. I asked if the jacket was the incorrect size what would we do? I was told jacket could be switched out if needed when he picked up as they weren't doing alterations. But I had to have the pants altered. I was thrilled it was so simple and easy. And that the salesman was so fast and knowledgeable. Mix up in the suits and unfortunately the store wasn't able to do anything about the mix up so we had to purchase another suit. But now my husband has 2 very nice suits. Do get your details on your sales ticket/receipt of what you order, color and size just to prevent confusion.

Sass Shoes are made in the U.S. We have been buying them for years! They are very well made and…read morelast for years. These are the most comfortable shoes with good support that we have found. Yes, they are expensive, but we go on our birthday month and get $20 discount. And did I tell you they are made in the U.S. Finding anything made in the U.S. is difficult. We are done buying shoes from foreign countries! Yes, they are still open! Their current address is 12593 Olive Blvd., St. Louis MO 63141

I have been wearing SAS shoes for the past 10 years. I work in the QSR industry and on my feet…read more10-12 hours a day. Very comfortable and well worth the money.

Around February, I bought these boots because they looked great. Several months in, I get a scuff…read moremark on them. Much to my surprise, regular shoe polish nor boot cream could remove it. I had to go to a shoe repair place to learn that the goat leather of these boots and the way Cavenders colored them makes them easy to scuff and necessitates an actual leather dye or shoe spray to cover up. Per the shoe repair place, the dye used is not an oil-based dye but some other process where the dye does not penetrate into the leather. I will have to pay $50-$100 dollars to get them stripped of whatever is on them to put an oil-based dye on them and hopefully be able to put some type of treatment on them to guard against scuffing. When I contacted Cavenders to see what could be done to resolve this, they would only look at them to see if there was a manufacturer's defect. But, there isn't one because they know the process that they used to color these boots. While this boot looks great, scuffing is a huge problem that makes this purchase not good at all! And I hate because these were the first pair of new boots that I ever bought. It is a shame because initially the customer service at Cavender's was really great. But, now that I have a problem, I suddenly have problems. The website customer service could do nothing. When I asked for the corporate number to complain, I got a number with a system where you have to know the extension or the name of a specific person. I could never get to a live person to speak to. Whatever you do, don't buy this boot, even while it is on sale. It has been on sale since at least February when I bought mine. I am starting to think that they put it on sale because of problems that they have had with these boots.

Shopping for hats and holy cats did I get incredible customer service from every single employee in…read morethe store. Attentive, helpful, not pushy, and so polite. Special shout out to Boomer who gave me a bunch of his time to talk about hats and fit. He was just as helpful to every person who came in. I'll keep buying hats there just for his kindness and expertise.

I've bought a few things here and used online ordering for my kids in sports game…read more Online pickup is quick and easy. Shopping on the store is just as good. We bought chairs for outdoor games which were very good prices and they last a long time. They have reasonable prices for all your sporting needs. Mouth guards, basketballs, cups, bikes, hoops, sports clothing and more. The staff is always helpful when we need and they greet you as you walk in. We came here to compare prices for a hoop which we saw better elsewhere but overall, not bad.

4/7/2026 I purchased 2 pairs of Nikes. One of them was a pair of Nike REAX, mens size 8. I had…read morethem picked up from the store by a delivery service, I don't drive. I got the shoes, opened the REAX and they are worn, dirty and stained. There is white paint or something similar on the bottoms, on the side and top, there is what looks like splattered Cola or coffee. The laces are dirty and the inside of the shoe has fuzz and dirt. I IMMEDIATELY called the Manchester store and "Wayne" answered in the shoe department. He was 10,000% extremely unhelpful, rude and very off putting with his attitude. He blamed it on the delivery service I used, my response was they dont work for Academy, they are a delivery company. He then says well what do you want me to do about it? So I hung up and called to talk to a manager. The manager "James" was worse than the first guy, so apparently I was going to get no where with him either. So here I am, stuck with worn, dirty Nikes that I paid 100$ for! NEVER WILL I RECOMMEND THIS COMPANY NOR WILL I EVER SPEND ONE MORE CENT WITH THEM.....​​